[Diabetes-talk] VoiceRx is Prodigy

[GREGORY ROSENBERG]

Good morning everyone,

Not only do I agree with the issues you both raise, but I have found that Prodigy is the worst meter I have ever tested. Roche makes some of the most accurate and consistent meters that I have tested and used. The industry says that meters can be up to +-20%, Roche has always been between 1% of my lab results. Granted meters are intended to give you a measurement of relative change, but I have had a prodigy show 90 when I was 67. Had I not sensed Hypoglycemia coming on I might have been in trouble. My Roche meters always are close enough I never get a close call in either direction.

I have many clients that are durable equipment resellers. So I have tested dozens of meters over the years. Hands down Prodigy is at the bottom of the barrel.

On Oct 23, 2011, at 7:57 AM, Jim Smith wrote:

> Bern, I'm glad to hear that Jerry is a stand-up kind of guy. Hopefully he'll
> come and answer some of these questions then.  You're right about the
> ethical practices though.  That's the biggest problem I have with prodigy.
> It's not just advertising products that don't exist, but it's also how they
> deal with things.  Every time I had an issue with the prodigy autocode, the
> attitude of everyone I dealt with was it must be my fault. The date read
> wrong, my fault.  Consistently low readings, my fault.  Wouldn't stay on
> english language, my fault.  With enough trouble, they would eventually
> replace the product, but simply replacing faulty product doesn't help; they
> need to fix the issues. Add to that the fact that there is no software and
> the answer is always that "it's at the FDA" is unacceptable.  It's been at
> the FDA for almost 2 years.  I've talked to FDA representatives that have
> said there's no way that it should take that long unless there are serious
> problems with the software.  I had 4 different autocodes before I decided to
> take matters into my own hands and pay out of pocket for a onetouch meter.
> I've never been happier. I'm sorry to vent like this, but it makes me mad
> that a company that professes so much delivers so little.  Wasn't
> manufacturing supposed to be moved to the USA? And even if the pump is
> supposedly delayed by the FDA, what about the other products? The software?
> The patch?  I'll get off my soapbox now, but I can tell you that I won't be
> supporting voicerx since the owners are the same. Especially when dealing
> with something so serious as prescription medication.  Again, sorry for the
> rant.
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