[Diabetes-Talk] Dexcom problem

[Tamera]

With Dexcom, its usually the  5 or now 6 and your info should be in the
system.
They do at times  want a serial number off the packaging, and may send a
container to  send the transmitter and or sensor back to them for  research
or what.
Being I am totally blind and live alone, I have not had any issues  be
unable to offer a lot # or what from box.. but I do try and keep  boxes
until I toss the sensor used from it or transmitter.


-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Bridgit
Kuenning-Pollpeter via Diabetes-Talk
Sent: Sunday, December 23, 2018 12:11 PM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: Bridgit Kuenning-Pollpeter <bkpollpeter at gmail.com>
Subject: Re: [Diabetes-Talk] Dexcom problem

But I think the sensor has a specific package number you need. I don't mean
the phone number.

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Tamera
via Diabetes-Talk
Sent: Sunday, December 23, 2018 1:10 PM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: Tamera <fidano at comcast.net>
Subject: Re: [Diabetes-Talk] Dexcom problem

The number is also on the Dexcom App under I think help or support. 


-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Bridgit
Kuenning-Pollpeter via Diabetes-Talk
Sent: Sunday, December 23, 2018 9:55 AM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: Bridgit Kuenning-Pollpeter <bkpollpeter at gmail.com>
Subject: Re: [Diabetes-Talk] Dexcom problem

On the sensor package, there's a number, if you get that number, you can
contact Dexcom, and they will send a replacement sensor.

Bridgit

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Doula
Jarboe via Diabetes-Talk
Sent: Saturday, December 22, 2018 10:29 PM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Cc: Doula Jarboe <doula.jarboe at gmail.com>
Subject: Re: [Diabetes-Talk] Dexcom problem

 Hmm, so maybe keeping my phone closer to the shower will help with this
issue. So, I've killed a couple sensors. I had the training on Thursday.
Today, after my shower, the adhesive started not working so well. And, not
thinking about where my little dog likes to snuggle most, I put the
transmitter in not the best place. So the sensor got pulled out enough that
it stopped working. I went to change it, and forgot the whole procedure for
getting the injecter part off. So now, I'm down two sensors, I'm guessing
they're probably used to people screwing up at fch. I got a sensor working
again, and I think I've got it in a better location. I've also anchored it
with my own medical tape. So, hopefully, living and learning will help me
with going forward.

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