<html><body><span style="font-family:Verdana; color:#000000; font-size:12pt;"><div>Hi all,</div>
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<div>I'm sorry that some of you have experienced problems with reservations for the state convention. When we met with the hotel staff today, we found out what's happening. The computer conversion from the Crowne Plaza to the Ramada Plaza is in the midst of happening. That's probably the major reason for all the problems. It also sounds like the national number was for the Ramada Plaza who won't have our information until this conversion is complete.</div>
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<div>Also, there is a medical convention at the Convention Center down the street and the Hartford Marathon is tomorrow, making it an extremely busy time at the hotel. So, if you're having problems making reservations, I'd suggest waiting until next week. The computer conversion should be complete, and the hotel will be much less busy. And, I'd recommend that you make sure you're talking to someone in Hartford to make sure that your reservation is for the correct location. </div>
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<div>Phone number: 860-549-2400</div>
<div>Address: 50 Morgan Street, Hartford, 06120</div>
<div> </div>
<div>Lucia Lee</div>
<div> </div>
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<DIV id=wmQuoteWrapper>-------- Original Message --------<BR>Subject: [Ct-nfb] state convention blues<BR>From: "Chris Kuell" <<a href="mailto:ckuell@comcast.net">ckuell@comcast.net</a>><BR>Date: Wed, October 12, 2011 4:51 pm<BR>To: "NFB of Connecticut Mailing List" <<a href="mailto:ct-nfb@nfbnet.org">ct-nfb@nfbnet.org</a>><BR><BR>
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<DIV><FONT size=2 face=Arial>Hey out there,</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>Has anyone else had difficulty making their hotel reservation at the Ramada Plaza, or does my phone line just go directly to the executive idiot's office? I've called 3 times today--at 1:00, at 2:30 and at 4:30--and each time they told me they couldn't help me because they were too busy checking people in. I called again and they sent me to their national reservation call center--which has no record of a Ramada in downtown Hartford, only 1 in Windsor Locks and another in East Hartford. Am I being sent a message?</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>Frustrated in Danbury</FONT></DIV>
<DIV><FONT size=2 face=Arial> </FONT></DIV>
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