[Diabetes-Talk] Problem with Seeing AI app reading pump.

[Jamie Gurganus]

Thanks Gary!   Since I know that you haven't had any issues with it, I feel much more comfortable updating my phone! When I updated to IOS 10, I thought I had ruined my ability to use the Dexcom app. It took forever to load the app and then I received messages from Dexcom for a week stating that they had not tested this version with Dexcom every time I opened it. So, I have been quite nervous to update to any future version since then.

    Jamie 

Sent from my iPhone

> On Oct 24, 2017, at 2:54 PM, gary-melconian <gmelconian619 at gmail.com> wrote:
> 
> The dexcom app is working fine on my I pad  and its on 11.0.3.  its also
> making the  descom clarity report  app, on  my ipad more accessible to use
> then before. You can  run report on the dexcom clarity app and it will give
> you all the  info you require from 48 hour all the  way up to 90 days. It
> gives you all the information in the graph and  then voice over will read
> that  graph. I don’t know how its doing it but its more accessible to us
> ththen before . I am using this and I can export my report into an pdf email
> that I can email now offf to my endo instead of giving him acces to the
> dexcom app . I have a feeling they have done this for hipa and privacy
> concerns that apple has made them comply by.  
> 
> -----Original Message-----
> From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
> Jamie Gurganus via Diabetes-Talk
> Sent: Tuesday, October 24, 2017 12:09 PM
> To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
> Cc: Jamie Gurganus <jamielgurganus at gmail.com>
> Subject: Re: [Diabetes-Talk] Problem with Seeing AI app reading pump.
> 
> Speaking of Dexcom and compatible devices, I have been afraid to install IOS
> 11 on my phone for fear of it doing something to the Dexcom app.   
> 
>                Jamie
> 
> 
> -----Original Message-----
> From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
> Veronica Elsea via Diabetes-Talk
> Sent: Tuesday, October 24, 2017 1:30 PM
> To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
> Cc: Veronica Elsea <veronica at laurelcreekmusic.com>
> Subject: [Diabetes-Talk] Problem with Seeing AI app reading pump.
> 
> Hi everyone.
> I was wondering if anyone else was having this problem before I reported
> anything. Ever since the most recent app update, I just can't get the Seeing
> AI app to read the amount left in my cartridge. It will read the rest of the
> screen although it says things like, basal 4 stroke. But it just won't read
> the number I'm usually going there to get. Nothing else has changed and
> under the exact same conditions, my KNFB reader will give me the number.
> I've just really come to like the fact that I don't have to take a picture
> and all of that to hear my number. But I sure am puzzled.
> I'd be curious what the rest of you are experiencing. I am using an iPhone 7
> and am still using iOS 10.3 in case that matters.
> I also noticed this morning that Dexcom does not yet list the iPhone 8 under
> compatible devices. Hmmmm.
> Thanks a bunch.
> Veronica
> 
> 
> "Guide Dogs, First Hand", Veronica Elsea's classic album is now available on
> iTunes, along with other music from her and from the Guide Dog Glee Club. 
> To learn more, visit:
> http://www.laurelcreekmusic.com
>                 Veronica Elsea, Owner
> Laurel Creek Music Designs
> Santa Cruz, California
> Phone: 831-429-6407
> 
> 
> 
> 
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