[Colorado-Talk] Pushing Back on Accessibility
Julie Reiskin
jreiskin at ccdconline.org
Wed Sep 11 11:42:58 UTC 2024
Rep Ortiz is going to write an op ed countering this bad info
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With Gratitude,
Julie Reiskin
Co-Executive Director
Email Address: jreiskin at ccdconline.org
Colorado Cross-Disability Coalition
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On Wed, Sep 11, 2024 at 5:09 AM THERESA MONTANO via Colorado-Talk <
colorado-talk at nfbnet.org> wrote:
> Hi all,
> This is just a quick note to inform this article is filled with in
> accurate information.
> The Governors Office Of Information Technology is working on another
> article that is accurate.
> The bill HB 21 1110 requires all digital content to be accessible. Not
> just new information but all, digital content needs to be accessible. We
> are training our agencies to prioritize, and also the rules explicit
> requiring an accommodation statement for agency that are still working on
> compliance. This means information should never be removed from a website,
> ever!
> We will be responding to this inaccurate information publicly in the very
> near future.
> Theresa Montano Sent from my iPhone
>
> On Sep 9, 2024, at 9:11 PM, Tim Keenan via Colorado-Talk <
> colorado-talk at nfbnet.org> wrote:
>
>
>
> Here’s an article that describes how some Colorado agencies are pulling
> documents offline to avoid potential punishment under the new accessibility
> law. Great job by Dan and Jessica to push back against this reactionary
> approach and clarify why this law is needed.
>
>
>
>
>
> Onward!
>
> -Tim
>
>
>
>
>
>
>
>
> Unintended consequences: New law on accessibility leads to removal of
> public records from websites
>
> Marissa Ventrelli marissa.ventrelli at coloradopolitics.com
>
> Sep 7, 2024Updated 9 hrs ago
>
> A 2021 law intended to improve accessibility to government documents for
> individuals with hearing and vision impairments has had unintended
> consequences — it prompted some agencies to completely remove public
> records from websites altogether in order to avoid non-compliance with the
> legislation.
>
> House Bill 21-1110
>
> required all state and local agencies to implement accessibility plans
> for their IT systems by July 1 of this year or face potential
> discrimination lawsuits and fines of up to $3,500. Following worries from
> agencies about their ability to meet the deadline, a 2024 bill
>
> extended the cutoff to July 1, 2025.
>
> Under the law, to make documents accessible to individuals with vision and
> hearing impairments, agencies must remove the original files and replace
> them with accessible versions. These new versions must adhere to the most
> recent edition of web content accessibility guidelines
>
> . Common features of accessible web content include larger text, image
> descriptions, and compatibility with screen readers.
>
> 'Unintended consequences'
>
> While the process of converting documents to accessible formats might seem
> straightforward, some organizations alleged that it is both time-consuming
> and costly.
>
> The law allocated $300,000 to the Governor's Office of Information
> Technology to assist agencies with the conversions, but the agencies
> themselves received no funding.
>
> Many consider it an unfunded mandate, including Lora Thomas, a Douglas
> County commissioner and the secretary of Colorado Counties, Inc.
>
> Through her work with the association, Thomas has learned that several
> counties are choosing to remove documents, such as budgets and meeting
> minutes, from their websites entirely, fearing they won't be able to meet
> the bill's requirements by the deadline.
>
> Residents looking to access a removed document must file a Colorado Open
> Records Act (CORA) request, which can cost up to over $40 per research
> hour.
>
> Thomas asserted that agencies are not removing key documents from their
> website because they want to evade the law — they're doing so because they
> cannot afford to comply with the new requirements.
>
> The consequences for non-compliance are potentially dire.
>
> "We see this with a lot of legislation that gets passed," Thomas said. "We
> learn about the unintended consequences, and it's something that we need to
> figure out. It would be wonderful if some entrepreneur would develop a
> software that would take care of this very efficiently for us, but right
> now that hasn't happened."
>
> She added: "I have heard these conversations when all commissioners from
> around the state are together about their frustration about following the
> law and not having the resources from the state who put this mandate on us
> to meet these requirements."
>
> What bout government transparency?
>
> Entirely removing important documents and, as a result, imposing potential
> financial barriers to access records is an ironic and disheartening twist
> for a law intended to enhance accessibility to government information for
> Coloradans, according to Jeff Roberts of the Freedom of Information
> Coalition.
>
> "What you would hope is that this law would be an opportunity for all
> government entities to think about how they could be as accessible for
> everybody and make government not just more accessible for people with
> disabilities, but also for everyone else," he said. "Governments should be
> making as many records available online for people to access whenever they
> want or need them so they don't have to make records requests and go
> through that system, where the response could be delayed or they could have
> to pay fees."
>
> To make matters worse, Roberts added, the fees for CORA requests increased
> in July, rising from a maximum rate of $33.58 to $41.37 per hour, a 23.2%
> hike.
>
> He argued that agencies should have already made their most frequently
> requested documents accessible, and failing to do so has put them in a
> difficult position that won't be easy to rectify.
>
> "As much as governments can do that, they should be, and they should be
> doing it with frequently requested types of documents — like budgets — and
> anything they see that the public is really interested in," he said.
>
> Advocates: Agencies can but choose not to
>
> Jessica Beecham, Colorado State President for National Federation of the
> Blind, said the law only applies to newly-created documents, not every
> document on an agency's website.
>
> She and her colleague, NFB Ambassador Committee Chairperson Dan Burke,
> expressed frustration that agencies seem to be choosing to remove documents
> from their website rather than comply with the law.
>
> "Think about access to documents as a wheelchair ramp," Beecham said. "We
> understand why people need to be able to get into the building. We never
> say to folks in wheelchairs, 'Why do you need a ramp to get in?' So why
> would we ever say to people with print disabilities, 'Why do you need an
> accessible document in order to access it?'"
>
> Burke and Beecham emphasized that they weren't trying to engage in
> "drive-by lawsuits or be the accessibility police" with this law. Instead,
> they said, they wanted to bring the state in line with accessibility
> guidelines that have existed for years.
>
> Beecham said she believes all state and local agencies have the capability
> and resources to convert their documents into accessible formats — but they
> are choosing not to do so.
>
> "I think that they are trying to show that they shouldn't have to put the
> effort into this to begin with," she said. "It's not across the board
> because some agencies have gotten on it and done really well with this, but
> there are some that haven't, and they just kind of keep going back to doing
> the same thing. This is not as monumental of a task as they're making it
> out to be."
>
> Burke argued that agencies would save money in the long run by complying
> with the state's accessibility requirements now rather than having to
> "retrofit" documents later. He used the analogy of a building, noting that
> it's much cheaper to install an elevator during construction than to add
> one after the building is already completed.
>
> Ultimately, Beecham said, the law is about respect and equality, something
> the disability community has been working toward for decades.
>
> When agencies don't comply, "it sends a message that we're not first class
> citizens and that we're a burden," she said. "It feels humiliating
> sometimes to have to beg for the scraps"
>
> OIT clears the record
>
> While Beecham and Burke said the law only applied to newly-created
> documents, the Governor's Office of IT said that is incorrect.
>
> According to Kelly Tabor, Communications Manager for OIT"s Technology
> Accessibility Program, "all documents, not just new ones, will need to meet
> the accessibility requirements."
>
> "That said, although the goal for any government entity is to make all of
> its technology touchpoints meet the accessibility criteria, we understand
> that it isn't feasible to accomplish instantly," Tabor said. "We encourage
> all government organizations to focus on making some higher priority
> technology accessible first right now, and make changes over time."
>
> She added: "They may consider assessing what actions can we take to start
> making things accessible from the beginning. Some examples could include
> creating accessible templates for repeatable things like presentations and
> newsletters, training staff on accessibility basics, like drafting
> accessible emails and accessible documents, and adding a requirement in
> their contracts for vendors to produce accessible deliverables."
>
> Tabor added: "Our team finds that the more we all practice accessibility,
> the easier and more habitual it becomes, until we just start making all of
> our presentations and handouts accessible out of habit."
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