[Diabetes-Talk] query re Dexcom G5 and bluetooth on my iPhone

Bridgit Kuenning-Pollpeter bkpollpeter at gmail.com
Wed Aug 21 12:55:23 UTC 2019


The app does not show up in your IOS settings; it's for the receiver, which
if not turned on, shows up as not connected, because, obviously, its not.

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Paul
Magill via Diabetes-Talk
Sent: Wednesday, August 21, 2019 1:13 AM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Cc: Paul Magill <magills at bigpond.com>
Subject: [Diabetes-Talk] query re Dexcom G5 and bluetooth on my iPhone

 

Hi all,

 

About a week ago, I did my first transmitter change for my Dexcom G5, and
all went well.

 

Today, I went into Settings to check on Bluetooth for an unrelated device,
and noticed that there are now 2 bluetooth entries for Dexcom, one under the
other, and both say, "not connected", although the app is working fine!

 

Firstly, is it normal for there to be 2 entries, and should I do anything
about it?

 

Secondly, why do they say, "not connected", when the app is working
properly?

 

Thank you for any advice about this.

 

Warm regards,

Paul in Australia.

 

 

 

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