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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Actually when you open the screen shot in the camera roll, VO reads the information on the screen. I have been doing this for about a year now. When the Uber or Lyft app tells me the driver is about 2 minutes away, I take the screen shot. Then I delete it later if I do not need it. HTH<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Steve Cook<o:p></o:p></p><p class=MsoNormal>If you would like to join the Computer Science & Technology Division for the NFB of SC list serve, please send a message to <a href="mailto:SC-cstd-subscribe@nfbnet.org">SC-cstd-subscribe@nfbnet.org</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>National Association of Guide Dog Users Board Member<o:p></o:p></p><p class=MsoNormal>President of the Computer Science & Technology Division of the National Federation of the Blind of SC<o:p></o:p></p><p class=MsoNormal>1<sup>st</sup> Vice President of the Columbia chapter of the National Federation of the Blind of SC<o:p></o:p></p><p class=MsoNormal>1<sup>st</sup> Vice President of the SC Association of Guide Dog Users Division<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Colorado-Talk <colorado-talk-bounces@nfbnet.org> <b>On Behalf Of </b>Sandy Schleich via Colorado-Talk<br><b>Sent:</b> Thursday, February 9, 2023 5:20 PM<br><b>To:</b> NFB of Colorado Discussion List <colorado-talk@nfbnet.org><br><b>Cc:</b> Sandy Schleich <saschleich7@gmail.com><br><b>Subject:</b> Re: [Colorado-Talk] Hotline phone #s for Uber & Lyft Service Animal denials<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>I love this idea there’s only one issue I can see with it. If a person using this is blind, yes, they can take a screenshot, but they are not going to be able to read the screenshot to give the person they call the information that they request as the make model, license plate, etc. of the vehicle. There needs to be another way that this information can be given to these companies when a blind person calls because of a ride rejection.<o:p></o:p></p><div><p class=MsoNormal>Sandy Schleich<o:p></o:p></p></div><div><p class=MsoNormal><br><br><o:p></o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal style='margin-bottom:12.0pt'>On Feb 8, 2023, at 7:41 PM, Robert E Lee Ii via Colorado-Talk <<a href="mailto:colorado-talk@nfbnet.org">colorado-talk@nfbnet.org</a>> wrote:<o:p></o:p></p></blockquote></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal> From:Jamie Lee <<a href="mailto:jamie@cpwd.org">jamie@cpwd.org</a>><o:p></o:p></p><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#500050'>Just wanted to share this. I'm sure we know a few people who need these phone numbers.</span><o:p></o:p></p></div><div><div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#500050'>Uber just announced 1-833-715-8237 phone number for people with Service Animals who are denied service. Employees are trained to handle such calls. This line is active now 24/hours a day in both the U.S. and Canada. This is only for Service Animals issues. Please share it widely.</span><br clear=all><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black'>for Lyft:<br>Dedicated Service Dog Hotline:<br>844-554-1297</span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black'>It has been suggested that when making a reservation, once your ride is confirmed, that you take a screen shot of the info providing the driver’s name, make, model, and color of vehicle along with license plate number. If you are denied service, you need to call the hotline immediately and provide the information for the driver so that the incident is rectified. They apparently reverse the charges and will order you a new ride. For those who have been regularly denied, some have called this number within a few minutes of their driver arriving so that if denied, the company can make contact with that driver and resolve the issue. I hope this extra information is helpful to the many guide dog users who use lift as their ride share. </span><o:p></o:p></p></div><p class=MsoNormal>-- <o:p></o:p></p><div><div><p style='margin-bottom:0in'><b><span style='font-family:"Arial",sans-serif;color:#434343'>Jamie Lee</span></b><o:p></o:p></p><p style='margin-bottom:0in;background-image:initial;background-position:initial;background-repeat:initial'><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#434343'>she/her/hers </span><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black'><a href="https://www.mypronouns.org/what-and-why" target="_blank"><span style='font-family:"Arial",sans-serif;color:#1155CC'>(why use pronouns?</span></a></span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#434343'>)</span><o:p></o:p></p><p style='margin-bottom:0in;background-image:initial;background-position:initial;background-repeat:initial'><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Beyond Vision Skills Trainer</span><o:p></o:p></p><p style='margin-bottom:0in;background-image:initial;background-position:initial;background-repeat:initial'><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Center for People With Disabilities</span><o:p></o:p></p><p style='margin-bottom:0in;background-image:initial;background-position:initial;background-repeat:initial'><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>1675 Range Street | Boulder, CO 80301</span><o:p></o:p></p><p style='margin-bottom:0in;background-image:initial;background-position:initial;background-repeat:initial'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black'><a href="mailto:Jamie@CPWD.org" target="_blank"><span style='font-family:"Arial",sans-serif;color:#1155CC'>Jamie@CPWD.org</span></a></span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#222222'> | </span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>(303) 442-8662 x245 | </span><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black'><a href="http://www.cpwd.org/" target="_blank"><span style='font-family:"Arial",sans-serif;color:#1155CC'>www.CPWD.org</span></a></span><o:p></o:p></p><p style='margin-bottom:0in;background-image:initial;background-position:initial;background-repeat:initial'><o:p> </o:p></p><p style='margin-bottom:0in;background-image:initial;background-position:initial;background-repeat:initial'><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>My schedule is Monday –Thursday, 9:30am – 3pm. </span><o:p></o:p></p><p style='margin-bottom:0in;background-image:initial;background-position:initial;background-repeat:initial'><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>CPWD is closed Friday, Saturday, Sunday.</span><o:p></o:p></p><p style='margin-bottom:0in;background-image:initial;background-position:initial;background-repeat:initial'><a href="http://www.cpwd.org/" target="_blank"><span style='font-family:"Arial",sans-serif;color:#1155CC;text-decoration:none'><img border=0 width=120 height=82 style='width:1.25in;height:.8541in' id="_x0000_i1026" src="https://cpwd.org/wp-content/uploads/CPWD-logo-for-email-120.jpg"></span></a><img border=0 width=90 height=81 style='width:.9375in;height:.8437in' id="_x0000_i1025" src="https://cpwd.org/wp-content/uploads/facebook-logo-email.jpeg"><a href="http://cpwd.org/faq/" target="_blank"><span style='font-size:24.0pt;font-family:"Arial",sans-serif;color:#1155CC'>FAQ</span></a><span style='font-size:24.0pt;font-family:"Arial",sans-serif;color:black'> </span><o:p></o:p></p></div></div></div></div><p class=MsoNormal>_______________________________________________<br>Colorado-Talk mailing list<br><a href="mailto:Colorado-Talk@nfbnet.org">Colorado-Talk@nfbnet.org</a><br><a href="http://nfbnet.org/mailman/listinfo/colorado-talk_nfbnet.org">http://nfbnet.org/mailman/listinfo/colorado-talk_nfbnet.org</a><br>To unsubscribe, change your list options or get your account info for Colorado-Talk:<br><a href="http://nfbnet.org/mailman/options/colorado-talk_nfbnet.org/saschleich7%40gmail.com">http://nfbnet.org/mailman/options/colorado-talk_nfbnet.org/saschleich7%40gmail.com</a><br>List archives can be found at <<a href="http://www.nfbnet.org/pipermail/colorado-talk_nfbnet.org">http://www.nfbnet.org/pipermail/colorado-talk_nfbnet.org</a>><o:p></o:p></p></div></blockquote></div></body></html>