[CapChapOhio] Accessibility Support Phone Lines You Should Know

Fri Sep 9 17:06:11 UTC 2022

With a welcomed emphasis on accessibility and inclusion, numerous companies
now offer specialized support services for customers with vision loss. They
are there to help you get the most out of their products and to ensure your
devices are set right to accommodate your needs. This is an effort we
greatly appreciate and are delighted to spread the word.

Amazon’s Accessibility Customer Service 888-283-1678
Call to speak with an accessibility specialist who can help you buy books
and other products, or get you directly to tech support for Amazon devices
and services including Alexa, Kindle & Fire Tablet. Hands raised
triumphantly for accessible and inclusive smartphones.

Audible Support: 888-283-5051.

Apple Accessibility Support Line 877-204-3930
For users of Apple’s iPhone, iPad, iPod Touch, Apple Watch, or Mac – this
is a gift. It is a special support line reserved for customers with vision,
hearing, motor, and learning impairments. Senior AppleCare specialists are
available 24/7 to help you get your Accessibility Settings right, answer
your questions, and resolve your technical issues. They’ll even teach you a
thing or two.

AT&T  National Center for Citizens with Disabilities (NCCD) 866-241-6568
This is where wireless customers with vision loss get answers to questions
about accessibility features and services available from AT&T.

Comcast Accessibility 866-668-6703
Direct line to a dedicated team, specially trained to support customers who
rely on accessibility services including voice guidance and video
description.

Google
To request a call back, from a Google Disability support specialist,
complete this online form.

Call an accessibility specialist at Google through the BeMyEyes app on a
smartphone or tablet. Click the ‘Specialized Help’ button on the app’s home
page, select Google in the Technical tab.

Google Technical Support: 855-971-9121 may (or may not) be able to help
with accessibility questions, depends on the specialist you connect with.

HP Accessibility Support 888-259-5707
Technical support for customers with accessibility needs, pertaining to HP
(Hewlett Packard) products, available from 6am to 9pm Mountain Time.

LinkedIn Disability Answer Desk Call on Be My Eyes app
Contact an accessibility specialist at the LinkedIn Disability Answer Desk
through the Be My Eyes app, on a smartphone or tablet; click the
Specialized Help button on the apps home page, then select Technical to get
to LinkedIn.

Microsoft Disability Answer Desk 800-936-5900 or the Be My Eyes app
The features you need to make your PC ‘vision friendly’ are built right
into Windows – unfortunately, many people don’t know that. Microsoft
recognized this as a significant problem and put in place a support team
specialized in accessibility. So dial them up and get your computer set up
to work for you (not against you). And, to make it even easier on yourself
— allow them remote access to your PC and they can make the adjustments.

Peloton
The Accessibility Team at Peloton will answer your questions and give you a
call, if you request it by email to: accessibility at onepeloton.com.

T-Mobile Accessibility 833-428-1785
T-Mobile has an Accessibility Support web page. It says, “T-Mobile will
provide accessible support for wireless network service and billing
inquiries. Please contact our Accessibility Customer Care at 1-833-428-1785
if you have any questions or need special assistance. For additional
support, please contact Customer Care.”
Spectrum Accessibility Support 844-762-1301
Call this support line to learn about and take advantage of Spectrum cable
accessibility accommodations.

Spotify Call on Be My Eyes app
Get help from your smartphone or tablet with any questions you may have
about Spotify, the world’s largest music streaming service. Speak to a
trained customer service specialist on BME; go to Specialized Help,
Technical, then Spotify.

Verizon Center for Customers with Disabilities 800-974-6006
verizon.com/disabilities

Free 411 for your home phone and for your mobile phone. Get your bills in
the format of your choice…large print or digital. They can help you with
anything else pertaining to your home phone service.

Verizon Wireless National Accessibility Center 888-262-1999
It can sometimes be challenging to get information about accessibility
features that make your mobile phone, or tablet, work for you. Questions
about enlarging text, using voice commands effectively, or using the screen
reader, often remain unanswered when posed to your store representative.
That should be the case no more – now there is a customer service and
technical support center dedicated to helping people maximize the
accessibility features built into all of Verizon’s mobile devices. Let them
help you get your device set just right for you, from 8am – 9pm EST, Monday
– Friday.

vote.org Call on Be My Eyes app
Get help, on a smartphone or tablet, registering to vote, checking your
registration status, and requesting a mail-in ballot. On BME, go to
Specialized Help on the home page, then Civic Engagement, then select
vote.org.

(This list was most recently updated on Aug 31, 2022.)

Maggie Stringer
Phone: (443) 750-0070
Email: ravensfan784 at gmail.com
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<https://www.facebook.com/CommunityServiceDivision/>
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NFB Ohio Website <http://www.nfbohio.org>
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