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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#467886" vlink="#96607D" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Greetings everyone:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>If your email address is not <a href="mailto:something@comcast.net">something@comcast.net</a>, feel free to disregard this email. However, if your email is being handled by Comcast and (more importantly) you use Microsoft Outlook to send and receive your Comcast email, then please pay heed to this email.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><h2>Background<o:p></o:p></h2><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Starting in June, 2025, customers with a Comcast email address were being “invited” to “upgrade their email account to Yahoo Mail for a better email experience at no extra cost.” (Parenthetically speaking, what this represents is a not-so-well-hidden attempt by Comcast to reduce the number of customers for whom it needs to handle email)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>According to the Xfinity page <a href="https://www.xfinity.com/support/articles/yahoo-email-migration-overview">https://www.xfinity.com/support/articles/yahoo-email-migration-overview</a>,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-left:.5in'>“Your comcast.net email address stays the same — and so do your messages, folders, and contacts.”<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>According to information from <a href="https://www.xfinity.com/support/articles/yahoo-email-migration-overview">https://www.xfinity.com/support/articles/yahoo-email-migration-overview</a>,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-left:.5in'>“this is an upgrade we are offering customers at no cost so they can access their email on a better platform with enhanced security, more features, and a mobile app for easy access on the go.”<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><h2>The Problem<o:p></o:p></h2><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have been working with individuals whose Comcast emails were (with their permission) transferred to Yahoo. While their emails are reasonably accessible using Yahoo’s webmail interface, and while comcast.net emails handled by Yahoo are retrievable using the native iPhone Mail program, it has been virtually impossible to connect Microsoft Outlook to comcast.net emails that are processed by Yahoo email servers. I am working with the folks at Microsoft and Yahoo in an attempt to resolve this issue, but so far, I have not had any luck solving this problem.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><h2>The Bottom Line<o:p></o:p></h2><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>If you rely on Outlook to send and receive comcast.net emails, do not accept Comcast’s “invitation” to have your emails transferred (they say “upgraded”) to Yahoo!<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Yours sincerely,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Curtis Chong<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>