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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#467886" vlink="#96607D" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>Greetings:<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>While Access-on-Demand was not actually discussed during the May 14 meeting of RTD's Operations, Safety, and Security Committee, there was a PowerPoint document incorporated into the online agenda which I was able to extract and have analyzed by perplexity.ai./ The analysis document was somewhat convoluted in its format, but I was able to extract the following useful information for those of you interested in knowing what RTD staff is currently considering for Access-on-Demand. This issue is slated to be discussed at this evening's meeting of the RTD Board of Directors. What was distributed in the agenda packet for this meeting is exactly the same as what was distributed (but not discussed) for the RTD Operations, Safety, and Security Committee meeting.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal align=center style='text-align:center'><span style='font-family:"Times New Roman",serif'><Begin Excerpt><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-ligatures:none'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='mso-ligatures:none'>Current Access-on-Demand Program</span></b><span style='mso-ligatures:none'><o:p></o:p></span></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'><span style='mso-ligatures:none'>Subsidized curb-to-curb taxi and ride-share service for certified paratransit customers.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'><span style='mso-ligatures:none'>RTD pays the first $25 of each trip; the customer pays any amount above that.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'><span style='mso-ligatures:none'>Customers may take up to 60 trips per month.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'><span style='mso-ligatures:none'>Available within the entire RTD service area, 24/7.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'><span style='mso-ligatures:none'>No customer fare (i.e., $0 base fare).<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'><span style='mso-ligatures:none'>Annual operating cost: $15.3 million; 685,402 customer trips in 2024.<o:p></o:p></span></li></ul><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Initial Recommendations (November 2024)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.5in'>Customer Fare<br>Current Program: $0 (base), $0 (LiVE)<br>Initial Recommendation: $4.50 (base), $2.25 (LiVE)<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.5in'>Trip Cap<br>Current Program: 60 per month<br>Initial Recommendation: 40 per month<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.5in'>Subsidy per Trip<br>Current Program: $25<br>Initial Recommendation: $20<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.5in'>Service Area<br>Current Program: Entire District<br>Initial Recommendation: Mirrors ADA service area<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.5in'>Service Hours<br>Current Program: 24/7<br>Initial Recommendation: Mirrors current service hours<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Estimated annual cost reduction: $5.86 million (38.2% decrease)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Revised Recommendations<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Scenario 1: Increased Trip Cap Approach<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>• Trip Cap: 50 trips per month (higher than initial recommendation but lower than current).<o:p></o:p></p><p class=MsoNormal>• Fare: $6.50 per trip (base), $3.25 per trip (LiVE discount).<o:p></o:p></p><p class=MsoNormal>• Subsidy: $20 per trip.<o:p></o:p></p><p class=MsoNormal>• Service Area/Hours: Mirrors current ADA service area and hours.<o:p></o:p></p><p class=MsoNormal>• Estimated annual cost reduction: $6.17 million (40.2% decrease)1.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='mso-ligatures:none'>Financial Impacts:</span></b><span style='mso-ligatures:none'><o:p></o:p></span></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo2'><span style='mso-ligatures:none'>Increased fare generates more revenue.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo2'><span style='mso-ligatures:none'>Trip cap reduction and subsidy decrease save costs.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo2'><span style='mso-ligatures:none'>Projected yearly spend: $9.16 million (down from $15.33 million).<o:p></o:p></span></li></ul><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Scenario 2: Tiered Approach<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo3'><b><span style='mso-ligatures:none'>Trip Cap:</span></b><span style='mso-ligatures:none'> Up to 60 trips per month.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo3'><b><span style='mso-ligatures:none'>Tiered Fare Structure:</span></b><span style='mso-ligatures:none'><o:p></o:p></span></li><ul type=circle><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level2 lfo3'><span style='mso-ligatures:none'>Trips 1–30: $4.50 (base), $2.25 (LiVE)<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level2 lfo3'><span style='mso-ligatures:none'>Trips 31–50: $5.50 (base), $2.75 (LiVE)<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level2 lfo3'><span style='mso-ligatures:none'>Trips 51–60: $6.50 (base), $3.25 (LiVE)<o:p></o:p></span></li></ul><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo3'><b><span style='mso-ligatures:none'>Subsidy:</span></b><span style='mso-ligatures:none'> $20 per trip.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo3'><b><span style='mso-ligatures:none'>Service Area/Hours:</span></b><span style='mso-ligatures:none'> Mirrors current ADA service area and hours.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo3'><b><span style='mso-ligatures:none'>Estimated annual cost reduction:</span></b><span style='mso-ligatures:none'> $5.04 million (32.9% decrease)1.<o:p></o:p></span></li></ul><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='mso-ligatures:none'>Operational Considerations:</span></b><span style='mso-ligatures:none'><o:p></o:p></span></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo4'><span style='mso-ligatures:none'>Requires significant staff oversight and additional headcount (4 FTEs).<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo4'><span style='mso-ligatures:none'>Customers must track their trips to know their fare each time, potentially causing confusion.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo4'><span style='mso-ligatures:none'>Projected yearly spend: $10.29 million.<o:p></o:p></span></li></ul><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Summary of Options<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l3 level1 lfo5'><b><span style='mso-ligatures:none'>Scenario 1 (Increased Trip Cap):</span></b><span style='mso-ligatures:none'> Reduces trip cap to 50/month and increases fare, maximizing cost savings and revenue while maintaining a relatively high trip allowance.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l3 level1 lfo5'><b><span style='mso-ligatures:none'>Scenario 2 (Tiered):</span></b><span style='mso-ligatures:none'> Maintains the current 60-trip cap but introduces a tiered fare structure, increasing the fare as usage rises. This option preserves flexibility for high-frequency users but adds administrative complexity and potential customer confusion.<o:p></o:p></span></li></ul><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='mso-ligatures:none'><o:p> </o:p></span></p><p class=MsoNormal align=center style='text-align:center'><End Excerpt><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Cordially,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Curtis Chong<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p></div></body></html>