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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Check out the GoodMaps at Bradley!<o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> UR Community Cares, Inc. <info@urcommunitycares.org> <br><b>Sent:</b> Friday, May 16, 2025 9:50 AM<br><b>To:</b> llee@nfbct.org<br><b>Subject:</b> GoodMaps at Bradley and much more...<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p><span style='font-size:1.0pt;line-height:130%'><img id="_x0000_i1025" src="data:image/gif;base64,R0lGODlhAQABAJEAAP///wAAAAAAAAAAACH5BAkAAAAALAAAAAABAAEAAAgEAAEEBAA7" alt="Web Bug from https://email.cloud2.secureclick.net/view?id=4104.2533472.1.d67853bc16d9d4a0036c1bb7949f3e58"><o:p></o:p></span></p><p class=subject style='color:transparent'><span style='font-size:1.0pt;line-height:130%'>More Than a Job: A Day in the Life of Michelle Puzzo By Shatoya Simmons, Goodwin University Intern, Human Services Major If you spend even half a da<o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:white;border-collapse:collapse;border-spacing: 0;min-width: 640px' id="mimi_background_color_wrapper"><tr><td style='padding:0in 0in 0in 0in' id=""><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=640 style='width:480.0pt;border-collapse:collapse' id=container><tr><td style='padding:0in 0in 0in 0in;border-spacing: 0' id=""><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td style='padding:.75pt .75pt .75pt .75pt;border-spacing: 0'></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><span style='display:none'><o:p> </o:p></span></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=590 style='width:442.5pt;border-collapse:collapse;border-spacing: 0' id="logo_container"><tr><td style='padding:11.25pt 0in 11.25pt 0in' id=logo><p class=MsoNormal><img width=176 height=75 style='width:1.8333in;height:.7833in' id="_x0000_i1026" src="https://cascade.madmimi.com/theme_logos/0126/5598/promotion/Logo-R-Large.png?1663582579"><o:p></o:p></p></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><span style='display:none'><o:p> </o:p></span></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=590 style='width:442.5pt;background:white;border-collapse:collapse;border-spacing: 0;border-radius: 4px' id="outer_wrapper"><tr><td style='padding:0in 0in 0in 0in' id=""><div><div id="header_inner"><p class=MsoNormal><a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2560.1.b611c71af8da717fdb999f2699c6027a" target="_blank"><span style='color:deeppink;border:none windowtext 1.0pt;padding:0in;text-decoration:none'><img border=0 width=590 style='width:6.15in' id="_x0000_i1027" src="https://files.gem.godaddy.com/promotion_images/5492/3606/original/Goodmaps.jpg?1747393125" alt=Goodmaps></span></a><o:p></o:p></p></div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=590 style='width:442.5pt;background:white;border-collapse:collapse;border-spacing: 0;min-width: 100% !important' id=""><tr style='height:22.5pt'><td style='padding:0in 22.5pt 0in 22.5pt;height:22.5pt' id=""><p class=MsoNormal style='line-height:22.5pt'> <o:p></o:p></p></td></tr></table><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=590 style='width:442.5pt;background:white;border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25pt'><tr><td style='padding:0in 22.5pt 15.0pt 22.5pt'><div><h1 style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;vertical-align:baseline'><span style='font-size:13.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:green'>More Than a Job: A Day in the Life of Michelle Puzzo<o:p></o:p></span></h1></div></td></tr></table><p class=MsoNormal><span style='display:none'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=590 style='width:442.5pt;background:white;border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25pt;border-spacing: 0;min-width: 100% !important' id=""><tr><td style='padding:0in 22.5pt 15.0pt 22.5pt' id=""><div><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>By Shatoya Simmons, Goodwin University Intern, Human Services Major<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>If you spend even half a day with Michelle Puzzo, Executive Director, <a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2561.1.66842a143959b94b26bfb56fd1b28530" target="_blank"><span style='color:deeppink;text-decoration:none'>UR Community Cares</span></a>, you quickly realize\u2014this isn\u2019t just a job for her. <em><span style='font-family:"Helvetica",sans-serif'>It\u2019s a mission. It\u2019s a lifestyle.</span></em> <strong><span style='font-family:"Helvetica",sans-serif'>It\u2019s her heart's work.</span></strong><o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>On a cool spring morning, I had the chance to ride shotgun in Michelle\u2019s world. And let me tell you, it\u2019s a world fueled by passion, connection, and a fierce drive to make sure no one, especially those living with disabilities, is left on the sidelines.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>Our first stop</span></strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>? Picking up Kristin, a visually impaired community member, along with her trusted service dog, Winnie. They were headed to an event at Bradley International Airport, where the latest in accessibility tech\u2014<a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2562.1.75824b84a4be700c3ae6fd8ed86c527d" target="_blank"><span style='color:deeppink;text-decoration:none'>GoodMaps</span></a>\u2014was being demoed. This app promises to transform how visually impaired travelers move through complex spaces like airports, offering turn-by-turn spoken directions and alerts.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>But if you thought Michelle was just the driver that day, you\u2019d be mistaken. <strong><span style='font-family:"Helvetica",sans-serif'>She was the connector.</span></strong> <em><span style='font-family:"Helvetica",sans-serif'>The encourager.</span></em> <strong><span style='font-family:"Helvetica",sans-serif'>The bridge.</span></strong><o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>Conversations That Matter</span></strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'><o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>Michelle and Kristin didn\u2019t waste a minute on the way to the airport. Their conversation moved seamlessly from Meta Smart Glasses and AIRA apps to the emotional reality of navigating a world built for the sighted. Kristin opened up about her struggles\u2014how technology sometimes feels more exhausting than helpful, and how losing your vision after years of having it hits differently.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>Michelle didn\u2019t just listen. <strong><span style='font-family:"Helvetica",sans-serif'>She engaged</span></strong>. She related the conversation back to her mission at <a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2563.1.893a91b426d08915a5d82c946b72b49a" target="_blank"><span style='color:deeppink;text-decoration:none'>UR Community Cares</span></a>, always thinking about how to make services feel less like charity and more like empowerment.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>She shared about her upcoming <a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2564.1.3fd6aef56df4ed370036d5a48745df9c" target="_blank"><span style='color:deeppink;text-decoration:none'>Graffiti Battle event,</span></a> where art would become a language of advocacy. Kristin smiled. Even though their journeys were different, they both understood the power of creative expression.<o:p></o:p></span></p></div></td></tr></table><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=590 style='width:442.5pt;background:white;border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25pt;border-spacing: 0;min-width: 100% !important' id=""><tr><td style='padding:0in 22.5pt 0in 22.5pt' id=""><div><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="75%" style='width:75.46%;border-collapse:collapse'><tr><td style='padding:0in 0in 13.5pt 0in;border-spacing: 0'><p class=MsoNormal align=center style='text-align:center'><img border=0 width=400 style='width:4.1666in' id="_x0000_i1028" src="https://files.gem.godaddy.com/promotion_images/5492/5009/original/GoodMaps2.jpg?1747400117" alt=GoodMaps2><o:p></o:p></p></td></tr></table></div></div></td></tr></table><p class=MsoNormal><span style='display:none'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=590 style='width:442.5pt;background:white;border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25pt;border-spacing: 0;min-width: 100% !important' id=""><tr><td style='padding:0in 22.5pt 15.0pt 22.5pt' id=""><div><h2 style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;vertical-align:baseline'><span style='font-size:11.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:deeppink'>On the Ground at Bradley: Advocacy in Action<o:p></o:p></span></h2><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>At the airport, the energy shifted. Michelle was in her element, greeting Melissa from <a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2565.1.3cf7f8631e9354d9d1ad2da32f3abee6" target="_blank"><span style='color:deeppink;text-decoration:none'>Independence Unlimited</span></a> and David from BESB (<a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2566.1.0472728abb0ab9513a6a9b71dc20b69b" target="_blank"><span style='color:deeppink;text-decoration:none'>Bureau of Education and Services for the Blind</span></a>)\u2014an orientation and mobility instructor, who helps people like Kristin.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>It wasn\u2019t about standing on the sidelines observing. Michelle was side by side with Kristin, making sure she had what she needed, while also letting her lead her own experience. Whether it was ensuring Winnie had space or coaching others on how to respectfully engage with service dog teams, <em><span style='font-family:"Helvetica",sans-serif'>Michelle moved through the event like a quiet storm of advocacy and respect.</span></em><o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>And Kristin? <strong><span style='font-family:"Helvetica",sans-serif'>She owned the spotlight</span></strong>, delivering an interview with Telemundo, and she was eager to catch the replay on TV later. Winnie even made a few fans herself.<o:p></o:p></span></p></div></td></tr></table><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=590 style='width:442.5pt;background:white;border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25pt;border-spacing: 0;min-width: 100% !important' id=""><tr><td style='padding:0in 22.5pt 0in 22.5pt' id=""><div><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td style='padding:0in 0in 13.5pt 0in;border-spacing: 0'><p class=MsoNormal align=center style='text-align:center'><img border=0 width=530 style='width:5.5166in' id="_x0000_i1029" src="https://files.gem.godaddy.com/promotion_images/5492/4989/original/GoodMaps1.jpg?1747400013" alt=GoodMaps1><o:p></o:p></p></td></tr></table></div></div></td></tr></table><p class=MsoNormal><span style='display:none'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=590 style='width:442.5pt;background:white;border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25pt;border-spacing: 0;min-width: 100% !important' id=""><tr><td style='padding:0in 22.5pt 15.0pt 22.5pt' id=""><div><h2 style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;vertical-align:baseline'><span style='font-size:11.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:deeppink'>Pizza, Emails, and Unexpected Wins<o:p></o:p></span></h2><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>You\u2019d think after a full morning, Michelle might slow down. Nope.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>On the way back to the office, Michelle picked up pizza for the crew (because <br>community work is better with snacks), waiting back at headquarters in Manchester were volunteers, interns, and trainees who are prepping for the <a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2567.1.b4514b5cc01e9e40320d11413dd90dab" target="_blank"><span style='color:deeppink;text-decoration:none'>Graffiti Battle</span></a> and overseeing <a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2568.1.5ae6ac5c502a27729697c2cf88aebdd7" target="_blank"><span style='color:deeppink;text-decoration:none'>UR Community Tech Center</span></a>. She still found time to scan her overflowing email inbox.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>It\u2019s in these quiet moments that you see the <strong><span style='font-family:"Helvetica",sans-serif'>behind-the-scenes hustle</span></strong> most people miss. Between bites of pizza and prepping for the afternoon tech class she was about to teach, Michelle got some news\u2014a grant opportunity to fund more services for the visually impaired community.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>Did she jump up and down? Nope. She smiled cheerfully. She told me how even the smallest to the largest grants feel like big wins, always looking for steps forward.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><em><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>That\u2019s how Michelle moves.</span></em><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'> <strong><span style='font-family:"Helvetica",sans-serif'>With gratitude for the little things</span></strong>. <em><span style='font-family:"Helvetica",sans-serif'>With purpose in the chaos</span></em>. <strong><span style='font-family:"Helvetica",sans-serif'>And with a never-ending commitment to people like Kristin</span></strong>.<o:p></o:p></span></p></div></td></tr></table><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=590 style='width:442.5pt;background:white;border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25pt;border-spacing: 0;min-width: 100% !important' id=""><tr><td style='padding:0in 22.5pt 0in 22.5pt' id=""><div><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td style='padding:0in 0in 13.5pt 0in;border-spacing: 0'><p class=MsoNormal align=center style='text-align:center'><img border=0 width=530 style='width:5.5166in' id="_x0000_i1030" src="https://files.gem.godaddy.com/promotion_images/5492/5186/original/Streaming_pic.jpg?1747400972" alt="Streaming pic"><o:p></o:p></p></td></tr></table></div></div></td></tr></table><p class=MsoNormal><span style='display:none'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=590 style='width:442.5pt;background:white;border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25pt;border-spacing: 0;min-width: 100% !important' id=""><tr><td style='padding:0in 22.5pt 15.0pt 22.5pt' id=""><div><h2 style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;vertical-align:baseline'><span style='font-size:11.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:deeppink'>More Than Programs, It\u2019s Personal<o:p></o:p></span></h2><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>At the heart of all this hustle is <a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2569.1.a69a61187f2292a5ca4fa9c4d97ba59f" target="_blank"><span style='color:deeppink;text-decoration:none'>UR Community Cares</span></a>, the nonprofit Michelle founded to bridge the gaps others ignore\u2014 connecting older adults and people with disabilities to volunteers, tech support, educational resources, recreational opportunities and community champions.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>Michelle isn\u2019t just running programs. She\u2019s running a movement.</span></strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'><o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>\u2022 <a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2570.1.db60498be61cb22b9a95c21b08eed454" target="_blank"><span style='color:deeppink;text-decoration:none'>UR Community Cares</span></a> website connect links volunteers to older adults and people with disabilities for home-based tasks and companionship.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>\u2022 <a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2571.1.d9581b83d9131532766f65e382500c56" target="_blank"><span style='color:deeppink;text-decoration:none'>UR Community Tech Center</span></a> is creating <strong><span style='font-family:"Helvetica",sans-serif'>Savvy Seniors</span></strong> helps folks embrace technology, from Zoom calls to telehealth appointments.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>\u2022 <a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2572.1.1eaaf03a132b4c9ee73a85bf7d5742a8" target="_blank"><span style='color:deeppink;text-decoration:none'>UR Vision Resources</span></a> program puts critical <strong><span style='font-family:"Helvetica",sans-serif'>vision resources</span></strong> at people\u2019s fingertips\u2014 accessible and easy.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>\u2022 <a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2573.1.2259a8f2a651858d8b59d69262bfdcfa" target="_blank"><span style='color:deeppink;text-decoration:none'>UR Volunteer <strong><span style='font-family:"Helvetica",sans-serif'>Champions</span></strong></span></a> train the next generation of advocates, blending youthful energy with <strong><span style='font-family:"Helvetica",sans-serif'>old-school service</span></strong>.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>But when you ride with Michelle, you learn quick\u2014it\u2019s not about the programs. It\u2019s about the people.</span></strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'><o:p></o:p></span></p></div></td></tr></table><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=590 style='width:442.5pt;background:white;border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25pt;border-spacing: 0;min-width: 100% !important' id=""><tr><td style='padding:0in 22.5pt 0in 22.5pt' id=""><div><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td style='padding:0in 0in 13.5pt 0in;border-spacing: 0'><p class=MsoNormal align=center style='text-align:center'><img border=0 width=530 style='width:5.5166in' id="_x0000_i1031" src="https://files.gem.godaddy.com/promotion_images/5492/5247/original/Copy_of_Connecticut-map-outlines2-01.png?1747401274" alt="Copy of Connecticut-map-outlines2-01"><o:p></o:p></p></td></tr></table></div></div></td></tr></table><p class=MsoNormal><span style='display:none'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=590 style='width:442.5pt;background:white;border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25pt;border-spacing: 0;min-width: 100% !important' id=""><tr><td style='padding:0in 22.5pt 15.0pt 22.5pt' id=""><div><h2 style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;vertical-align:baseline'><span style='font-size:11.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:deeppink'>The Michelle Effect<o:p></o:p></span></h2><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>By the end of the day, I wasn\u2019t just observing Michelle Puzzo.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>I was witnessing what happens when <strong><span style='font-family:"Helvetica",sans-serif'>advocacy meets action</span></strong>. What leadership <br>looks like when picking up pizza, or sitting in the back of the room to cheer on your client, or finding joy in an email reply most would delete.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><em><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>Michelle\u2019s world is loud, messy, beautiful, and fueled by heart.</span></em><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'> <br>And if you ever get the chance to step into it? You won\u2019t see community care the same way again.<o:p></o:p></span></p></div></td></tr></table><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=590 style='width:442.5pt;background:white;border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25pt;border-spacing: 0;min-width: 100% !important' id=""><tr><td style='padding:0in 22.5pt 0in 22.5pt' id=""><div><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td style='padding:0in 0in 13.5pt 0in;border-spacing: 0'><p class=MsoNormal align=center style='text-align:center'><img border=0 width=530 style='width:5.5166in' id="_x0000_i1032" src="https://files.gem.godaddy.com/promotion_images/5492/5425/original/Kristen.jpg?1747401913" alt=Kristen><o:p></o:p></p></td></tr></table></div></div></td></tr></table><p class=MsoNormal><span style='display:none'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=590 style='width:442.5pt;background:white;border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25pt;border-spacing: 0;min-width: 100% !important' id=""><tr><td style='padding:0in 22.5pt 15.0pt 22.5pt' id=""><div><h2 style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;vertical-align:baseline'><span style='font-size:11.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:deeppink'>Kristin\u2019s Story \u2014 From Teacher to Advocate<o:p></o:p></span></h2><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>Kristin\u2019s story is one of resilience, transformation, and reclaiming purpose</span></strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>. A lifelong art teacher with over 32 years of experience, Kristin dedicated her career to nurturing creativity in others. But life took a challenging turn when she began to lose her vision. She candidly shared how frustrating it was to navigate this new reality, not only losing her ability to see but also having to reframe her artwork and identity as an artist.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>Even through the frustration, Kristin\u2019s love for teaching never wavered. She realized, with the support of her counselor, that her gift of teaching wasn\u2019t limited to sight\u2014it lived within her knowledge, her words, and her spirit. Now, she embraces a new chapter as a mentor, advocate, and public speaker.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>At the airport event, she shined during her interview with Telemundo, proudly sharing her story and the importance of accessible environments. She\u2019s also working alongside <a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2574.1.ea483fec7f2bdbff02d707710eaf3d17" target="_blank"><span style='color:deeppink;text-decoration:none'>UR Community Cares</span></a>, continuing to break down barriers, speak up for others, and prove that while she may have lost part of her sight, she never lost her vision for making an impact.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>More Than a Job\u2014It\u2019s a Bond</span></strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'><o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>As I sat back and watched Michelle and Kristin move through the day together, <br>something clicked. This wasn\u2019t just a director supporting a client at an event. It felt more like watching two old friends\u2014comfortable in each other's space, laughing over pizza, comparing notes, sharing frustrations, and celebrating each other\u2019s wins.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>Whether it was Michelle introducing Kristin to new faces in the crowd or Kristin reminding Michelle to savor her own successes, the energy between them was effortless. They didn\u2019t just attend an event; they experienced it together, each gathering pieces of information, trading insights, and encouraging one another when small victories unfolded. <strong><span style='font-family:"Helvetica",sans-serif'>Michelle celebrated Kristin\u2019s TV interview</span></strong> like a <em><span style='font-family:"Helvetica",sans-serif'>proud sister</span></em>, and Kristin reminded Michelle to own her moment when the email reply came through.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>It was beautiful to witness\u2014not as a formal workday, but as a reflection of what <strong><span style='font-family:"Helvetica",sans-serif'>UR Community Cares</span></strong> <strong><span style='font-family:"Helvetica",sans-serif'><a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2575.1.c58d5beab4d5e9277e5eed6be5daea70" target="_blank"><span style='color:deeppink;text-decoration:none'>UR Community Cares</span></a></span></strong> is really about: <strong><span style='font-family:"Helvetica",sans-serif'>connection, partnership, and genuine human bonds that go far beyond programs or job titles.</span></strong><o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><em><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>By the end of the day, I realized Michelle doesn\u2019t just lead a nonprofit.</span></em><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'> <br><strong><span style='font-family:"Helvetica",sans-serif'>She creates spaces where people can feel seen, valued, and empowered\u2014including herself.</span></strong><o:p></o:p></span></p></div></td></tr></table><p class=MsoNormal><span style='display:none'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=590 style='width:442.5pt;background:white;border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25pt;border-spacing: 0;min-width: 100% !important' id=""><tr><td style='padding:0in 22.5pt 15.0pt 22.5pt' id=""><div><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>Throughout my internship with <a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2576.1.88f8a9926f082c658f9f2b2388832c77" target="_blank"><span style='color:deeppink;text-decoration:none'>UR Community Cares</span></a>, I will continue to report the good work that is being done. Remember to make today a good day,</span></strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'><o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>Toya</span></strong><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'><o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'>860-430-4557<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.6pt;margin-left:0in;vertical-align:baseline'><span style='font-size:10.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#3A352A'><a href="mailto:info@urcommunitycares.org"><span style='color:deeppink;text-decoration:none'>info@urcommunitycares.org</span></a><o:p></o:p></span></p></div></td></tr></table><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=590 style='width:442.5pt;background:white;border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25pt;border-spacing: 0;min-width: 100% !important' id=""><tr><td style='padding:0in 22.5pt 0in 22.5pt' id=""><div><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="75%" style='width:75.46%;border-collapse:collapse'><tr><td style='padding:0in 0in 13.5pt 0in;border-spacing: 0'><p class=MsoNormal align=center style='text-align:center'><img border=0 width=400 style='width:4.1666in' id="_x0000_i1033" src="https://files.gem.godaddy.com/promotion_images/5492/5364/original/IMG_9154.jpg?1747401796" alt="IMG 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title=Twitter><span style='color:deeppink;text-decoration:none'><img border=0 width=32 height=32 style='width:.3333in;height:.3333in' id="_x0000_i1037" src="https://gem.godaddy.com/assets/img/social/minimo/twitter-6005960f8df9c261bf4f15b9ec1a2d722c8dc4e2ad53da7d663bc6ea4d957da6.png" alt=twitter></span></a> <a href="https://email.cloud2.secureclick.net/c/4104?id=2533472.2581.1.d1feab025f6b3adcfc971a5c8e071753" target="_blank" title=YouTube><span style='color:deeppink;text-decoration:none'><img border=0 width=32 height=32 style='width:.3333in;height:.3333in' id="_x0000_i1038" src="https://gem.godaddy.com/assets/img/social/minimo/youtube-5620c7bac9977585435e1c0b4d4d7b85b9e8dea0655222acda7c9d465cbb947a.png" alt=youtube></span></a><o:p></o:p></p></td></tr></table><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=590 style='width:442.5pt;background:white;border-collapse:collapse'><tr style='height:7.5pt'><td style='padding:0in 7.5pt 0in 7.5pt;height:7.5pt'><p class=MsoNormal style='mso-line-height-alt:7.5pt'> <o:p></o:p></p></td></tr></table><p class=MsoNormal><span style='display:none'><o:p> </o:p></span></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=590 style='width:442.5pt;background:white;border-collapse:collapse;border-spacing: 0;min-width: 100% !important;border-radius: 0 0 3px 3px' id="footer_wrapper"><tr><td width="100%" style='width:100.0%;background:green;padding:11.25pt 22.5pt 11.25pt 22.5pt;border-radius: 0px 0px 3px 3px'><p align=center style='mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;text-align:center'><span style='font-size:8.5pt;line-height:130%;font-family:"Helvetica",sans-serif;color:#999999'>©2025 UR Community Cares, Inc. | 153 Spruce Street, Manchester, CT <o:p></o:p></span></p></td></tr></table></div></div></td></tr></table></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div 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