[COAGDU] guide to communicate with blind people.

Wed Jul 29 19:27:17 UTC 2020

I found this in my junk mail.
Thought that this was interesting.
May be we can use this as a template.
There are lots of things that is seen that may need some training.
See blow.

Hospitalization Communication Guide for Individuals Who are
Blind, Low Vision or DeafBlind

Going to the hospital on any day can be stressful.  Communicating in a
fast paced environment when we don't feel well can be challenging. In
normal times, hospitals must give services that help you understand what
is being said and are suppose to ask you what services you need.

The hospital during the COVID-19 pandemic will be very different. Take
time now to consider what you will need to take with you if you go to the
hospital and how you will communicate with doctors, nurses and other
health care staff. This guide is intended to help you get ready for a
hospital visit.

Currently, many hospitals are seeing a large number of patients and often
cannot provide the same services you normally expect. Many hospitals will
not allow in-person interpreters, family members, or visitors to come into
the hospital. You may be alone for a long time when you are in the
hospital. Doctors and nurses in hospitals wear masks and gloves and may
talk to you from behind a window or curtain, so it may be harder for you
to understand them.

Below are some helpful ideas to help you prepare.

Put together an emergency bag with items you need. Label the bag and items
with your name. Leave space on the label to add your hospital room number.
Add a Braille label or bump dot to distinguish it as yours. The emergency
bag might include:
o  Your primary assistive technology devices (Magnifier, Laptop,
Notetaker)
o  A backup assistive technology (e.g. slate and stylus, raised line
paper)
o  Download free apps such as Seeing AI (to scan and read hospital
documents), Be Specular (to be aware of your surroundings), VRI apps (for
your Relay calls), or BARD Mobile (for news and reading), Notes or
AudioNote (to record and playback healthcare worked instructions).
o  Plugs and chargers
o  A cellular hotspot in case the hospital does not have Wi-Fi or it is
not working well.
o  An extension cord or power strip in case your bed is far from the
outlet.
o  Extra batteries for your assistive devices
o  A Ziploc-type bag to put your tablet or smartphone in. It will allow
you to still operate the touchscreen through the plastic while protecting
your device.
o  A copy of your advance medical directive, if you have one. You can find
more information and instructions to make an advance directive on AARP's
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o  Emergency contact information for family members or friends

Disinfect your devices and related items, they can transmit viruses and
bacteria. There are valid infection control issues for why a hospital
might not let you bring a device, tablet or cell phone into an ICU or
other medical environment. Devices, however, can be effectively
disinfected without damage to the device. Every hospital has an infection
control officer or specialist. Ask them for help, if needed.

Document your need for assistive technology to communicate. Upon arrival,
the hospital staff or emergency room medical team needs to know how you
communicate. Consider preparing a printed page saying you are Blind, Low
Vision or DeafBlind and need hospital staff to communicate with you
differently.

Wear gloves and require interpreter to wear gloves when doing Tactile Sign
or Print on Palm.

If the hospital staff refuses to talk with you or respect your wishes, ask
for an "ethics consultation."

If you have a service animal, you may need to decide if it is essential
and speak with the hospital about allowing it to remain with you.

It is likely that if you are admitted you will be alone and not have
anyone with you who understands your communication needs. Preparing now is
important!

Missouri Assistive Technology Staff are available to answer your questions
about being prepared for a hospitalization. You can contact us via phone
at 816-655-6700, by TTY at 816-647-8558 or email at
info at moat.org<mailto:info at moat.org>.

Missouri Assistive Technology|
Website<https://secure-web.cisco.com/1T4IIOL8cwd_V5V8JUOvswjOF18aZonj62Rv9
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Missouri Assistive Technology | 1501 NW Jefferson Street, Blue Springs, MO
64015

Warmly,
Melissa R. Green and Pj
A home is nothing !, without the people you love inside of it.