[Diabetes-talk] Accessibility questions, help needed

[Bridgit Pollpeter]

Is there a person in your Weight Watcher's group who can assist you with
getting info not accessible? This may also be a great opportunity to
have an accountability partner too. 

Also try accessing the contact us link on the website and simply make
your obstacles clear. I've not personally done this, but I know others
who have contacted website admins when experiencing accessibility
issues, and it seems to turn on a light initiating changes to said
website. 

Also try contacting headquarters if your local group is not providing
info in an accessible manner for you. One point, can you be given info
in another format other than Braille such as via email or even voice
record stuff with a Victor or some other digital recording device?
Braille, right or wrong, is sadly not as easily available as other
accessible mediums these days, and if you really want information, you
may need to make an effort to get it in some other format. Weight
Watchers may also not know where to go to get material in Braille for
you. 

It sounds like you really need to take charge and be the one dictating
all this. Sadly, this is just a fact for those requiring info in
alternative formats. It's not that people want to deny you or not be
helpful, but because they don't have to "deal" with a similar issue,
they are ignorant of what to do or where to go.

Sincerely,
Bridgit Kuenning-Pollpeter
Read my blog at:
http://blogs.livewellnebraska.com/author/bpollpeter/
 
"History is not what happened; history is what was written down."
The Expected One- Kathleen McGowan


-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org
[mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Julie Kline
Sent: Wednesday, July 18, 2012 9:25 PM
To: diabetes-talk at nfbnet.org
Subject: [Diabetes-talk] Accessibility questions, help needed


good evening,
i don't know if you guys remember, but a couple of weeks ago I had asked
the question here about Weight Watchers and whether or not their website
and online tools were accessible for someone using a screen reader. As a
follow up to that question, I am very upset to learn that most of site
I'd need to use is not at all accessible. it doesn't respond to screen
reader commands and you can't navigate the thing because it's all flash
and graphics. of course the sign up page reads beautifully. i brought
this problem to our local Weight Watchers people and asked if I could
have the material in another format like braille, but they will not give
me a straight answer for this and the only thing they've given me is a
pocket guide. do I have any recourse here? saying I feel cheated is
pretty mild; I'm very upset that I'm not getting the same opportunities
as other participants though I'm paying the same money, and while
everyone else has multiple options for doing tasks, I don't even have
one. if anyone can offer me somewhere to go for help with this, I'd
appreciate any suggestions. if I'm just plain SOL  
AND THERE IS no recourse here, then thanks for letting me vent. julie
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