[Colorado-Talk] You can now hail an Uber by calling a number

[Amy Sabo]

hello curtis,

thanks for posting this awesome news on now using a number to call
uber in the usa! i have tried using the uber ap and web site on my
laptop and, there was no success! this is awesome news for us who do
have smart phones or who don't!

i can't wait to try this out asap! thanks again as always for the
updates on the latest tech news in the world i always do appreciate it
from you!





sincerely,
amy sabo

On 5/18/23, Curtis Chong via Colorado-Talk <colorado-talk at nfbnet.org> wrote:
> Greetings:
>
>
>
> I have not yet had time to verify the authenticity of this announcement
> except to verify that the dial-in number is working.
>
>
>
> This is a big step forward for those people who feel that using the Uber app
> is more difficult than it needs to be.
>
>
>
> Cordially,
>
>
>
> Curtis Chong
>
>
>
> ________________________________________
>
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>
> https://techcrunch.com/2023/05/17/you-can-now-hail-an-uber-by-calling-a-number/
>
>
> You can now hail an Uber by calling a number
>
>
>  <https://techcrunch.com/author/kyle-wiggers/> Kyle Wiggers10:57 AM EDT•May
> 17, 2023
>
> Uber’s making it easier to hail a ride — no app required.
>
> The company announced Wednesday at its annual Go-GET event in New York City
> that it’s launching a new ride-hailing option for people who aren’t as
> familiar navigating a smartphone. By dialing the toll-free number
> 1-833-USE-UBER (1-833-873-8237) in the U.S., customers can speak with an
> agent in English or Spanish to request a ride on-demand or reserve one for a
> future trip.
>
> Uber has piloted ride-hailing via phone before. It launched the program in
> select regions around December 2020, specifically Arizona and Florida. But
> the company temporarily paused the service during the COVID-19 pandemic.
> Now, the feature is back and more widely available.
>
> When calling, people who have an existing Uber account can tell the agent
> and use an existing payment method on file. If they don’t have an account,
> they can pay with a credit card by phone and the agent can create an account
> for them.
>
> Here’s how it works:
>
> *	Customers call Uber from a phone to talk to a team member.
> *	Once the ride has been confirmed, Uber sends information via text message
> about the ride, including the driver’s name and picture, license plate
> number and their estimated time of arrival.
> *	Finally, the customer receives another text message when the driver
> arrives at their pickup location.
> *	What about tips? Booking an Uber via phone doesn’t provide a way to do
> that — surely to the chagrin of drivers. But Uber points out that riders can
> give cash tips if they choose to do so.
>
> “Providing customers with more ways to use Uber remains top priority and
> we’re excited to nationally expand this updated offering,” a spokesperson
> told TechCrunch via email.
>
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