<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Arial Black";
panose-1:2 11 10 4 2 1 2 2 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:12.0pt;
font-family:"Arial Black",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Arial Black",sans-serif;
color:windowtext;
font-weight:normal;
font-style:normal;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Hello everyone:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I am pleased to tell you about a new service offered to RTD Denver Access-a-Ride customers. This new service, called Access-on-Demand with Uber, will enable Access-a-Ride customers to use Uber to get them where they want to go.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p style='mso-margin-top-alt:.6pt;margin-right:.55in;margin-bottom:0in;margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif;letter-spacing:-.05pt'>Access-on-Demand provides a dedicated ride alternative through the Uber app that will provide on-demand curb to curb service for all customers, including those customers requiring wheelchair accessible vehicles, which will be provided using designated Access-a-Ride vehicles.</span><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.35pt;margin-right:.45in;margin-bottom:0in;margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p style='mso-margin-top-alt:15.35pt;margin-right:.45in;margin-bottom:0in;margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>The first $2 of UberX, XL, or WAV trips will be charged to the payment method tied to your Uber account. RTD will subsidize up to an additional $20 of each fare. If the total trip cost is over $22, you will be responsible for any additional balance over that amount.<o:p></o:p></span></p><p style='mso-margin-top-alt:15.35pt;margin-right:.45in;margin-bottom:0in;margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p style='margin-left:.5in;text-indent:-.5in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>• Trips must be booked through the Uber app.</span><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p></o:p></span></p><p style='margin-left:.5in;text-indent:-.5in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>• Four trips are allowed per day up to a maximum of sixty trips per month.</span><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p></o:p></span></p><p style='margin-left:.5in;text-indent:-.5in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>• This service is available wherever Uber is available within the RTD service area.</span><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p></o:p></span></p><p style='mso-margin-top-alt:16.95pt;margin-right:0in;margin-bottom:0in;margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif;letter-spacing:-.1pt'><o:p> </o:p></span></p><p style='mso-margin-top-alt:16.95pt;margin-right:0in;margin-bottom:0in;margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif;letter-spacing:-.1pt'>In order to avail yourself of this new service, you must have current RTD Access-a-Ride certification. You must also have an Uber account with an electronic method of payment (e.g., credit/debit card) already established. The Access-on-Demand service will be connected to your Uber account after you fill out and submit the enrollment form, found at <a href="https://rtddenver.wufoo.com/forms/myb6j90o0e69o/">https://rtddenver.wufoo.com/forms/myb6j90o0e69o/</a>. This form is extremely simple. It asks only for your name, email address, and Access-a-Ride identification number.<o:p></o:p></span></p><p style='mso-margin-top-alt:16.95pt;margin-right:0in;margin-bottom:0in;margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif;letter-spacing:-.1pt'><o:p> </o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:.35in;margin-bottom:0in;margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif;color:white'>Once the information you entered into the enrollment form has been uploaded to Uber, you will receive an email from Uber confirming your enrollment.</span><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>If you have any questions about this new service, you can contact RTD at 303-299-2530.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p style='margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>On the plus side, using Access-on-Demand with Uber means that you do not have to reserve a ride in advance and that you will be taken directly to your destination instead of riding around for a longer period of time as other Access-a-Ride passengers are picked up or dropped off. Also, Each trip will cost you $2 on a regular basis (assuming you do not travel far enough to exceed a trip fare of $20) instead of $5, the usual Access-a-Ride fare.<o:p></o:p></span></p><p style='margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>Less positive is that you cannot use Access-on-Demand with Uber unless you have a smartphone with the Uber app installed and set up. If you do not feel comfortable using a smartphone, this service will probably not be of any help to you.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.05in'><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal>Kindly,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Curtis Chong<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>