[Diabetes-Talk] Dexcom. This is just weird!

[Jamie Gurganus]

Veronica,


I sure hope they follow through with their intentions. I am going through a similar issue with Dexcom and my new insurance, Humana. I am also doing a review for how my insulin is paid for, since Humana is filing it through part B since it is being infused by a pump. Therefore, instead of costing me $131, it was going to cost me almost $500. I told them that that was a ridiculous price that I have never had to pay ever in the past and could they please figure something out. They have sent a request for some kind of special authorization from my doctor and will put it through their clinical review to determine the end result.

As for Dexcom, I have yet been told that my order that I started processing on March 4 is able to be shipped yet. My last transmitter is about ready to expire, and I have nothing to use after it is dead. It is not Dexcom‘s fault though, it is all of the Medicare hoops that I have to go through. As of March 26, Dexcom said that they finally have all of the needed documents on file from my doctor. However, they now have to submit a request for A request for approval which my doctor signs, faxes it to Humana who then approves it and then let Dexcom know that they can ship my order. I can’t be upset with Dexcom, since they are just following the Medicare and Humana guidelines. I sure hope I don’t have to go through all of this when I need my next order. I do understand that I have to notify them when my transmitter gives me it’s three week warning, so they can send a warranty request to my Doctor Who then Hass to complete a form that goes back to Dexcom and then to Humana for approval. Isn’t that the craziest thing you have ever heard? Anyway, I guess I can’t complain, since I do have insurance.

I just don’t understand how they can charge so much for insulin. It is a life – saving necessity, so how can they expect someone to pay so much for a vial of it? What do people who don’t have insurance do?

    Jamie

Sent from my iPhone

> On Apr 2, 2019, at 3:32 PM, Veronica Elsea via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> Hi everyone. 
> Okay, this is getting stranger by the day. Talk about the right hand not
> knowing what the left hand is doing! Wow!
> I just received a call saying that I was scheduled to receive complimentary
> supplies until they straightened out the Medicare process. They'd be sending
> me supplies at the end of the week. Ummm, don't tell me I'll get a third
> receiver! I kept trying to point out that someone had gone through the
> Medicare bit with me and told me that I'd be contacted to order my next
> batch of supplies. I just can't figure out if this group knows what the
> other group did. She said I may not receive email notification, but I did
> for my first so-called Medicare order. So, did all of my angles land me in
> pay-off? I did say that they should have had a plan for those of us who were
> already on the G6 before Medicare changed our lives. She gave me her number
> to call next month when I need supplies. Okay, there's just only so much I'm
> going to fuss about here. After all, I did tell them that if I were running
> their company, I'd give me some free sensors for my agrivation. This is
> starting to get almost comical. 
> And the bottom line, I'm sure glad to have this. Stay tuned! Film at 6:00.
> Sensors at 11:00, or was that tomorrow at 5:00? <grin>
> Veronica
> 
> 
> "Guide Dogs, First Hand", Veronica Elsea's classic album is now available on
> iTunes, along with other music from her and from the Guide Dog Glee Club. 
> To learn more, visit:
> http://www.laurelcreekmusic.com
>                 Veronica Elsea, Owner
> Laurel Creek Music Designs
> Santa Cruz, California
> Phone: 831-429-6407
> 
> 
> 
> 
> _______________________________________________
> Diabetes-Talk mailing list
> Diabetes-Talk at nfbnet.org
> http://nfbnet.org/mailman/listinfo/diabetes-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for Diabetes-Talk:
> http://nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/jamielgurganus%40gmail.com