[Diabetes-talk] Inconsistent Readings with the Prodigy

[Lucy.Alexander Mercer]

Hi, list!  I work as a Rehabilitation Instructor and from time to time purchase talking glucometers for clients.  Our agency policy is that Instructors do not teach clients how to use these devices but ask that home health or nurses or other med professionals provide that type of instruction.  I also do not have diabetes; thus, although I have some appreciation for the effort needed to manage diabetes, I cannot sympathize and am still in the learning process.  
Recently, I met a lady 70+ years-old who has lost her vision during the past six months due to episodes of extremely low blood sugar.  She got a reading of 70 with the Prodigy when the actual reading was 25.  She ended up hospitalized in a coma and is now scared the Prodigy is not accurate and will not use it.  How often do meters give incorrect readings?  Has anyone had this issue with the Prodigy?  what can be done to minimize such events?  I would really like to be able to offer her some genuine assurance that the Prodigy or other accessible glucometer will provide accurate info on a consistent basis.

Thanks,
Lucy