[Diabetes-talk] Getting Your Doctor To Get ProdigyVoiceSoftware; was - ...

Wed Aug 26 21:56:01 UTC 2009

Eileen,

The new software will be jaws compatible.  At that time, I'm confident
we will have the ability to upgrade your meter so that you have the
option to download your results.  This is what I have been told. 

At this time, all patients who have the voice pre January or post
January are unable to download their results due to the software not
being available. 

I hope this helps.  

Best Regards,

Kelly Massaro
Senior Marketing and Sales Account Representative
Diagnostic Devices
9300 Harris Corners Pkwy Suite 450
Charlotte NC  28269
Direct: 704-285-6425
Main: 800-366-5901
kellym at prodigymeter.com
www.prodigymeter.com

PRIVILEGED AND CONFIDENTIAL: The information contained in this
electronic message and any attachments are confidential property of the
sender. The information is intended only for the use of the person to
whom it was addressed and should not be used in any manner not
authorized by the sender. Any other interception, copying, accessing, or
disclosure of this information is prohibited. The sender takes no
responsibility for any unauthorized reliance on this information. If you
have received this message in error, please immediately notify the
sender and purge the message you received. Do not forward this message
without permission. 

-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org
[mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Eileen Scrivani
Sent: Wednesday, August 26, 2009 5:21 PM
To: Diabetes Talk for the Blind
Subject: Re: [Diabetes-talk] Getting Your Doctor To Get
ProdigyVoiceSoftware; was - ...

Kelly:

My Prodigy meter was purchased last December 2008 so you're saying it 
requires the specific prodigy cable for connecting it to a computer.
And 
even if I had the correct cable, the software that will work with my 
specific meter is not going to be Jaws compatible?  Since insurance will

only cover one of these meters every five years, will there be any kind
of 
trade-in abalable for people who got their Prodigy meters right before
the 
newer model was released?

Thanks.

Eileen
----- Original Message ----- 
From: "Kelly Massaro" <kellym at prodigymeter.com>
To: "Diabetes Talk for the Blind" <diabetes-talk at nfbnet.org>
Cc: "Bret Morey" <bretm at prodigymeter.com>; "Megan McGregor" 
<meganm at prodigymeter.com>
Sent: Wednesday, August 26, 2009 5:09 PM
Subject: Re: [Diabetes-talk] Getting Your Doctor To Get 
ProdigyVoiceSoftware;was - ...

> Hello,
>
> The Software for the Voice is still being updated so unfortunately
isn't
> available on our website at this time; however Cheryl is correct in
the
> fact that a standard mini USB cable can be used when in fact the
> software is complete and available. Many have a standard mini USB
cable
> already in their home, but if not, it can be purchased from a drug
store
> or from us upon request.
>
> My hope is we have a resolution soon regarding software as I know
> everyone is anxiously waiting.
>
> The Voice model that was available prior to this past January did
> require a special cable from DDI.  The software that is compatible
with
> that model wasn't jaws compatible.
>
> We're having a meeting tomorrow to discuss timeline so I will attempt
to
> keep you as updated as possible.
>
>
>
> Best Regards,
>
> Kelly Massaro
> Senior Marketing and Sales Account Representative
> Diagnostic Devices
> 9300 Harris Corners Pkwy Suite 450
> Charlotte NC  28269
> Direct: 704-285-6425
> Main: 800-366-5901
> kellym at prodigymeter.com
> www.prodigymeter.com
>
>
> PRIVILEGED AND CONFIDENTIAL: The information contained in this
> electronic message and any attachments are confidential property of
the
> sender. The information is intended only for the use of the person to
> whom it was addressed and should not be used in any manner not
> authorized by the sender. Any other interception, copying, accessing,
or
> disclosure of this information is prohibited. The sender takes no
> responsibility for any unauthorized reliance on this information. If
you
> have received this message in error, please immediately notify the
> sender and purge the message you received. Do not forward this message
> without permission.
>
>
>
>
> -----Original Message-----
> From: diabetes-talk-bounces at nfbnet.org
> [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of cheryl
echevarria
> Sent: Wednesday, August 26, 2009 4:48 PM
> To: Diabetes Talk for the Blind
> Subject: Re: [Diabetes-talk] Getting Your Doctor To Get
> ProdigyVoiceSoftware; was - ...
>
> well if the doctor has the prodigy voice then we should definitely get
> the
> usb cable and software, and from what I understand the doctor just
needs
> a
> regular usb cable connection standard and not one specially made for
the
>
> prodigy voice, the software the doctor can easily acquire from DDI or
> infact
> the can I think download it from the DDI website, I don't know if this
> is
> still an option but I think someone from DDI might have there ears on
> and
> let us know if this is still true, so doctor should have a standard
usb
> port
> in there office anyway, being medical biller knowing this for there
> computer
> systems and they don't have to buy a special one, and some from DDI I
am
>
> sure they will response with the part about downloading software from
> DDI
> website.
>
> Cheryl Echevarria
>
> skype: angeldn3
>
>
> ----- Original Message ----- 
> From: <Blindhands at aol.com>
> To: <diabetes-talk at nfbnet.org>
> Sent: Wednesday, August 26, 2009 3:43 PM
> Subject: Re: [Diabetes-talk] Getting Your Doctor To Get Prodigy
> VoiceSoftware; was - ...
>
>
>> Eileen,
>>
>> would be willing to bring in my cable that I purchased for the
machine
> and
>> let the doc's office use it to get the results from the machine.
>>
>> I honestly believe the cable should come with the machine without
> chasing
>> around for it after you get the machine.  That should be included in
> the
>> price of the machine.  If it was  the insurance would pay for  it.
>>
>> Joyce
>> _______________________________________________
>> Diabetes-talk mailing list
>> Diabetes-talk at nfbnet.org
>> http://www.nfbnet.org/mailman/listinfo/diabetes-talk_nfbnet.org
>> To unsubscribe, change your list options or get your account info for
>> Diabetes-talk:
>>
>
http://www.nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/cheryland
> maxx%40hotmail.com
>>
>
> _______________________________________________
> Diabetes-talk mailing list
> Diabetes-talk at nfbnet.org
> http://www.nfbnet.org/mailman/listinfo/diabetes-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> Diabetes-talk:
>
http://www.nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/kellym%40
> prodigymeter.com
>
> _______________________________________________
> Diabetes-talk mailing list
> Diabetes-talk at nfbnet.org
> http://www.nfbnet.org/mailman/listinfo/diabetes-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for 
> Diabetes-talk:
>
http://www.nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/etscrivan
i%40verizon.net
> 

_______________________________________________
Diabetes-talk mailing list
Diabetes-talk at nfbnet.org
http://www.nfbnet.org/mailman/listinfo/diabetes-talk_nfbnet.org
To unsubscribe, change your list options or get your account info for
Diabetes-talk:
http://www.nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/kellym%40
prodigymeter.com