[Cabs] Job Offer with Uber, Work from Home (with Zendesk?)

[Everett Gavel]

$15 an hour, 40 hours per week... anyone know if 
Zendesk is accessible? If so, here's a great job 
opp with Uber.

Strive On!
Everett


Uber Technologies - Community Support 
Representatives (anywhere)
 compensation: $15.00 hr
contract job
telecommuting okay
Community Support Representatives are all about 
helping and educating both riders and drivers. You 
take angry users and turn them into our strongest 
evangelists, and you're always looking for unique 
and exciting ways to solve problems. You'll be 
providing exceptional support while working from 
home, ensuring that problems are resolved promptly 
while developing deep customer relationships. This 
is a temporary role, with potential for extension.

TO APPLY
Please apply online at 
https://www.uber.com/jobs/9408

RESPONSIBILITIES
- Deliver high-quality customer service via our 
email support platform
- Be a passionate advocate for riders and drivers 
while answering any questions that come your way
- Show empathy to frustrated riders and drivers 
while solving problems and addressing 
unsatisfactory experiences
- Build loyalty among new users and get our early 
adopters to fall in love with Uber all over again
- Triage issues and escalate them when necessary

WORK FROM HOME SCHEDULE AND TECHNICAL REQUIREMENTS
- Work time will be on a fixed schedule with 
shifts totaling 40 hours/week
- Weekend and weekly evening shifts are required
- You must have access to a computer at home and 
reliable high-speed internet

QUALIFICATIONS
- Solid writing skills
- Passion for helping others and creating customer 
support experiences that wow users
- Ability to troubleshoot problems to find speedy 
resolutions
- Skilled at handling multiple issues at once to 
efficiently solve a large number of inquiries
- Experience working independently in a minimally 
structured environment

PREFERRED QUALIFICATIONS
- College degree
- Customer support experience in a high-volume 
environment and familiarity with Zendesk
- Experience working remotely on a virtual team
- You're an Uber evangelist--you care about the 
product and getting others excited to ride

TO APPLY
Please apply online at 
https://www.uber.com/jobs/9408
.Principals only. Recruiters, please don't contact 
this job poster.
.do NOT contact us with unsolicited services or 
offers
post id: 4535501523
posted: 4 days ago
updated: 4 days ago

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