[blparent] Interesting story

[Jeri Milton]

Are you serious? I can only imagine  that one. I had a guy say something
along those lines to me one time.  He was with a credit card company. He
wanted me to write something down, then read it back to him. I told him that
I was blind and at that moment in time, while I could write it down with a
pen, I would not be able to read it back to him or remember enough of it to
read back to him. He said, "ya, right that's the best one I've heard all day
now do you want to tell me the truth?" I was astounded. I got so mad that I
hung up. Later my husband came home and was furious and took matters into
his own hands. They were more than nice to me after that. 

Jeri

-----Original Message-----
From: blparent [mailto:blparent-bounces at nfbnet.org] On Behalf Of Pickrell,
Rebecca M (TASC)
Sent: Thursday, January 24, 2013 8:53 AM
To: 'Blind Parents Mailing List'
Subject: Re: [blparent] Interesting story

Oh this is classic, using different terms to describe the same thing.
Happens all the time.
Just know to them it's voiceover and voiceover is the only term they will
understand.
It can bother you all you want, though I don't know what you gain by this.
Just know that next time you go in there, "voiceover" is the term you want.
At least you didn't geta Verizon guy call you a liar like I did when I told
him about voiceover.

-----Original Message-----
From: blparent [mailto:blparent-bounces at nfbnet.org] On Behalf Of Jeri Milton
Sent: Thursday, January 24, 2013 10:49 AM
To: 'Blind Parents Mailing List'
Subject: [blparent] Interesting story

This has been bubbling in my mind ever since my husband and I purchased my
IPhone at the cell phone store inside the mall. Is it just me? I guess I
should have been sure of what I was talking about before I went in there.



So while we were expressing interest about the IPhone, I mention that I'm in
touch with other blind people who use the IPhone and who use it quite well,
using speech. At the time, I didn't realize myself, that the speech was
already in the phone, our friend Voice Over. So, the gal behind the counter
had her interest peeked by this and she began looking it up on line. She
told me she couldn't find any apps for this. Silly me, thought at the time,
that it was an app. Ok, so we go over to the other counter where you
actually buy a new phone. We asked the gentleman the same question about the
speech. Naturally, he assumed I was talking about Surrey. I corrected him,
letting him know that nope it wasn't Surrey. He had no clue what I was
talking about. Ok fine, we purchased the IPhone, because I knew that I would
get in touch with you all here, and I would find out what speech app was
used.



So, yesterday we had to go back to the ATandT store, because my husband's
phone was on the frits. I couldn't wait to tell them about Voice Over being
the speech that I was looking for. Well, when I told the same gentleman from
the week prior that it was voice over, his reply was, "Oh ya, I know about
voice over." Are you serious? He knew about it. So, we told the other person
at the other counter. Oh yes, he knew about it as well. I guess what it
amounts to is that while they knew about voice over, they didn't put it
together with speech that is already in Apple products that is a great
assistance for blind or low vision users. Shouldn't as sales reps, they know
this? I asked them if they had other blind or quote unquote visually
impaired customers and they said they had. Mostly, I guess for sited folks,
voice over is a great annoyance.



Anyway, it really irked me. I guess it shouldn't surprise me. Really, why
would they know right? Ug, thanks for letting me get this off of my chest.
Smile.



Jeri

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