[BlindTlk] [BlTlk] App accessibility

[Judy Jones]

Some companies call that department a Special Needs department. I would ask for the department that deals with accessibility issues.




Judy
sent from the Android HIMS braille tablet 

----- Original Message -----
From: Kerry via BlindTlk <blindtlk at nfbnet.org>
Date: Sunday, July 17, 2022 04:12 PM
To: blindtlk at nfbnet.org
CC: Kerry <kerry1211 at cox.net>
Subject: [BlindTlk] App accessibility

Hi, I'm wondering if there's various contact teams for different companies regarding app accessibility's It seems like when  talk about accessibility to various companies they are often misunderstood as to what it means or whether their apps are accessible or not. 
I'm not sure if anyone is familiar with the Cox, or Comcast Cable boxes and the accessibility features but many of the agents at Cox are unfamiliar with the voice guidance screen reader included with the device and do not know how to assist with applications or improving the functionality.
So I end up getting the runaround between various application companies and everyone seems to not understand the issue. Not sure if the community may know the contact person who was responsible for the development of the voice guidance screen reader and could talk to this person or group about improving it?

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