[Colorado-Talk] Why Do Some Colorado-Talk Posts Appear To Be Almost or Completely Garbled?

[Curtis Chong]

There was a bad update to the Mailman software where all of NFB's listservs are handled. No date as to when this will be fixed.

On Apr 10, 2025, at 6:45 AM, Brett Boyer via Colorado-Talk <colorado-talk at nfbnet.org> wrote:


I'm just curious why this is a problem now and was not a problem before. A lot of our folks use the native mail app and I think this should be looked into as a listserv setting.


> On Apr 9, 2025, at 10:24 AM, Sue via Colorado-Talk <colorado-talk at nfbnet.org> wrote:
> 
> Thank you so much Curtis for this detailed explanation. Unfortunately, I think there are a fairly good size group of us who do use our iPhones for email, so not sure if there is a fix in the works to correct this problem with the email list.
> Sent from my iPhone
> 
>> On Apr 9, 2025, at 9:39 AM, Curtis Chong via Colorado-Talk <colorado-talk at nfbnet.org> wrote:
>> 
>> 
>> Good morning:
>>  
>> The problem described in this email is still with us. Some emails sent out through Colorado-Talk come out as completely or partially garbled.
>>  
>> The problem seems to be most apparent when emails are formatted as plain text as opposed to HTML. Unfortunately, what this means for iPhone/iPad users is that any emails you send out through Colorado-Talk will be partially or completely garbled because the native Mail program in iOS or iPad OS does not enable you to change the format of your outgoing message to HTML.
>>  
>> If you are sending email using Microsoft Outlook, however, you can ensure that the format is HTML instead of plain text.
>>  
>> First, to determine whether the message is plain text or HTML, simply ask your screen reader to read the title of the window. Both JAWS and NVDA do this with the INSERT+T command. The screen reader will speak the subject of the open message, and at the end, tell you whether the message is plain text or HTML.
>>  
>> Now, when replying or forwarding, invoke the reply or forward function first. Then, check the format with the INSERT+T command. If the format is plain text, do the following to convert this to HTML.
>>  
>> 1.         Press ALT+Q.
>> 2.         Type the string html.
>> 3.         Arrow down to where your screen reader should say, "Format as HTML."
>> 4.         Press Enter to select this choice.
>>  
>> If you have any problems with this procedure, feel free to reach out.
>>  
>> Cordially,
>>  
>> Curtis Chong
>>  
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