<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Thanks Curtis, you’re always there to help us all.<div>I appreciate you and your work</div><div>Juanita Brunton<br><br><div dir="ltr">Sent from my iPad</div><div dir="ltr"><br><blockquote type="cite">On Nov 4, 2020, at 2:29 PM, Curtis Chong via Colorado-Talk <colorado-talk@nfbnet.org> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="Generator" content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--><div class="WordSection1"><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Greetings:<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">I have oftentimes been told by Zoom meeting participants who dial in either with the one-tap mobile link or through a traditional phone call where they dial in manually that they are not able to unmute themselves with star 6 or raise their hands with star 9. I confess that I often treat these reports as glitches that do not merit a lot of attention.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Today, I decided that the time had come for me to conduct some dialing tests of my own. I set up a Zoom meeting on the computer and then dialed into that meeting on my iPhone. Guess what I discovered. Suppose you want to unmute yourself with star 6. If, after pressing star, you wait for about two seconds, dialing 6 generates a null response from Zoom, meaning that your mute/unmute command is not recognized. This is equally true with the Raise Hand command, Star 9. You have to press Star 9 or Star 6 within a two-second time interval or the command fails to be recognized.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Some iPhone and landline users may never be able to dial numbers fast enough to solve this issue, and for them, I feel a certain amount of sympathy which increases the older I get.</span><span style="font-size:12.0pt;font-family:"Segoe UI Emoji",sans-serif">☺</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> <o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">The bottom line here for Zoom is to either eliminate the timer or to make it longer—perhaps five seconds?<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Anyway, I thought it would be helpful to everyone for me to convey this information. I hope you find it enlightening if not useful.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Cordially,<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Curtis Chong<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p></div><span>_______________________________________________</span><br><span>Colorado-Talk mailing list</span><br><span>Colorado-Talk@nfbnet.org</span><br><span>http://nfbnet.org/mailman/listinfo/colorado-talk_nfbnet.org</span><br><span>To unsubscribe, change your list options or get your account info for Colorado-Talk:</span><br><span>http://nfbnet.org/mailman/options/colorado-talk_nfbnet.org/jrvlbrunton%40comcast.net</span><br><span>List archives can be found at <http://www.nfbnet.org/pipermail/colorado-talk_nfbnet.org></span><br></div></blockquote></div></body></html>