[Colorado-Talk] Fwd: Access-on-Demand: Peer Review Final Report

Tue Sep 10 15:32:47 UTC 2024

So agreed Curtis!!!

Shon

From: Colorado-Talk <colorado-talk-bounces at nfbnet.org> On Behalf Of Curtis Chong via Colorado-Talk
Sent: Monday, September 9, 2024 5:54 PM
To: NFB of Colorado Discussion List <colorado-talk at nfbnet.org>
Cc: Curtis Chong <chong.curtis at gmail.com>
Subject: Re: [Colorado-Talk] Fwd: Access-on-Demand: Peer Review Final Report

Hello:

We will need to review the report carefully and then decide how we should respond. One thing for sure, we, NFB of Colorado were not one of the "peers" on that peer review panel.

Cordially,

Curtis Chong

On Sep 9, 2024, at 4:41 PM, Tim Keenan via Colorado-Talk <colorado-talk at nfbnet.org <mailto:colorado-talk at nfbnet.org> > wrote:

The information I initially received led me to believe that we should be showing up in force this Wednesday, but since the report was just released, I think we’ll get more bang for our buck by digesting this and making our feedback known at the full Board meeting on the 24th.

What do y’all think?

From: Colorado-Talk <colorado-talk-bounces at nfbnet.org <mailto:colorado-talk-bounces at nfbnet.org> > On Behalf Of Maryann Migliorelli via Colorado-Talk
Sent: Monday, September 9, 2024 4:28 PM
To: NFB List <colorado-talk at nfbnet.org <mailto:colorado-talk at nfbnet.org> >
Cc: Maryann Migliorelli <maryannmigs at gmail.com <mailto:maryannmigs at gmail.com> >
Subject: [Colorado-Talk] Fwd: Access-on-Demand: Peer Review Final Report

Sent from Maryann Migliorelli's iPhone

Begin forwarded message:

From: "Debra A. Johnson" <generalmanager at rtd-denver.com <mailto:generalmanager at rtd-denver.com> >
Date: September 9, 2024 at 4:23:57 PM MDT
To: maryannmigs at gmail.com <mailto:maryannmigs at gmail.com> 
Subject: Access-on-Demand: Peer Review Final Report
Reply-To: generalmanager at rtd-denver.com <mailto:generalmanager at rtd-denver.com> 

In early March 2024, RTD announced that it had commissioned a peer review of the agency’s paratransit operations and service delivery... 

View as a webpage. <https://xgt4dogbb.cc.rs6.net/tn.jsp?f=001HZ6NeF1OKyRwKHfvpVR9uQAvIUNER3YKBgiwMHX1SJQ7G5Ggakp4JXydWJ5dA5WwK0FaY7C56pA4feXKxj7xLDbds2X0Wg6Aaxth_XrQIh4dnOczm9q54TIE2u1CTqsp1uPjiAsXeRojbPGV5gyifw==&c=6lK576QzGmIn2nZYF6INdylInfMp9zg936aJfY7lVnEUYzn-0MMavQ==&ch=KtXjPSeu3WbsR_2A3ALw6_tBSwBSfGDNTsGXaSauhousxvyP3Dq5OA==> 

 <https://xgt4dogbb.cc.rs6.net/tn.jsp?f=001HZ6NeF1OKyRwKHfvpVR9uQAvIUNER3YKBgiwMHX1SJQ7G5Ggakp4Jflx3vRhuAjnlbHl5PIahDCZH0ZPTKXRJj4Fzer4DerkbVYuN5mkq5IK3ojjMS5kbYus-62-yLlnSSeaI-acX4pvt_QgNAy1YSdTEtk3wL0Z&c=6lK576QzGmIn2nZYF6INdylInfMp9zg936aJfY7lVnEUYzn-0MMavQ==&ch=KtXjPSeu3WbsR_2A3ALw6_tBSwBSfGDNTsGXaSauhousxvyP3Dq5OA==> 

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Good afternoon, paratransit customer.

In early March 2024, RTD announced that it had commissioned a peer review of the agency’s paratransit operations and service delivery. The overarching goal of the months-long peer review was to help the agency better understand the strengths and opportunities of its complementary paratransit service, as well as its premium supplemental on-demand service. In the public transit industry, peer reviews are used to analyze a range of issues related to operations, organizational efficiencies, and program management.

RTD’s Paratransit Peer Review was convened by the American Public Transportation Association (APTA) and included subject-matter experts from across the country. The final report has now been issued to RTD and is available for your review. The report outlines several observations and recommendations for RTD’s assessment and consideration. All observations and recommendations must now be individually assessed to determine the viability within RTD’s operating environment. Any policy changes related to paratransit service delivery will be brought to the RTD Board of Directors for its consideration.

To learn more about the peer review and download a copy of the final report, please visit  <https://xgt4dogbb.cc.rs6.net/tn.jsp?f=001HZ6NeF1OKyRwKHfvpVR9uQAvIUNER3YKBgiwMHX1SJQ7G5Ggakp4JXydWJ5dA5WwqySlbZqHPmyWrPaweodR-7KP3dZuYJ-b05-UQcNirp2rxamKdqdC49uelc8tTYFMRq5HBX2doMhpmA4HAY7snaYSvVYkCsIFiuEojlB8Q1nSfbQ_RblOaiuGsdX7sWDB&c=6lK576QzGmIn2nZYF6INdylInfMp9zg936aJfY7lVnEUYzn-0MMavQ==&ch=KtXjPSeu3WbsR_2A3ALw6_tBSwBSfGDNTsGXaSauhousxvyP3Dq5OA==> rtd-denver.com/paratransit-peer-review.

During RTD’s Operations, Safety, and Security Committee meeting on Wednesday, September 11, at 5:30 p.m., staff will provide a high-level overview of the report and share near-term plans for soliciting feedback from paratransit customers. All Board meetings stream online, and the meeting agenda is available on  <https://xgt4dogbb.cc.rs6.net/tn.jsp?f=001HZ6NeF1OKyRwKHfvpVR9uQAvIUNER3YKBgiwMHX1SJQ7G5Ggakp4JYFGcV0Q1oQ7WiBprqRBylgCrelVNWzol9BjcjS8GH1oz5G5imO-1_6Z6I61Hd7mXfXuaHd6Z1Gk0ZSORwgah0IEKK7447b1Uzowx3QViiONZeMYyIsha41yPPHzAMnNVA==&c=6lK576QzGmIn2nZYF6INdylInfMp9zg936aJfY7lVnEUYzn-0MMavQ==&ch=KtXjPSeu3WbsR_2A3ALw6_tBSwBSfGDNTsGXaSauhousxvyP3Dq5OA==> RTD’s website. An additional presentation with more information will be provided during the full Board meeting on September 24 at 5:30 p.m.

Your patience has been greatly appreciated while RTD took the time necessary to complete this comprehensive and careful peer review. Also, thank you for your continued patronage and support as RTD strives to make lives better through connections.

 <https://xgt4dogbb.cc.rs6.net/tn.jsp?f=001HZ6NeF1OKyRwKHfvpVR9uQAvIUNER3YKBgiwMHX1SJQ7G5Ggakp4JXydWJ5dA5WwqySlbZqHPmyWrPaweodR-7KP3dZuYJ-b05-UQcNirp2rxamKdqdC49uelc8tTYFMRq5HBX2doMhpmA4HAY7snaYSvVYkCsIFiuEojlB8Q1nSfbQ_RblOaiuGsdX7sWDB&c=6lK576QzGmIn2nZYF6INdylInfMp9zg936aJfY7lVnEUYzn-0MMavQ==&ch=KtXjPSeu3WbsR_2A3ALw6_tBSwBSfGDNTsGXaSauhousxvyP3Dq5OA==> Paratransit Peer Review: Final Report 

Sincerely,

––Debra

Debra A. Johnson

General Manager and CEO

 <mailto:generalmanager at rtd-denver.com> generalmanager at rtd-denver.com

The  <https://xgt4dogbb.cc.rs6.net/tn.jsp?f=001HZ6NeF1OKyRwKHfvpVR9uQAvIUNER3YKBgiwMHX1SJQ7G5Ggakp4JVDTYGXjc03QYAeA85rY95bHeiugktQLr_aUuSC8GomEE9h0AMrax0jlML5MtBFnRghUmVzR49IJaCkstorSkbanyugcKpQkqUejhbwJvBXB&c=6lK576QzGmIn2nZYF6INdylInfMp9zg936aJfY7lVnEUYzn-0MMavQ==&ch=KtXjPSeu3WbsR_2A3ALw6_tBSwBSfGDNTsGXaSauhousxvyP3Dq5OA==> Regional Transportation District (RTD) was created in 1969 by the Colorado General Assembly to develop, operate and maintain a mass transportation system that now benefits more than 3.1 million people in the Denver metro area. With a service area of 2,342 square miles, RTD provides transit services in all or part of eight counties and more than 40 municipalities. The transportation agency's services are delivered via 126 bus routes, six light rail lines, four commuter rail lines, and paratransit mobility options.

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