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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>The following is posted on the RTD website at <a href="https://www.rtd-denver.com/news-stop/news/rtd-uber-transit-debut-demand-service-access-ride-customers">https://www.rtd-denver.com/news-stop/news/rtd-uber-transit-debut-demand-service-access-ride-customers</a>.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>________________________________________<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div style='mso-element:para-border-div;border:none;border-bottom:solid gainsboro 1.0pt;padding:0in 0in 2.0pt 0in;background:white'><h2 style='margin-bottom:6.0pt;mso-line-height-alt:14.4pt;background:white;border:none;padding:0in'><span class=field><span style='font-size:21.0pt;font-family:"Helvetica",sans-serif;color:#454545;text-transform:uppercase'>RTD, UBER TRANSIT DEBUT ON-DEMAND SERVICE FOR ACCESS-A-RIDE CUSTOMERS</span></span><span style='font-size:21.0pt;font-family:"Helvetica",sans-serif;color:#454545;text-transform:uppercase'><o:p></o:p></span></h2></div><p class=MsoNormal style='background:white'><b><span style='font-family:"Helvetica",sans-serif;color:#5C5C5C;text-transform:uppercase'>POSTED ON </span></b><b><span style='font-family:"Helvetica",sans-serif;color:#5C5C5C;text-transform:uppercase'><o:p></o:p></span></b></p><p class=MsoNormal style='background:white'><b><span style='font-family:"Helvetica",sans-serif;color:#5C5C5C;text-transform:uppercase'>04.14.2021<o:p></o:p></span></b></p><p style='background:white;box-sizing: inherit;margin:1rem;text-rendering: optimizelegibility'><em><span style='font-family:"Helvetica",sans-serif;color:#454545'>Pilot program, available during peak service hours on weekdays, offers wheelchair-accessible vehicles</span></em><span style='font-family:"Helvetica",sans-serif;color:#454545'><o:p></o:p></span></p><p style='background:white;box-sizing: inherit;margin:1rem;text-rendering: optimizelegibility'><span style='font-family:"Helvetica",sans-serif;color:#454545'>The <a href="https://www.rtd-denver.com/"><span style='color:#096AB0;text-decoration:none'>Regional Transportation District (RTD)</span></a> announced today that it is collaborating with Uber Transit to pilot an on-demand service for Access-a-Ride customers in select ZIP codes within the agency’s district. The pilot period extends through November.<o:p></o:p></span></p><p style='background:white;box-sizing: inherit;margin:1rem;text-rendering: optimizelegibility'><span style='font-family:"Helvetica",sans-serif;color:#454545'>Uber Transit will help offer RTD Access-a-Ride customers a dedicated ride alternative – including the ability to choose a wheelchair-accessible (WAV) Access-a-Ride vehicle, provided through a partnership with Uber and MV Transportation. All trips must be booked through the Uber app and meet the following criteria:<o:p></o:p></span></p><ul style='margin-top:0in;box-sizing: inherit;margin:1rem 1.25rem;list-style-position:outside' type=disc><li class=MsoNormal style='color:#454545;mso-list:l1 level1 lfo1;background:white;box-sizing: inherit;font-size:inherit'><span style='font-family:"Helvetica",sans-serif'>Trips must begin or end in four pilot service ZIP codes: 80013, 80014, 80015 and 80016.<o:p></o:p></span></li><li class=MsoNormal style='color:#454545;mso-list:l1 level1 lfo1;background:white;box-sizing: inherit;font-size:inherit'><span style='font-family:"Helvetica",sans-serif'>All UberX, XL and, now, WAV trips must be taken during<em><span style='font-family:"Helvetica",sans-serif'> </span></em>peak service hours on weekdays (6-9 a.m. and 2-5 p.m.).<o:p></o:p></span></li><li class=MsoNormal style='color:#454545;mso-list:l1 level1 lfo1;background:white;box-sizing: inherit;font-size:inherit'><span style='font-family:"Helvetica",sans-serif'>Four trips per day, and a total of 60 trips per month, are allowed per eligible Access-a-Ride customers.<o:p></o:p></span></li><li class=MsoNormal style='color:#454545;mso-list:l1 level1 lfo1;background:white;box-sizing: inherit;font-size:inherit'><span style='font-family:"Helvetica",sans-serif'>These new software-as-a-service WAV trips will be subject to familiar payment structures for Access-a-Ride customers, with the first $2 charged to the payment method tied to the customer’s Uber account, and RTD covering up to an additional $20 of each fare. If the total trip cost is over $22, the customer will be responsible for that additional balance.<o:p></o:p></span></li></ul><p style='background:white;box-sizing: inherit;margin:1rem;text-rendering: optimizelegibility'><span style='font-family:"Helvetica",sans-serif;color:#454545'>”RTD has been working for nearly two years to deploy a fully accessible on-demand solution for our Access-a-Ride customers,” said Paul Hamilton, senior manager of paratransit services. “With the addition of wheelchair-accessible vehicles, we will now be able to fully test response time and customer satisfaction on a small scale. Our goal is to be able to develop a permanent on-demand solution for the entire RTD service area by next year.”<o:p></o:p></span></p><p style='background:white;box-sizing: inherit;margin:1rem;text-rendering: optimizelegibility'><span style='font-family:"Helvetica",sans-serif;color:#454545'>The Uber Transit pilot is open to current, certified RTD Access-a-Ride customers living in the eligible ZIP codes. To take part:<o:p></o:p></span></p><ul style='margin-top:0in;box-sizing: inherit;margin:1rem 1.25rem;list-style-position:outside' type=disc><li class=MsoNormal style='color:#454545;mso-list:l0 level1 lfo2;background:white;box-sizing: inherit;font-size:inherit'><span style='font-family:"Helvetica",sans-serif'>Email <a href="mailto:paratransiteligibility@rtd-denver.com"><span style='color:#096AB0;text-decoration:none'>paratransiteligibility@rtd-denver.com</span></a> to let RTD know of a desire to enroll in the program.<o:p></o:p></span></li><li class=MsoNormal style='color:#454545;mso-list:l0 level1 lfo2;background:white;box-sizing: inherit;font-size:inherit'><span style='font-family:"Helvetica",sans-serif'>Customers will be emailed a link to a form to complete, to confirm interest in participating in the program and agree to terms of service. <o:p></o:p></span></li><li class=MsoNormal style='color:#454545;mso-list:l0 level1 lfo2;background:white;box-sizing: inherit;font-size:inherit'><span style='font-family:"Helvetica",sans-serif'>Once that form has been completed, customer information will be sent to Uber, which will send an email inviting customers to confirm participation with RTD.<o:p></o:p></span></li><li class=MsoNormal style='color:#454545;mso-list:l0 level1 lfo2;background:white;box-sizing: inherit;font-size:inherit'><span style='font-family:"Helvetica",sans-serif'>Access-a-Ride administrative staff can field additional questions between 8 a.m. and 5 p.m. at 303-299-2847.<o:p></o:p></span></li></ul><p style='background:white;box-sizing: inherit;margin:1rem;text-rendering: optimizelegibility'><span style='font-family:"Helvetica",sans-serif;color:#454545'>“We are thrilled to partner with Denver RTD to provide on-demand public transit to even more riders in the Mile High metropolitan region,” said David Reich, head of Uber Transit. “With this launch, Denver is the first city in the world to launch Uber Transit Journey Planning and transit ticketing in the Uber app while also leveraging Uber’s software to provide the most equitable, connected and accessible transportation possible.”<o:p></o:p></span></p><p style='background:white;box-sizing: inherit;margin:1rem;text-rendering: optimizelegibility'><span style='font-family:"Helvetica",sans-serif;color:#454545'>RTD and Uber Transit’s previous world-first collaborations benefiting Denver metro customers both took place in 2019. Journey Planning allows customers to use Uber to plan transit trips with real-time information and end-to-end directions, and transit ticketing enables them to seamlessly purchase tickets and ride RTD services – all from the Uber app.<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>________________________________________<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Note that “Trips must begin or end in four pilot service ZIP codes: 80013, 80014, 80015 and 80016.” Also, to benefit from this service, a person must be able to use the Uber app on whatever smart device is available to him/her. Also note that the trips are only available at what RTD calls “peak service hours on weekdays (6-9 a.m. and 2-5 p.m.).”<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Cordially,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Curtis Chong<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>