[Diabetes-talk] VoiceRx is Prodigy
cheryl echevarria
cherylandmaxx at hotmail.com
Sun Oct 23 21:34:26 UTC 2011
Has anyone spoken to Jerry Munden, I mean Bern, you were sitting at the
table with him at Convention. Mike Freeman, have you spoken with him, NFB
gave them not only the A+ Award but the Bolten Award this year.
We need to keep on top of these things, when ADS didn't show up at
Convention, I made sure as heck that I had contacted them, not only are they
a supplier, they are close friends, so when I went to the table to search
for them, and was rudely told by one of the women our information desks in
the Market, told me that they weren't there, I was on the phone with them,
being told that Owner was not there and Mr. Jordan Benis was extremely sick.
In any case, I was on the phone.
Now that I am getting e-mails and probably automated sent to me from Jerry
Munden about VoiceRx and no responses from him when I e-mail, it seems we
have been forgotten about.
Leading the Way in Independent Travel!
Cheryl Echevarria
http://www.echevarriatravel.com
631-456-5394
reservations at echevarriatravel.com
Affiliated as an Independent Contractor with Superior Travel, located in
Baldwin, NY. www.superiortravel.com
----- Original Message -----
From: "Jim Smith" <jimmytsmith64 at gmail.com>
To: <diabetes-talk at nfbnet.org>
Sent: Sunday, October 23, 2011 8:54 AM
Subject: [Diabetes-talk] VoiceRx is Prodigy
> Bern, I'm glad to hear that Jerry is a stand-up kind of guy. Hopefully
> he'll
> come and answer some of these questions then. You're right about the
> ethical practices though. That's the biggest problem I have with prodigy.
> It's not just advertising products that don't exist, but it's also how
> they
> deal with things. Every time I had an issue with the prodigy autocode,
> the
> attitude of everyone I dealt with was it must be my fault. The date read
> wrong, my fault. Consistently low readings, my fault. Wouldn't stay on
> english language, my fault. With enough trouble, they would eventually
> replace the product, but simply replacing faulty product doesn't help;
> they
> need to fix the issues. Add to that the fact that there is no software and
> the answer is always that "it's at the FDA" is unacceptable. It's been at
> the FDA for almost 2 years. I've talked to FDA representatives that have
> said there's no way that it should take that long unless there are serious
> problems with the software. I had 4 different autocodes before I decided
> to
> take matters into my own hands and pay out of pocket for a onetouch meter.
> I've never been happier. I'm sorry to vent like this, but it makes me mad
> that a company that professes so much delivers so little. Wasn't
> manufacturing supposed to be moved to the USA? And even if the pump is
> supposedly delayed by the FDA, what about the other products? The
> software?
> The patch? I'll get off my soapbox now, but I can tell you that I won't
> be
> supporting voicerx since the owners are the same. Especially when dealing
> with something so serious as prescription medication. Again, sorry for
> the
> rant.
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