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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Joyce:<br>
<br>
Please accept my apologies for taking six or more weeks to get back to you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I am familiar with the LL Bean website and struggle to access it with JAWS myself. This problem can either be assigned to JAWS or the website itself. I will
not call myself an AT expert, but I have been using JAWS on a daily basis since September, 2012, when I began my training at the Louisiana Center for the Blind.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">We can write to LL Bean asking them to make their website accessible and explaining that their choice not to make it accessible leads to a lower likelihood
of blind people shopping with them. We can recommend that LL Bean reach out to our national headquarters in Baltimore (410-659-9314) for assistance in making it accessible.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If you’d like, you could also call our national headquarters to ask the very question you posed on this list.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Yours,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Justin Salisbury<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Ct-nfb [mailto:ct-nfb-bounces@nfbnet.org]
<b>On Behalf Of </b>Blindhands@aol.com<br>
<b>Sent:</b> Tuesday, January 14, 2014 5:35 PM<br>
<b>To:</b> ct-nfb@nfbnet.org<br>
<b>Subject:</b> [Ct-nfb] not accessible website<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Have you ever purchased anything from L.L. Bean Company? Well I went on their website today and tried to fill out their New Registration form for new online accounts
and I could not do it. JAWS would not recognize the page it brought me to. I learned after speaking with them that it does not bring you to another page for this part, but is a drop down. So after speaking to 2 folks they basically advised me that I could
not do it, but I could place my order as a non registered customer.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">I did place an order by calling up and doing it over the phone. It was a bit harder doing it that way as I wanted to order more then one thing and had to switch
back and forth between item website pages.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">I asked the technical people I spoke with to please pass on the word that this is not accessible by the blind using a screenreader.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">What else can we do?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Joyce Kane<br>
<a href="http://www.krafterskorner.org/">www.KraftersKorner.org</a><br>
<a href="mailto:Blindhands@AOL.com">Blindhands@AOL.com</a> <o:p></o:p></span></p>
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