[blparent] warning about Future Aids, The Braille Super Store!

debbie grace debbiegrace at gci.net
Sun May 20 19:06:54 UTC 2012 

Please take me off your mailing ,list.
Debbie Grace 

-----Original Message-----
From: blparent-bounces at nfbnet.org [mailto:blparent-bounces at nfbnet.org] On
Behalf Of Pickrell, Rebecca M (TASC)
Sent: Thursday, May 17, 2012 7:54 AM
To: 'Blind Parents Mailing List'
Subject: Re: [blparent] warning about Future Aids, The Braille Super Store!

        I'd just toss them. They don't sound safe on any level.

-----Original Message-----
From: blparent-bounces at nfbnet.org [mailto:blparent-bounces at nfbnet.org] On
Behalf Of Jo Elizabeth Pinto
Sent: Thursday, May 17, 2012 11:52 AM
To: Blind Parents Mailing List
Subject: Re: [blparent] warning about Future Aids, The Braille Super Store!

What are the fruits and veggies supposed to be made of?  I wouldn't put them
in the bath with your son till you figure out what the powdery residue is.

Jo Elizabeth

"How far you go in life depends on you being tender with the young,
compassionate with the aged, sympathetic with the striving, and tolerant of
the weak and the strong.  Because someday in life you will have been all of
these."--George Washington Carver, 1864-1943, American scientist

--------------------------------------------------
From: "Erin Rumer" <erinrumer at gmail.com>
Sent: Thursday, May 17, 2012 9:38 AM
To: "'Blind Parents Mailing List'" <blparent at nfbnet.org>
Subject: Re: [blparent] warning about Future Aids, The Braille Super Store!

> I did find some batteries right after sending out my first warning 
> email to everyone which was the same day my products came in the mail 
> and thankfully the liquid level indicator works.  It was only $4.95 
> but still pathetic had it not worked either.  The squeaky fruits and 
> veggies are proving to be poor quality because even though I washed 
> them off and got the residue off of them, they continue to shed a 
> strange material.  They're junk and something I'll have to watch my 
> son with closely because I don't want him really sticking these things 
> in his mouth.  Maybe he can play with them in the tub even though the 
> water will kill the squeaker feature, it will control how and where 
> they're played with.  If anything, I've put them in a bowl for now up 
> on my counter so they can serve as a decoration. LOL
>
> Erin
>
> -----Original Message-----
> From: blparent-bounces at nfbnet.org [mailto:blparent-bounces at nfbnet.org] 
> On Behalf Of Pickrell, Rebecca M (TASC)
> Sent: Thursday, May 17, 2012 6:14 AM
> To: 'Blind Parents Mailing List'
> Subject: Re: [blparent] warning about Future Aids, The Braille Super 
> Store!
>
>        Find some batteries and test the liquid level indicator.
> How much did you spend on this?
> I ask because if it doesn't work, you can complain to your credit card 
> company in that you paid for a product that didn't work when you got it.
> Not worth it for the flute, but deffinately for the liquid level 
> indicator.
> Don't wait until you "get around" to finding batteries, if you wait 
> too long (I think it's something like three days??) the store could 
> say that you damaged the product, that you had plenty of time to know 
> this didn't work, so why the complaint after some time has passed?
>
> -----Original Message-----
> From: blparent-bounces at nfbnet.org [mailto:blparent-bounces at nfbnet.org] 
> On Behalf Of Erin Rumer
> Sent: Wednesday, May 16, 2012 4:55 PM
> To: NFB blind parent listserv
> Subject: [blparent] warning about Future Aids, The Braille Super Store!
>
> Hello list,
>
>
>
> I feel compelled to share an experience with all of you so that 
> hopefully the same thing doesn't happen to you as parents purchasing 
> items for your kids or yourself.  Up until today I have been very 
> impressed with Future Aids as a company and I even remember sending 
> you all a note about how great their site has been to use.  Well, I 
> just received my first package in the mail today with some squeaky 
> fruits and veggie toys, Braille and print wooden alphabet blocks as 
> well as the number blocks, a liquid level indicator and a toy flute.  
> Right away I was happy with the blocks as they are good quality and my 
> son jumped into playing with them right away.  The squeaky fruits and 
> veggies are cute but I was kind of grossed-out by a nasty powdery 
> residue that was all over them, but that washed off so no harm no 
> fowl.  One of the packages of squeaky vegies was torn wide open but 
> nothing seems to be damaged.  Where I ran into a major problem is when 
> I went to blow on the toy flute.  Yes, this toy was only $0.99 but 
> even a dollar store toy works for a little bit of time but this junky 
> thing didn't even give me a tiny whistle.  Literally, I was getting 
> nothing out of this thing and my son was so excited to play with it 
> and quickly became sad and discouraged when nothing was happening 
> despite his blowing on the toy.  I called the company, naturally 
> thinking that they would not have any problem replacing this toy or at 
> least giving me a refund but what Danny who works the phones said to 
> me shocked me.  In a sarcastic tone, he said that it's just a cheap 
> dollar store type toy and I shouldn't expect anything from it.  When I 
> told him that I did not have high expectations but that this toy 
> should give me at least one note or two, he laughed and said that it's 
> just a cheap toy and there's nothing he can do.  After going back and 
> forth for a few minutes I finally got him to reluctantly agree to 
> placing another toy flute in my box the next time I make an order.  
> Gosh, I have to say that the last thing I want to do is make an order 
> from a company that isn't understanding toward a customer who can't 
> get a product to work and then isn't willing to do anything about it 
> until the customer gets diligent about not getting taken.
> I even explained to Danny that they have a sound example on their 
> website of the toy flute being played and that when I purchase 
> something whether it's for one penny or $500 then I expect it to work 
> the way it was advertised.
> To be honest, I would have been willing to let it go and not even call 
> them had the toy even made one or two notes because that would have 
> been enough for my son at his age and then I'd know never to buy their 
> toys again because they're junk, but that wasn't the case.  Oh, I 
> forgot to mention that after I got Danny at Future Aids to agree to 
> putting another toy flute in my next package, he then hung up on me 
> before saying goodbye or anything else remotely polite to thank me for 
> buying from Future Aids.  I then called back and Danny sheepishly said 
> that he didn't hang up on me, and I then asked him a question about 
> another product I was wondering about just to force the guy to be semi 
> cordial to me for another minute. Wow, whatever happened to customer 
> service anymore?  Additionally, a customer should be treated the same 
> whether they spend one cent or a million dollars on a product and I'm 
> pretty blown away at Danny's attitude since in the last month alone I 
> have spent over $100 with Future Aids.  I just hope that when I get 
> around to finding my batteries to see if my liquid level indicator 
> works, I don't run into any more trouble there because the thought of 
> having to call back nearly gives me an ulcer. LOL  This was really the 
> last place I thought was ever going to act this unprofessional with 
> their customers and I had plans to buy lots more from them but I will 
> not be doing that for sure, but rather just buying something I know 
> won't give me any trouble and be done with them.
>
>
>
> Just wanted to share that with you all to warn you about what you 
> might encounter should you have trouble with Future Aids products.
>
>
>
> Erin
>
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