[Diabetes-talk] Responses to talking blood glucosemeters and breakfasts
Kelly Massaro
kellym at prodigymeter.com
Sun Jan 9 02:31:27 UTC 2011
I will investigate why you didn't receive a CD. I know they recently updated our audio instructional manual. I will post as soon as I have an answer.
Best Regards,
Kelly Massaro-Neal
Director, DME Sales
704.285.6425
Mobile: 704-458-9400
Prodigy Diabetes Care
9300 Harris Corners Pkwy Suite 450
Charlotte NC 28269
www.prodigymeter.com
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-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of d m gina
Sent: Saturday, January 08, 2011 3:13 PM
To: diabetes-talk at nfbnet.org
Subject: Re: [Diabetes-talk] Responses to talking blood glucosemeters and breakfasts
Hi there,
I just got the meter you are speaking about, at no time did a CD come inside.
The book but not the CD.
I know how to run the meter, but I can't let it go by saying there is a
CD inside the packaging when there isn't.
Original message:
> I can't speak for other accessible meters; however the Prodigy Voice
> packaging has Braille on the box, an audio CD inside and also a Braille
> manual. We also have a manual available on line.
> Best Regards,
> Kelly Massaro-Neal
> Director, DME Sales
> 704.285.6425
> Mobile: 704-458-9400
> Prodigy Diabetes Care
> 9300 Harris Corners Pkwy Suite 450
> Charlotte NC 28269
> www.prodigymeter.com
> PRIVILEGED AND CONFIDENTIAL: The information contained in this
> electronic message and any attachments are confidential property of the
> sender. The information is intended only for the use of the person to
> whom it was addressed and should not be used in any manner not
> authorized by the sender. Any other interception, copying, accessing,
> or disclosure of this information is prohibited. The sender takes no
> responsibility for any unauthorized reliance on this information. If
> you have received this message in error, please immediately notify the
> sender and purge the message you received. Do not forward this message
> without permission.
> -----Original Message-----
> From: diabetes-talk-bounces at nfbnet.org
> [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of cheryl echevarria
> Sent: Saturday, January 08, 2011 8:23 AM
> To: Diabetes Talk for the Blind
> Subject: Re: [Diabetes-talk] Responses to talking blood glucosemeters
> and breakfasts
> Okay, to rectify this issue.
> Might I suggest when a client is ordered either the Prodigy voice or
> any accessible glucometer, should suppliers and makers of these items
> either be putting in the packaging, braille and large print, or at
> least when we order these items that it should be asked by the seller
> which would you prefer braille or large print. Or maybe access to
> online manuals.
> Since these items are made especially for us and those that cannot read
> properly like the dyslexic and other reading or sight disability.
> The biggest compliment you can pay me is to recommend my services!
> Cheryl Echevarria
> http://www.Echevarriatravel.com<http://www.echevarriatravel.com/>
> 1-866-580-5574
> 631-456-5394
> Reservations at echevarriatravel.com<mailto:Reservations at echevarriatravel.com>
> Affiliated as an Independent Contractor with Montrose Travel CST-1018299-10
> Affiliated as an Independent Contractor with Absolute Cruise and Travel Inc.
> join my yahoogroup
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> ----- Original Message -----
> From: Kelly Massaro<mailto:kellym at prodigymeter.com>
> To: Diabetes Talk for the Blind<mailto:diabetes-talk at nfbnet.org>
> Cc: Tammy Kazmierczak<mailto:tammyk at prodigymeter.com>
> Sent: Saturday, January 08, 2011 8:02 AM
> Subject: Re: [Diabetes-talk] Responses to talking blood glucosemeters
> and breakfasts
> Hi Julie,
> I'd be happy to assist. We did have the manual in Braille at one
> time. I will inquire when I return on Monday and see if we still have
> the Prodigy Voice manual in Braille.
> I travel often, so please contact me on my mobile, 704-458-9400 this
> is the best way to reach me. Alternately, you may email me and copy
> tammyk at prodigymeter.com<mailto:tammyk at prodigymeter.com> with requests.
> She is our client relations Manager and assists the Sales Department.
> I hope this helps!
> Best Regards,
> Kelly Massaro-Neal
> Director, DME Sales
> 704.285.6425
> Mobile: 704-458-9400
> Prodigy Diabetes Care
> 9300 Harris Corners Pkwy Suite 450
> Charlotte NC 28269
> www.prodigymeter.com<http://www.prodigymeter.com/>
> PRIVILEGED AND CONFIDENTIAL: The information contained in this
> electronic message and any attachments are confidential property of the
> sender. The information is intended only for the use of the person to
> whom it was addressed and should not be used in any manner not
> authorized by the sender. Any other interception, copying, accessing,
> or disclosure of this information is prohibited. The sender takes no
> responsibility for any unauthorized reliance on this information. If
> you have received this message in error, please immediately notify the
> sender and purge the message you received. Do not forward this message
> without permission.
> -----Original Message-----
> From:
> diabetes-talk-bounces at nfbnet.org<mailto:diabetes-talk-bounces at nfbnet.org>
> [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Mike Freeman
> Sent: Saturday, January 08, 2011 12:11 AM
> To: 'Diabetes Talk for the Blind'
> Subject: Re: [Diabetes-talk] Responses to talking blood glucose
> meters and breakfasts
> Julie:
> The Prodigy Voice should have come with an audio CD. If it did not, call
> Kelly Massaro at (704) 285-6425 and she'll fix you right up.
> None of the accessible meters come with Braille instructions. A year or two
> ago, Prodigy said it would make Braille instructions available in Braille on
> a case-by-case basis.
> The Solo V2 doesn't come with Braille or CD instructions, either, or at
> least didn't but it may now have a CD. It does have a computer-readable
> manual on its website.
> As I said, the problem for me with the Solo is that one doesn't get the
> times of memory readings.
> As for strips, most of us get our strips from an outfit such as Advanced
> Diabetic Solutions or Advanced Diabetes Supply Local pharmacies aren't
> often a viable option as they have sweetheart deals with particular meter
> manufacturers.
> No bayer meter is fully accessible insofar as I am aware. Also, no CGMS
> (Continous Glucose Monitoring system) is currently accessible although this
> may change when Access Solutions brings out its PumpMate in conjunction with
> Medtronics. With the PumpMate remote, one will be able to use Medtronics bg
> meters.
> If you send me your phone number at
> <k7uij at panix.com<mailto:k7uij at panix.com>>, I will talk you
> through the Prodigy Voice's functions. Also, bear in mind that the Voice
> will work with Prodigy Autocode strips now and these are easier to come by.
> HTH!
> Mike
> -----Original Message-----
> From:
> diabetes-talk-bounces at nfbnet.org<mailto:diabetes-talk-bounces at nfbnet.org>
> [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Julie Kline
> Sent: Friday, January 07, 2011 7:44 PM
> To: diabetes-talk at nfbnet.org<mailto:diabetes-talk at nfbnet.org>
> Subject: [Diabetes-talk] Responses to talking blood glucose meters and
> breakfasts
> Ok, here are my thoughts on talking meters and breakfast items. I'm new to
> diabetes too and I ended up with a prodigy talking meter because it was
> heavily recommended by people here. My pharmacist thought the solo was the
> way to go because he said he felt it was easier than the prodigy, but it
> ended up that the prodigy is what insurance paid for, so that's what I got.
> The phone support for it leaves a lot to be desired, and there are no
> Braille instructions for the operation of the meter itself. I sent an
> e-mail to prodigy about this issue and asked if they had directions in a
> format other than print, but that was over a month ago and they never did
> bother to respond. I still have frustrations with the meter's use. It both
> upsets and amazes me that with the Braille label on the box and this 1800
> number to call for staff members who are supposedly specially trained in its
> use how uninformed the phone staff is and also that there are no audio
> instructions for operating the meter itself. I still don't know which
> buttons do what and how to set up most of the functions. So for technical
> support or even basic questions, I've found the prodigy disappointing.
> Also, getting new test strips and lancets for it proved to be a major
> headache for my local pharmacy. They kept insisting they didn't have these
> materials in stock and that I needed to call the manufacturer, who told me
> they didn't have it either and I needed to check with the pharmacy again. I
> finally got the new supplies but it took some doing.
> Speaking of talking products, I read somewhere in bridging the gap that
> Bayer makes some kind of device that doesn't make you stick your fingers and
> you can still check your sugar. Any idea if this device is accessible? How
> about any of these glucose monitors that work on a continuous basis, or
> patches that go onto or under your skin. Any idea if these are accessible
> too?
> Ok, on to breakfast topics. With my busy work schedule there just isn't
> time for things like making oatmeal. I don't get up early enough for that
> in the mornings to make that work and am usually rushing out the door to get
> to work on time. In saying that, I have been eating the Jimmy Dean
> breakfast bowls. I'm aloud up to 45 grams of carbohydrates at meals and
> this falls under that number. With it, I drink something like a crystal
> light drink, maybe a lemonade or orange juice flavor so it's almost like
> having lemonade or orange juice again. I gave both up on my diagnosis.
> Oh, and I hate skim milk! 1% is about all you'll get me to do and that's a
> maybe. My mom's funny. She'll drink that skim milk and put ice in it. I
> asked her why she just didn't get herself a glass of water and save herself
> the taste.
> Ok, I guess I've run my mouth enough for one night. Have a good evening.
> Julie
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