<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><br><br><div dir="ltr">Sent from my iPhone</div><div dir="ltr"><br>Begin forwarded message:<br><br></div><blockquote type="cite"><div dir="ltr"><b>From:</b> AS BLIND MADE PRODUCTION MULTIMEDIA ARTS <asblindmadeproduction@gmail.com><br><b>Date:</b> May 1, 2023 at 9:39:29 AM MDT<br><b>To:</b> Dan Burke <dburke@cocenter.org><br><b>Cc:</b> dalelholden@me.com<br><b>Subject:</b> <b>Re: RTD ACCESS A RIDE NEW ONLINE PORTAL IS BROKEN! THEIR PHONE SYSTEM IS BROKEN AS WELL</b><br><br></div></blockquote><blockquote type="cite"><div dir="ltr"><div dir="ltr"><div class="gmail_default" style="font-size:xx-large">Yes, I did. <br></div><div class="gmail_default" style="font-size:xx-large"><br></div><div class="gmail_default" style="font-size:xx-large">A official complaint has been filed with rtd</div><br><br><div style="color:WISESTAMP_SIG_d13c7f94f5a36c37de5b8a6b7fd2279e"><div><table style="width:600px;direction:ltr;border-radius:0" width="600" class="main_html">
<tbody><tr> <td> <table class="html wisestamp_app main_sig" id="tp1s" style="max-width:470px;padding-bottom:10px;margin-bottom:8px" border="0" cellspacing="0" cellpadding="0"> <tbody><tr> <td> <table border="0" cellspacing="0" cellpadding="0" width="470" style="width:470px"> <tbody><tr valign="top"> <td style="width:10px;padding-right:10px"> <img src="https://d36urhup7zbd7q.cloudfront.net/3f575f15-d2f0-437e-be7b-dd0084e4282a/ASBMPLogo1.format_png.resize_200x.png#logo" width="65" height="29.475247524752476" alt="photo" style="border-radius:4px;moz-border-radius:4px;khtml-border-radius:4px;o-border-radius:4px;webkit-border-radius:4px;ms-border-radius: 4px;width:65px;height:29.475247524752476px;max-width: 120px;" data-unique-identifier=""> </td> <td style="border-right:1px solid #45668e"></td> <td style="text-align:initial;font:12px Arial;color:#646464;padding:0 10px"> <div style="margin-bottom:5px;margin-top:0!important"><b class="text-color theme-font">Alfonso Simental</b><br> <span>Multimedia artist</span>, <span>A.S. BLIND MADE PRODUCTION</span> </div> <table style="width:470px;margin-top:5px" width="470" border="0" cellspacing="0" cellpadding="0"> <tbody><tr> <td style="color:#8d8d8d;font-size:12px"> <p style="margin:0"> <a href="tel:575 323-0588" style="color:#8d8d8d;text-decoration:none;font-family:Arial">575 323-0588</a> <span style="color:#45668e;display:inline-block">|</span> <span style="display:inline-block"><a href="tel:575-642-4148" style="color:#8d8d8d;text-decoration:none;font-family:Arial">575-642-4148</a></span> <span style="color:#45668e;display:inline-block">|</span> <span style="display:inline-block"><a href="mailto:asblindmadeproduction@gmail.com" style="color:#8d8d8d;text-decoration:none;font-family:Arial">asblindmadeproduction@gmail.com</a></span> </p> </td> </tr> <tr> <td style="color:#8d8d8d;font-size:12px;font-family:Arial"> <span style="color:#45668e;display:inline-block">|</span> <span style="color:#8d8d8d"><a href="mailto:as2215@nmsu.edu">as2215@nmsu.edu</a></span> <span style="color:#45668e;display:inline-block">|</span> <span style="color:#8d8d8d"><a href="mailto:a.siment20@gmail.com">a.siment20@gmail.com</a></span> </td> </tr> </tbody></table> <div style="margin-top:10px"><table border="0" cellpadding="0" cellspacing="0"><tbody><tr style="padding-top:10px"><td align="left" style="padding-right:6px;text-align:center;padding-top:0"> <a href="http://soundcloud.com/as_blind_made_production" target="_blank" style="font-size:11px;color:#444;text-decoration:none"> <img width="16" src="https://cdn.gifo.wisestamp.com/social/soundcloud/ff8800/32/2/background.png" style="float: left; border:none;" border="0" data-unique-identifier=""> </a> </td><td align="left" style="padding-right:6px;text-align:center;padding-top:0"> <a href="http://www.youtube.com/channel/UC_Ac0p_mNZaSC3CodezTQ2w?view_as=subscriber" target="_blank" style="font-size:11px;color:#444;text-decoration:none"> <img width="16" src="https://cdn.gifo.wisestamp.com/social/youtube/cd201f/32/2/background.png" style="float: left; border:none;" border="0" data-unique-identifier=""> </a> </td></tr></tbody></table></div> </td> </tr> </tbody></table> </td> </tr> </tbody></table><table cellpadding="0" cellspacing="0" border="0"><tbody><tr><td></td></tr></tbody></table> </td> </tr>
</tbody></table><img src="https://tracy.srv.wisestamp.com/px/5486472883994624.png?embedded_method=extension" alt="" data-unique-identifier=""></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, May 1, 2023 at 9:28 AM Dan Burke <<a href="mailto:dburke@cocenter.org">dburke@cocenter.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg-9010032619180593083">
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<p class="MsoNormal"><span style="font-size:12pt;font-family:"Times New Roman",serif">Hey Alfonso –<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:"Times New Roman",serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:"Times New Roman",serif">Did you report this to RTD, too? I mean, was there a link on the page to contact them?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:"Times New Roman",serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:"Times New Roman",serif">Thanks,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:"Times New Roman",serif">Dan<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:"Times New Roman",serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:"Times New Roman",serif"><u></u> <u></u></span></p>
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<p class="MsoNormal" style="margin-left:0.5in"><b>From:</b> AS BLIND MADE PRODUCTION MULTIMEDIA ARTS <<a href="mailto:asblindmadeproduction@gmail.com" target="_blank">asblindmadeproduction@gmail.com</a>>
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<b>Sent:</b> Monday, May 1, 2023 9:16 AM<br>
<b>To:</b> <a href="mailto:dalelholden@me.com" target="_blank">dalelholden@me.com</a>; Dan Burke <<a href="mailto:dburke@cocenter.org" target="_blank">dburke@cocenter.org</a>><br>
<b>Subject:</b> RTD ACCESS A RIDE NEW ONLINE PORTAL IS BROKEN! THEIR PHONE SYSTEM IS BROKEN AS WELL<u></u><u></u></p>
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<p class="MsoNormal" style="margin-left:0.5in;vertical-align:baseline"><b><span style="font-size:48pt;font-family:"Arial Black",sans-serif;color:black">HELLO EVERYONE, <u></u><u></u></span></b></p>
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<p class="MsoNormal" style="margin-left:0.5in;vertical-align:baseline"><b><span style="font-size:48pt;font-family:"Arial Black",sans-serif;color:black"><u></u> <u></u></span></b></p>
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<p class="MsoNormal" style="margin-left:0.5in;vertical-align:baseline"><b><span style="font-size:48pt;font-family:"Arial Black",sans-serif;color:black">I'M WRITING TO INFORM YOU ALL ABOUT THE NEW ACCESS A RIDE ONLINE CUSTOMER PORTAL IS NOT WORKING. THE SYSTEM
IS BROKEN. IT IS NOT ALLOWING ME TO PUT IN ADDRESS IT ONLY ALLOWS ME TO SELECT MY HOME ADDRESS.<u></u><u></u></span></b></p>
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<p class="MsoNormal" style="margin-left:0.5in;vertical-align:baseline"><b><span style="font-size:48pt;font-family:"Arial Black",sans-serif;color:black"><u></u> <u></u></span></b></p>
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<p class="MsoNormal" style="margin-left:0.5in;vertical-align:baseline"><b><span style="font-size:48pt;font-family:"Arial Black",sans-serif;color:black">I'VE TRIED CALLING RESERVATION I HAVE NO SUCCESS OF GETTING THROUGH. I NORMALLY HAVE TO WAIT 3 TO 4 HOURS
ON THE LINE TO CONNECT WITH RESERVATION SPECIALIST. THAT IS IF I'M ABLE TO SUCCESSFULLY CONNECT OTHERWISE I NORMALLY GET DISCONNECTED AFTER AN HOUR WAITING.<u></u><u></u></span></b></p>
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<p class="MsoNormal" style="margin-left:0.5in;vertical-align:baseline"><b><span style="font-size:48pt;font-family:"Arial Black",sans-serif;color:black"><u></u> <u></u></span></b></p>
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<p class="MsoNormal" style="margin-left:0.5in;vertical-align:baseline"><b><span style="font-size:48pt;font-family:"Arial Black",sans-serif;color:black">I HAVE ALREADY SEND IN A COMPLAINT WITH CUSTOMER SERVICE.<u></u><u></u></span></b></p>
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<p class="MsoNormal" style="margin-left:0.5in;vertical-align:baseline"><b><span style="font-size:48pt;font-family:"Arial Black",sans-serif;color:black">PLEASE LET ME KNOW WHAT SHOULD I DO?<u></u><u></u></span></b></p>
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<p class="MsoNormal" style="margin-left:0.5in;vertical-align:baseline"><b><span style="font-size:48pt;font-family:"Arial Black",sans-serif;color:black"><u></u> <u></u></span></b></p>
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<p class="MsoNormal" style="margin-left:0.5in;vertical-align:baseline"><b><span style="font-size:48pt;font-family:"Arial Black",sans-serif;color:black">I'M STILL TRYING TO GET CONNECTED WITH RTD BUT NO SUCCESS. <u></u><u></u></span></b></p>
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<p class="MsoNormal" style="margin-left:0.5in;vertical-align:baseline"><b><span style="font-size:48pt;font-family:"Arial Black",sans-serif;color:black"><u></u> <u></u></span></b></p>
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<p class="MsoNormal" style="margin-left:0.5in;vertical-align:baseline"><b><span style="font-size:48pt;font-family:"Arial Black",sans-serif;color:black">PLEASE SHARE THIS ON THE COLORADO TALK SO EVERYONE IS AWARE OF THE ISSUE<u></u><u></u></span></b></p>
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<p class="MsoNormal" style="margin-left:0.5in;vertical-align:baseline"><b><span style="font-size:48pt;font-family:"Arial Black",sans-serif;color:black">PLEASE CONTACT ME IF YOU HAVE ANY QUESTIONS<u></u><u></u></span></b></p>
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<p class="MsoNormal" style="margin-left:0.5in;vertical-align:baseline"><b><span style="font-size:48pt;font-family:"Arial Black",sans-serif;color:black">THANKS AND HAVE A GREAT DAY<u></u><u></u></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(100,100,100)">Alfonso Simental</span></b><span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(100,100,100)"><br>
Multimedia artist, A.S. BLIND MADE PRODUCTION <u></u><u></u></span></p>
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<p style="margin:0in"><span style="font-size:9pt;color:rgb(141,141,141)"><a href="tel:575%20323-0588" target="_blank"><span style="font-family:Arial,sans-serif;color:rgb(141,141,141);text-decoration:none">575 323-0588</span></a>
</span><span style="font-size:9pt;color:rgb(69,102,142)">|</span><span style="font-size:9pt;color:rgb(141,141,141)">
<a href="tel:575-642-4148" target="_blank"><span style="font-family:Arial,sans-serif;color:rgb(141,141,141);text-decoration:none">575-642-4148</span></a>
</span><span style="font-size:9pt;color:rgb(69,102,142)">|</span><span style="font-size:9pt;color:rgb(141,141,141)">
<a href="mailto:asblindmadeproduction@gmail.com" target="_blank"><span style="font-family:Arial,sans-serif;color:rgb(141,141,141);text-decoration:none">asblindmadeproduction@gmail.com</span></a>
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<a href="mailto:as2215@nmsu.edu" target="_blank">as2215@nmsu.edu</a> </span><span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(69,102,142)">|</span><span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(141,141,141)">
<a href="mailto:a.siment20@gmail.com" target="_blank">a.siment20@gmail.com</a> <u></u><u></u></span></p>
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