[Diabetes-Talk] Problem with Seeing AI app reading pump.

[Veronica Elsea]

Jamie and all, I always try to read it from the home screen. It's just weird
since it used to be so easy and reliable. I know that sometimes my hubby
said there is quite a glare coming from the pump. So I tried turning off the
"manage lighting" feature. I got all excited because it read it once but
then, bam! So I'll keep playing with it and see what I can figure out or if
I report something. It's just so strange.
Veronica


"Guide Dogs, First Hand", Veronica Elsea's classic album is now available on
iTunes, along with other music from her and from the Guide Dog Glee Club. 
To learn more, visit:
http://www.laurelcreekmusic.com
                Veronica Elsea, Owner
Laurel Creek Music Designs
Santa Cruz, California
Phone: 831-429-6407


-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
Jamie Gurganus via Diabetes-Talk
Sent: Wednesday, October 25, 2017 7:56 AM
To: 'Diabetes Talk for the Blind'
Cc: Jamie Gurganus
Subject: Re: [Diabetes-Talk] Problem with Seeing AI app reading pump.

OK, now I can't get it to read the remaining units, and I've  tried
different screens, letting it time out, etc.   I give up!

				Jamie


-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
Veronica Elsea via Diabetes-Talk
Sent: Tuesday, October 24, 2017 10:34 PM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: Veronica Elsea <veronica at laurelcreekmusic.com>
Subject: Re: [Diabetes-Talk] Problem with Seeing AI app reading pump.

Maybe I'll try upgrading my phone before I complain to Seeing AI. But it was
really quite obvious.
Thanks.
Veronica


"Guide Dogs, First Hand", Veronica Elsea's classic album is now available on
iTunes, along with other music from her and from the Guide Dog Glee Club. 
To learn more, visit:
http://www.laurelcreekmusic.com
                Veronica Elsea, Owner
Laurel Creek Music Designs
Santa Cruz, California
Phone: 831-429-6407


-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
Bridgit Kuenning-Pollpeter via Diabetes-Talk
Sent: Tuesday, October 24, 2017 1:13 PM
To: 'Diabetes Talk for the Blind'
Cc: Bridgit Kuenning-Pollpeter
Subject: Re: [Diabetes-Talk] Problem with Seeing AI app reading pump.

No problems with Seeing AI personally. I have an iPhone 7 and am running IOS
11. Just tried it on my pump and it read it fine.

Bridgit

-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
Veronica Elsea via Diabetes-Talk
Sent: Tuesday, October 24, 2017 1:30 PM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: Veronica Elsea <veronica at laurelcreekmusic.com>
Subject: [Diabetes-Talk] Problem with Seeing AI app reading pump.

Hi everyone.
I was wondering if anyone else was having this problem before I reported
anything. Ever since the most recent app update, I just can't get the Seeing
AI app to read the amount left in my cartridge. It will read the rest of the
screen although it says things like, basal 4 stroke. But it just won't read
the number I'm usually going there to get. Nothing else has changed and
under the exact same conditions, my KNFB reader will give me the number.
I've just really come to like the fact that I don't have to take a picture
and all of that to hear my number. But I sure am puzzled.
I'd be curious what the rest of you are experiencing. I am using an iPhone 7
and am still using iOS 10.3 in case that matters.
I also noticed this morning that Dexcom does not yet list the iPhone 8 under
compatible devices. Hmmmm.
Thanks a bunch.
Veronica


"Guide Dogs, First Hand", Veronica Elsea's classic album is now available on
iTunes, along with other music from her and from the Guide Dog Glee Club. 
To learn more, visit:
http://www.laurelcreekmusic.com
                Veronica Elsea, Owner
Laurel Creek Music Designs
Santa Cruz, California
Phone: 831-429-6407




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