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<p class="MsoNormal"><b>Publishers Description<o:p></o:p></b></p>
<p class="MsoNormal">This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiationswhether in the boardroom, in your community, or at home.<o:p></o:p></p>
<p class="MsoNormal">Life is a series of negotiations, and negotiation is at the heart of collaborationwhether you are a business executive, a salesperson, a parent, a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you
the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion,
empathy, active listening, and intuition to the next level, <i>Never Split the Difference</i> gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.<o:p></o:p></p>
<p class="MsoNormal">After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle
of his profession, he became the FBIs lead international kidnapping negotiator. <i>Never Split the Difference</i> distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal
life.<o:p></o:p></p>
<p class="MsoNormal">Step by step, Voss shows you how to:<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo1">Establish rapport<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Create trust with tactical empathy<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Gain permission to persuade<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Shape what is fair<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Calibrate questions<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Transform conflict into collaboration<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Spot liars<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Create breakthroughs by revealing the unknown unknowns<o:p></o:p></li></ul>
<p class="MsoNormal"><i>Never Split the Difference</i> is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home.<o:p></o:p></p>
<p class="MsoNormal"><b>Reviewers Thoughts<o:p></o:p></b></p>
<p class="MsoNormal">It may seem strange for a financial counselor to be reviewing a book on communication. You might be thinking that communication has very little to do with making or managing money. In reality, communication is woven into nearly every financial
decision we make. Whether youre haggling for a lower price, trying to persuade an employer to hire you, managing a difficult employee, or asking for a raise, this book offers practical tools you can use immediately. Even if youre not doing any of those things,
the techniques in this book can help you communicate more effectively with children, friends, and family members.<o:p></o:p></p>
<p class="MsoNormal">This is a very easy read. The authors explain that the techniques are grounded in science, but intentionally simplified so they could be taught to law enforcement officers who dont have much patience for academic theory. The message is
clear: if cops can learn and use these skills under pressure, so can you. I agree.<o:p></o:p></p>
<p class="MsoNormal">Reading this book alone wont magically make you a better communicator. What <i>will</i> make a difference is being intentional about practicing the techniques and applying them in everyday conversations. The book is engaging, with fascinating
stories from high-stakes FBI negotiations used to illustrate key points, along with examples from business and parenting. Its practical, approachable, and immediately relevant. This is a must-read.<o:p></o:p></p>
<p class="MsoNormal"><b>Book Details<o:p></o:p></b></p>
<p class="MsoNormal"><b>Title:</b> <i>Never Split the Difference: Negotiating as if Your Life Depended on It</i><o:p></o:p></p>
<p class="MsoNormal"><b>Authors:</b> Chris Voss, Tahl Raz<o:p></o:p></p>
<p class="MsoNormal"><b>Print length:</b> 288 pages<o:p></o:p></p>
<p class="MsoNormal"><b>Audio length:</b> 8 hrs and 7 mins<o:p></o:p></p>
<p class="MsoNormal"><b>Find This Book In Accessible Formats<o:p></o:p></b></p>
<p class="MsoNormal"><b>Audible:</b><br>
<a href="https://www.audible.com/pd/Never-Split-the-Difference-Audiobook/B01CF5O89G?source_code=ASSGB149080119000H&share_location=pdp"><b>https://www.audible.com/pd/Never-Split-the-Difference-Audiobook/B01CF5O89G?source_code=ASSGB149080119000H&share_location=pdp</b></a><o:p></o:p></p>
<p class="MsoNormal"><b>NLS BARD:</b> DB89439<br>
<a href="https://nlsbard.loc.gov/bard2-web/search/DB89439/?prevPage=search_books&from=%2Fsearch%2Fresults%2F%3Ftype%3Dbook%26initialFormat%3Dall%26search%3DNever%2BSplit%2Bthe%2BDifference%26initialLanguage%3Den"><b>https://nlsbard.loc.gov/bard2-web/search/DB89439/?prevPage=search_books&from=%2Fsearch%2Fresults%2F%3Ftype%3Dbook%26initialFormat%3Dall%26search%3DNever%2BSplit%2Bthe%2BDifference%26initialLanguage%3Den</b></a><o:p></o:p></p>
<p class="MsoNormal"><b>Whats Next?<o:p></o:p></b></p>
<p class="MsoNormal">Did you find this information helpful? Subscribe to our newsletter and receive a free copy of our Seven Steps to Financial Fitness guide. Its a great resource, filled with tips written by and for blind people on the path to financial
wellness. Plus, youll be the first to hear about upcoming free events and content that might interest you. Connect with us today and take your next step toward financial empowerment!<o:p></o:p></p>
<p class="MsoNormal"><a href="https://www.pennyforward.com/connect/">https://www.pennyforward.com/connect/</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Regards,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Chris Peterson, AFC</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Founder and CEO, Penny Forward</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Blind People Building Bright Futures One Penny At A Time</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><a href="https://calendly.com/chris-peterson-pfwd/" target="_blank">Schedule a Meeting</a></span><u><span style="color:#467886"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Email:
<a href="mailto:chris@pennyforward.com">chris@pennyforward.com</a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Phone:
<a href="tel:+18883325558">1 (888) 332-5558</a></span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Web site:
<a href="http://www.pennyforward.com/">www.pennyforward.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><img border="0" width="231" height="92" style="width:2.4083in;height:.9583in" id="image_0" src="cid:image001.png@01DC8C45.A42C48F0" alt="Penny Forward logo with an arrow pointing forward separating the two words. The word Penny and arrow are in black, with Forward in green."></span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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