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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Greetings Everyone,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> Interesting that this came up considering our own trying to deal with Uber issues out at the airport. I haven’t flown in a very long time, so other’s input would be greatly appreciated. Our next DeafBlind Citizen’s council meeting is October 13<sup>th</sup>. And there is a registration process for getting the link to attend the meeting. If interested, feel free to email me, and I’ll be happy to send that info along. Hope<o:p></o:p></p><p class=MsoNormal>Eyone has a fantastic holiday weekend.<o:p></o:p></p><p class=MsoNormal>Warmly,<o:p></o:p></p><p class=MsoNormal>Doula<o:p></o:p></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Katie Cue <katie.cue@state.co.us> <br><b>Sent:</b> Thursday, September 1, 2022 12:42 PM<br><b>To:</b> celstad@theindependencecenter.org; deafblind.wellness@gmail.com; Doula Jarboe <doula.jarboe@gmail.com>; Gregory Hammond <gregoryshammond@gmail.com>; Jonathan.pringle@hknc.org; nvineyard212@gmail.com; Alice George <ageorge8221@gmail.com>; Anthony, Tanni <anthony_t@cde.state.co.us>; caninesandcanes <caninesandcanes@gmail.com>; CAROLYN HAAS <carolynhaas@me.com>; Christy Blakely <christy@familyvoicesco.org>; Clark, Keith <Keith.Clark122@t-mobile.com>; Cliff Moers - CDHS <cliff.moers@state.co.us>; Cynde Vaughn <cynde.vaughn@icloud.com>; Eleanor Coley-Brody <eleanor.coley-brody@hknc.org>; Herrera, Gina <Herrera_G@cde.state.co.us>; JoAnne Hirsch - CDHS <joanne.hirsch@state.co.us>; Karen Park <park.m.karen@gmail.com>; Kiera <kierazink@gmail.com>; Megan Bowser <mstone316@gmail.com>; Michelle Hoagland <michelle@hoaglandterpssp.com>; Renee Klotzbach <dennyklotz@gmail.com>; Roberto Cabrera <deafroberto@gmail.com>; Ruthie Jordan <ruthiejordan@gmail.com>; Ryan Hawkins - CDHS <ryan.hawkins@state.co.us>; Tassie Holt <tassiecholt@gmail.com>; Vickie Pacheco <vatochoclat@msn.com>; Victoria Keatting <vkeatting@gmail.com>; Brian Channey <interstitium5@gmail.com><br><b>Cc:</b> Luke Adams <luke.adams@state.co.us><br><b>Subject:</b> ACTION: Denver International Airport Feedback Requested<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Hello all,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Recently Luke Adams and myself were invited to join an accessibility group tour at the Denver International Airport to provide feedback on improving accessibility. Although they tried to assemble a diverse group of people with "hidden disabilities" - it is impossible to cover the full spectrum. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>We pointed out that the group was missing a crucial perspective from the deafblind communities. We tried to share feedback where we recognized accessibility issues for those who are deafblind and/or have vision issues such as the flooring design in some areas, the lighting glare on the floors in some areas, harsh sunlight in some areas, abrupt lighting changes, difficulty in hearing announcements, suitable alternatives for visual and audio information, navigating the airport, identifying accessibility stations (e.g., bathrooms, telephones, seating, etc), the glass walls used in the upper concourse areas, etc.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>However, we do not have lived experience with deafblindness as many of you on this mailing list do. I asked for permission to solicit additional feedback from deafblind stakeholders as well as professionals who work with this population and offered to compile the feedback for the accessibility committee. So this email is being sent out to all those who have feedback/things to consider from your experiences of traveling through the Denver International Airport.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Our tour focused on a few main areas and it would be helpful to breakdown feedback by these topics:<o:p></o:p></p></div><div><ol start=1 type=1><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Airport arrival (transportation drop-off, light rail, etc)<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Navigating the ticket counter<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Navigating security<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Traveling from security to your concourse<o:p></o:p></li></ol><div><p class=MsoNormal>Note - we will not focus much on individual gates here because that is largely outside of the airport's control. At the gate - individual airlines have different setups and DIA does not always have much control over those areas.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>You are welcome to share feedback however you are most comfortable. I am reachable via email, phone, virtual meetings, etc. I will also add this to the agenda for our next DBCC meeting in October. However, I wanted to share this feedback now to give you an opportunity to gather your thoughts. Feel free to share this far and wide with your network!<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Best,<o:p></o:p></p></div><div><p class=MsoNormal>Katie<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal>-- <o:p></o:p></p><div><div><div><p class=MsoNormal><b><span style='font-family:"Trebuchet MS",sans-serif;color:black'>Katie Cue, Ed.D. </span></b><o:p></o:p></p></div><div><p class=MsoNormal><b><span style='font-family:"Trebuchet MS",sans-serif;color:black'>Outreach and Consultative Services Manager - Deaf Specialist</span></b><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-family:"Trebuchet MS",sans-serif;color:black'>Colorado Commission for the Deaf, Hard of Hearing, and DeafBlind</span><o:p></o:p></p></div><div><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Pronouns: she, her, hers</span></b><o:p></o:p></p></div><div><p class=MsoNormal><a href="http://ccdhhdb.com/" target="_blank"><span style='text-decoration:none'><img border=0 width=420 height=92 style='width:4.375in;height:.9583in' id="_x0000_i1025" src="https://ci3.googleusercontent.com/mail-sig/AIorK4yj10JP0lqB9ThvLH-5G4xpIDW8bku1rLDU4qsx3U3L7XQ5N4a3ZRH_yYxetW1uNi9ngkctEe0"></span></a><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-family:"Trebuchet MS",sans-serif;color:black'>P: 720.235.0062 | F: 303.866.4831</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-family:"Trebuchet MS",sans-serif;color:black'>1575 Sherman St., Garden Level, Denver, CO 80203</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-family:"Trebuchet MS",sans-serif;color:black'><a href="mailto:katie.cue@state.co.us" target="_blank">katie.cue@state.co.us</a> | <a href="http://www.ccdhhdb.com/" target="_blank">ccdhhdb.com</a> | <a href="http://facebook.com/ccdhhdb" target="_blank">facebook.com/ccdhhdb</a></span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><i><span style='font-size:7.5pt;font-family:"Trebuchet MS",sans-serif;color:black'>Under the Colorado Open Records Act (CORA), all messages sent by or to me on this state-owned e-mail account may be subject to public disclosure. 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