[Diabetes-talk] Clevercheck swap

[Kelly Massaro]

Hello Amy,

My name is Kelly and I'm the Senior Sales Account Representative for
DDI, the manufacturer of the Prodigy Voice.  

First, I apologize for the inconvenience you have encountered with your
mail order company.  May I ask who you are ordering from?  

Secondly, the Prodigy Voice strips are very easy to obtain, we may have
severed the tie with the current distributor you're working with so this
is their attempt in saving you as a customer rather than having you
search elsewhere for your strips.

Lastly, the Prodigy Voice has won two awards for our technology.  The
National Federation for the Blind has awarded us the A+ award.
Additionally the American Foundation for the Blind has just awarded us
their Access award this past month.  I can say that the Clever chek
meter hasn't won any awards or endorsements to date.

I hope this helps.  Please let me know what company has converted you
over to the Cleverchek technology and I will be happy to find you an
alternate source for your Prodigy supplies since you've been so happy
with the meter.

With respect..

Best Regards,
 
Kelly Massaro
Senior Marketing and Sales Account Representative
Diagnostic Devices
9300 Harris Corners Pkwy Suite 450
Charlotte NC  28269
Direct: 704-285-6425
Main: 800-366-5901
kellym at prodigymeter.com
www.prodigymeter.com
 

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-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org
[mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Amy Krout-Horn
Sent: Friday, May 08, 2009 10:34 AM
To: diabetes-talk at nfbnet.org
Subject: [Diabetes-talk] Clevercheck swap

Hello All,
I've been testing with a Prodigy Voice since November 2008, and
receiving my strips from a mail order company. Yesterday when I called
to order new supplies, they informed me that they are no longer going to
distribute the Prodigy strips because, according to the customer service
rep, they are too difficult to obtain. She said that they will send me a
Clevercheck, free of charge. I , ever the cynic, asked many questions
and was assured that the Clevercheck has all of the same functions as
the Prodigy Voice, except that it does not announce the date when
initially powered up. Because I've been so happy with the Prodigy meter,
I'm reluctant to give it up, but want to give the Clevercheck a fair
shot. Is anyone using the Clevercheck? What are your opinions? If I try
the Clevercheck and find that it isn't to my satisfaction, does anyone
know where I can reliably receive mail order  Prodigy Voice supplies? 
Because I've read all the positive material written in "Voice of the
Diabetic" about the Prodigy model, and haven't heard anything on the
Clevercheck, I fear that my skepticism may be legitimate. I appreciate
any feedback on this subject.
In Gratitude,
Amy
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