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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoPlainText>Greetings all: <o:p></o:p></p><p class=MsoPlainText><span style='color:black'><o:p> </o:p></span></p><p class=MsoPlainText><span style='color:black'>As I was trying to point out yesterday when I started this discussion (albeit not successfully), the Disney Plus website, as of yesterday, was difficult or impossible for a lot of blind folks to use—particularly on the page where credit card information needed to be entered. Yes, there were some nonvisual users who were able to get through the problem, but there were a lot more who couldn't. My concern was the level of difficulty required to solve the problem based on the way the Disney Plus site was set up yesterday. I submit that most blind people are not technology experts. Nor are they fortunate enough to have more than one computer system or web browser at their disposal. Perhaps they should, but should they be penalized if they don't? I don't think so.<o:p></o:p></span></p><p class=MsoPlainText><span style='color:black'><o:p> </o:p></span></p><p class=MsoPlainText><span style='color:black'>I trust that we can eliminate any acrimony from this discussion and share such information as we have to help people who want to sign up for Disney Plus to make the task as easy as we can for them.<o:p></o:p></span></p><p class=MsoPlainText><span style='color:black'><o:p> </o:p></span></p><p class=MsoPlainText><span style='color:black'>Thank you.<o:p></o:p></span></p><p class=MsoPlainText><span style='color:black'><o:p> </o:p></span></p><p class=MsoPlainText><span style='color:black'>Cordially,<o:p></o:p></span></p><p class=MsoPlainText><span style='color:black'><o:p> </o:p></span></p><p class=MsoPlainText><span style='color:black'>Curtis Chong<o:p></o:p></span></p><p class=MsoPlainText><span style='color:black'><o:p> </o:p></span></p></div></body></html>