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</font><h1 style="margin:0in 0in 0pt;line-height:normal"><b><span style="font-size:14pt"><font color="#000000" face="Calibri">If anyone is interested in testing ATMs please contact me. Below is the information that you need please get back to me if you are interested in helping. </font></span></b></h1><h1 style="margin:0in 0in 0pt;line-height:normal"><b><span style="font-size:14pt"><font color="#000000" face="Calibri"></font></span></b><br></h1><h1 style="margin:0in 0in 0pt;line-height:normal"><b><span style="font-size:14pt"><font color="#000000" face="Calibri">The National
Federation of the Blind’s Cardtronics ATM Testing Program</font></span></b></h1><font color="#000000" face="Times New Roman" size="3">
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</font><p style="margin:0in 0in 0pt;line-height:normal"><font color="#000000" face="Calibri" size="3">Thank you for supporting the NFB’s Cardtronics ATM testing program.
This nationwide testing will be a critical tool for measuring Cardtronics’
compliance with its settlement agreement with the NFB and is the culmination of
years of work and advocacy for equal access to Cardtronics ATMs. </font></p><font color="#000000" face="Times New Roman" size="3">
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</font><p style="margin:0in 0in 0pt;line-height:normal"><font face="Calibri"><strong><font color="#000000" size="3">Participants:</font></strong><font color="#000000" size="3"> </font><span><font color="#000000" size="3"> </font></span><font color="#000000" size="3">All NFB affiliates are invited to participate
in the testing. Each affiliate will be provided the opportunity to test at
least eleven ATMs this fall. The ATM testing will be very different from NFB’s
current rideshare testing program, in that here we’re looking for a small pool
of pre-determined testers to evaluate specific, assigned ATMs. Each NFB
affiliate president is asked to identify testers for his or her state,
district, or territory; an affiliate may choose to have only one tester or up
to eleven different testers who each evaluate one ATM. Fortunately, Cardtronics
ATMs are plentiful, and we should be able to identify ATMs within testers’
preferred zip codes, to make testing as convenient as possible.</font></font></p><font color="#000000" face="Times New Roman" size="3">
</font><p style="margin:0in 0in 0pt;line-height:normal"><font color="#000000" face="Calibri" size="3"> </font></p><font color="#000000" face="Times New Roman" size="3">
</font><p style="margin:0in 0in 0pt;line-height:normal"><font face="Calibri"><font size="3"><font color="#000000"><strong>Testing Process:</strong><b> </b></font></font><font color="#000000" size="3">Each NFB tester will be provided with the location of one or more Cardtronics
ATMs and will be asked to </font><span style="color:black"><font size="3">record
his or her findings on the NFB’s online ATM testing questionnaire.
Specifically, testers will need to note any ATM errors or error messages,
describe any ATM malfunctions, and confirm that: </font></span></font></p><font color="#000000" face="Times New Roman" size="3">
</font><ul style="list-style-type:disc;direction:ltr"><li style="font-style:normal;font-weight:normal"><p style="font-style:normal;font-weight:normal;margin-top:0in;margin-bottom:0pt"><span style="font-family:"Calibri",sans-serif;font-size:11pt">The
headphone jack, card insertion slot, cash dispenser, and receipt chute are
marked with Braille, </span></p></li><li style="color:black;font-family:"Calibri",sans-serif;font-size:11pt;font-style:normal;font-weight:normal"><p style="color:black;font-family:"Arial",sans-serif;font-size:12pt;font-style:normal;font-weight:normal;margin-top:0in;margin-bottom:0pt"><span style="font-family:"Calibri",sans-serif;font-size:11pt">There are
Braille instructions for initiating the speech mode, </span></p></li><li style="color:black;font-family:"Calibri",sans-serif;font-size:11pt;font-style:normal;font-weight:normal"><p style="color:black;font-family:"Arial",sans-serif;font-size:12pt;font-style:normal;font-weight:normal;margin-top:0in;margin-bottom:0pt"><span style="font-family:"Calibri",sans-serif;font-size:11pt">Voice
guidance begins in English upon insertion of the headset into the headphone
jack, </span></p></li><li style="color:black;font-family:"Calibri",sans-serif;font-size:11pt;font-style:normal;font-weight:normal"><p style="color:black;font-family:"Arial",sans-serif;font-size:12pt;font-style:normal;font-weight:normal;margin-top:0in;margin-bottom:0pt"><span style="font-family:"Calibri",sans-serif;font-size:11pt">The user can
control the volume,</span></p></li></ul><font color="#000000" face="Times New Roman" size="3">
</font><ul style="list-style-type:disc;direction:ltr"><li style="font-style:normal;font-weight:normal"><p style="font-style:normal;font-weight:normal;margin-top:0in;margin-bottom:0pt"><span style="color:black">Voice quality is reasonably
understandable,</span></p></li></ul><font color="#000000" face="Times New Roman" size="3">
</font><ul style="list-style-type:disc;direction:ltr"><li style="font-style:normal;font-weight:normal"><p style="font-style:normal;font-weight:normal;margin-top:0in;margin-bottom:0pt"><span style="color:black">A balance inquiry and cash withdrawal can be completed using voice
guidance, </span></p></li><li style="color:black;font-family:"Calibri",sans-serif;font-size:11pt;font-style:normal;font-weight:normal"><p style="color:rgb(0,0,0);font-family:"Calibri",sans-serif;font-size:11pt;font-style:normal;font-weight:normal;margin-top:0in;margin-bottom:0pt"><span style="color:black">Voice guidance provides both a transaction summary and
confirmation that the transaction is completed, and </span></p></li><li style="color:black;font-family:"Calibri",sans-serif;font-size:11pt;font-style:normal;font-weight:normal"><p style="color:rgb(0,0,0);font-family:"Calibri",sans-serif;font-size:11pt;font-style:normal;font-weight:normal;margin-top:0in;margin-bottom:0pt"><span style="color:black">Voice guidance instructs the user to remove the headset. </span></p></li></ul><font color="#000000" face="Times New Roman" size="3">
</font><p style="margin:0in 0in 0pt;line-height:normal"><font color="#000000" face="Calibri" size="3"> </font></p><font color="#000000" face="Times New Roman" size="3">
</font><p style="margin:0in 0in 10pt"><font color="#000000" face="Calibri" size="3">This testing to ensure that blind individuals have full and
equal access to Cardtronics ATM services is an important project for the NFB.
It will require testers to give serious time and attention in a formal way to
the testing processes and to document the results of their tests in a specific
manner. The NFB intends to provide instructions and support to testers. The NFB
will also provide grants to affiliates whose testing efforts are successful.</font></p><font color="#000000" face="Times New Roman" size="3">
</font><p style="margin:0in 0in 10pt"><font face="Calibri"><strong><font color="#000000" size="3">Timeframe: </font></strong><font color="#000000" size="3">Testing will
commence on September 1, and we ask that testing be completed by October 15,
2017. This will allow NFB a two-week window with which to resolve any issues
before the settlement agreement’s mandated testing completion date of October
31, 2017. It is possible that affiliates will be offered additional testing
opportunities during this two-week window in late October.</font></font></p><font color="#000000" face="Times New Roman" size="3">
</font><p style="margin:0in 0in 0pt;line-height:normal"><font face="Calibri"><strong><font color="#000000" size="3">Next steps:</font></strong><font color="#000000" size="3"> Please identify a tester or
testers for your affiliate. Prior to August 15, please send Valerie Yingling (</font></font><a href="mailto:vyingling@nfb.org"><font color="#0000ff" face="Calibri" size="3">vyingling@nfb.org</font></a><font color="#000000" face="Calibri" size="3">) the following tester
information:</font></p><font color="#000000" face="Times New Roman" size="3">
</font><ul style="list-style-type:disc;direction:ltr"><li style="font-style:normal;font-weight:normal"><p style="font-style:normal;font-weight:normal;margin-top:0in;margin-bottom:0pt">Name,</p></li><li style="color:rgb(0,0,0);font-family:"Calibri",sans-serif;font-size:11pt;font-style:normal;font-weight:normal"><p style="color:rgb(0,0,0);font-family:"Calibri",sans-serif;font-size:11pt;font-style:normal;font-weight:normal;margin-top:0in;margin-bottom:0pt">Email address,</p></li><li style="color:rgb(0,0,0);font-family:"Calibri",sans-serif;font-size:11pt;font-style:normal;font-weight:normal"><p style="color:rgb(0,0,0);font-family:"Calibri",sans-serif;font-size:11pt;font-style:normal;font-weight:normal;margin-top:0in;margin-bottom:0pt">Phone number, and</p></li><li style="color:rgb(0,0,0);font-family:"Calibri",sans-serif;font-size:11pt;font-style:normal;font-weight:normal"><p style="color:rgb(0,0,0);font-family:"Calibri",sans-serif;font-size:11pt;font-style:normal;font-weight:normal;margin-top:0in;margin-bottom:0pt">Preferred zip code.</p></li></ul><font color="#000000" face="Times New Roman" size="3">
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