[Colorado-Talk] Wells Fargo and Braille credit cards

[Scott C. LaBarre]

Gail, thanks for raising this issue.  I have passed your message onto our
National Office because we have had a relationship with Wells at the
national level.  I'm sure we'll pass this along to the appropriate contact
at Wells.  

 

All best,

Scott

 

From: Colorado-Talk <colorado-talk-bounces at nfbnet.org> On Behalf Of Gail
Hamilton via Colorado-Talk
Sent: Saturday, October 16, 2021 3:56 PM
To: colorado-talk at nfbnet.org
Cc: Gail Hamilton <gail at soaringintogreatness.com>
Subject: [Colorado-Talk] Wells Fargo and Braille credit cards

 

Hi everyone

 

I'm not sure if any of you have run across this issue yet; however, I
thought I'd bring this to your attention. About two months ago, I ordered a
new American Express credit card from Wells Fargo bank. In the past, they
have provided Braille credit cards to their customers. Evidently, they
changed their formatting. Their latest Braille credit cards are compressed
and illegible. I think they are putting the Braille in the same space as
they would put the print. I've complained twice and have received two new
credit cards which have the same illegible Braille. I was told today that if
more than one person would call and voice their complaints that perhaps
Wells Fargo would see the light to change. I like Wells Fargo for the fact
that they have Braille bank statements. Obviously, they didn't have a
Braille reader proof read the Braille credit card before implementing the
change. I'm hoping some of you can complain and Wells Fargo would return the
credit and debit cards back to the former Braille formatting style. The
Wells Fargo Bank Advocacy Group's phone number is: (844) 931-2273.

 

Infinite Blessings

Gail Hamilton

 

	

 

	
	

		


Gail Hamilton 

		


International Speaker 

		


Soaring Into Greatness 

		


Unstoppable, Unforgettable, Unbelievable 

		
	


t. 

(720) 984-8082 

		


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w. 

 <http://soaringintogreatness.com/> soaringintogreatness.com 

		
	


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