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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>Greetings everyone:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>Some of you who use Outlook to read and write Gmail messages may have noticed that there is a problem where you are being asked to enter your Gmail password and that password is not being recognized. This is not a problem with either accessibility or your screen reader. Rather, this is a long-planned change that Google has implemented about which many Gmail users were notified in advance.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>While we can quibble about the effective of the communication from Google and the complexity of the ultimate solution (yes, there is a solution to this problem), please understand that nonvisual access in particular and accessibility in general are not the issues here.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>If your email software is, as they say, not modern, the only way around this problem is to activate two-factor authentication for your Google account, create what Google calls an app-specific password, and then use that password in your email client.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>Those of us who are using the latest versions of Microsoft 365 have had to remove the Gmail account from Outlook and then add it back again.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>I hope this helps to provide some clarification about an issue which, to be candid, is hitting lots and lots of people.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>Cordially,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>Curtis Chong<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p></div></body></html>