[Diabetes-Talk] More On Dexcom Coverage.

[Eileen Scrivani]

I agreedd to not a thing. They told me they would look into it and I ask that they get back to me one way or the other with what Medicare has to say.

I clearly need to use the app and I refuse to lie or commit purgery to get a device that should be covered for me. And if I did lie about not using the app then the end result could not only be that I’d wind up owing Medicare a boat load of money back, but more importantly, there is a potential risk of losing my health insurance coverage. Something I will never put on the line. Dexcom should fight this battle for people if they want there device to sell.

Eileen

From: Tamera via Diabetes-Talk 
Sent: Monday, August 28, 2017 8:14 PM
To: 'Diabetes Talk for the Blind' 
Cc: Tamera 
Subject: Re: [Diabetes-Talk] More On Dexcom Coverage.

The last time I was sent sensors while awaiting the Medicare verdict... I was told it was in negotiations over a meter and strip being part of the deal. So, the info today supports that.
So, did you say you will only use receiver and no app under the Medicare agreement?
I am type 1, totally blind, live alone and have "NEVER" even attempted the receiver.
Tamera

-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Eileen Scrivani via Diabetes-Talk
Sent: Monday, August 28, 2017 5:03 PM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Cc: Eileen Scrivani <etscrivani at verizon.net>
Subject: Re: [Diabetes-Talk] More On Dexcom Coverage.

That’s interesting. When I spoke with them last week, I was told I’d be sent a box with 4 of the inserts that I believe are the CGM, a transmitter that connects to the monitors, and 1 receiver. They did not say a thing about test strips or glucose monitor. Are you 100% certain that the testing portion is a get it like it or not situation?

This sucks!

Eileen

From: Tamera via Diabetes-Talk 
Sent: Monday, August 28, 2017 6:18 PM
To: 'Diabetes Talk for the Blind' 
Cc: Tamera 
Subject: Re: [Diabetes-Talk] More On Dexcom Coverage.

I just got off the phone with Dexcom, and here is more...
You do have to state you are not using an App, in fact she said if Medicare checks and you are, they will not cover your supplies. In fact you are making a legal statement you will not use an app with the Dexcom. 
Secondly, we get a meter and strips with each month supply of sensors. not accessible. So, I would guess Medicare will no longer cover my Prodigy strips either and monthly send me BS I will not use.
Wow, where is the justice in this.
Tamera

-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Eileen Scrivani via Diabetes-Talk
Sent: Friday, August 25, 2017 6:17 AM
To: NFB Diabetes Talk <diabetes-talk at nfbnet.org>
Cc: Eileen Scrivani <etscrivani at verizon.net>
Subject: [Diabetes-Talk] More On Dexcom Coverage.

Hi All,

Thought I’d just let you know what nonsense I’ve gotten from Dexcom. 

A few days ago I told you a rep from the company called me back saying that Medicare forces sighted insureed to use the Dexcom receiver and not the phone app and that a blind person who would need the phone app would be able to use it and be covered. Well, yesterday, I got another call from a different Dexcom rep ready to start the paperwork and initial phases for applying to insurance to find out what my coverage would be. As the form was being read off to me, the rep read off the Medicare statement that Medicared insured persons are not allowed to use the phone app, so I stopped the guy and explained my situation and what I was told only a day or two prior.

I then got put on hold while he went off to confer with a supervisor. And guess what? – It appears that people who are blind and covered by Medicare may or may not be covered. Dexcom cannot give a definitive answer to my questions. They are looking into it and I asked they get back to me no matter what the outcome.

Truly very frustrating that they don’t know.

More to follow!

Eileen


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