[Diabetes-Talk] Just talked with Animas.

[Eileen Scrivani]

Hi Jamie, 

Medtronics for years has been the leading insulin pump on the market. I have a Medtronics pump and have been happy with it and support from the company when I’ve run into issues has been good. However, when it comes to listening to input they stink, but that’s not any different from any of the other insulin pump manufacturers. Some years back I had my family members and friends write to Medtronics asking them about an accesssible pump and when they might consider developing one. No one who wrote, including myself, got a response.

Eileen


From: Jamie Gurganus via Diabetes-Talk 
Sent: Monday, October 16, 2017 3:18 PM
To: 'Diabetes Talk for the Blind' 
Cc: Jamie Gurganus 
Subject: Re: [Diabetes-Talk] Just talked with Animas.

Does anyone know why this is happening?  Does Medtronic really have the
monopoly on insulin pumps?  If this is the case, then we need to figure out
who to talk to at Medtronic and insist that they make the pump more
accessible to the blind.  

Jamie


-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
Veronica Elsea via Diabetes-Talk
Sent: Monday, October 16, 2017 1:51 PM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: Veronica Elsea <veronica at laurelcreekmusic.com>
Subject: [Diabetes-Talk] Just talked with Animas.

Hi everyone.
Just thought I'd let you know that according to the person I spoke with on
the phone, all warranties will be honored until September 30 of 2019. So
those of us who just got our pumps won't have the full 4 years, but we'll
have two. When I explained that the letter was unclear, he sent a note up to
get a clarification put up on the web site. 
So if this guy is correct, this would mean that Jamie and I would have two
years for some miracle to occur and a more accessible pump to appear. But I
guess everyone will hear from Medtronic when the warranty is about to
expire.
The thing that concerns me is that all of the remaining pumps require one to
look at the screen just to unlock the pump. 
Joyce, didn't you briefly try the 630G? Of course, anyone with a warranty
about to expire, oh man! We've sure got some work to do here.
Veronica


"Guide Dogs, First Hand", Veronica Elsea's classic album is now available on
iTunes, along with other music from her and from the Guide Dog Glee Club. 
To learn more, visit:
http://www.laurelcreekmusic.com
                Veronica Elsea, Owner
Laurel Creek Music Designs
Santa Cruz, California
Phone: 831-429-6407




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