[blParent] (no subject)

Sharon Payne aasc.s.payne at gmail.com
Thu Dec 15 04:19:09 UTC 2022


This is the page that has a chat box and phone number for accessibility
issues.
https://www.amazon.com/hz/contact-us/foresight/hubgateway-csp
The staff in the chat said:
"Thank you for waiting and I do apologize for the inconvenience caused to
you. I would request you to call the Accessibility team directly at
1-888-283-1678 for more details.
I will also email the team about the issue.
Hours of support: 3:00 a.m. to 9:00 p.m. Pacific time, 7 days a week "
That is 6 AM - midnight Eastern time, so they are open now if anyone is
receiving this immediately.


On Sun, Dec 11, 2022 at 4:02 PM Esoteric Quality via BlParent <
blparent at nfbnet.org> wrote:

> For blind screen reader users, the baby registry creation process at Amazon
> is inaccessible, due to the capture that is only available in image it is
> important that blind parents contact Amazon accessibility and demand
> accessibility of the capture in the process of creating a baby registry.
>
> Clayton Jacobs
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-- 
Sharon Payne
Certified Orientation and Mobility Specialist
Certified Low Vision Specialist
Certified OrCam trainer
267-348-7354


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