[Diabetes-Talk] G6 issue

Bridgit Kuenning-Pollpeter bkpollpeter at gmail.com
Wed Dec 4 20:44:13 UTC 2019


Do you mean an Amazon Echo? I do have one in my room; in fact, we have one in about every room of the house, ha, but I prefer my phone for my alarm. Plus, I often watch Netflix or Prime or Hulu or something in bed from my phone. Plus, since I have Dexcom, I have to have my phone close by, smile.

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of d m gina via Diabetes-Talk
Sent: Wednesday, December 4, 2019 2:28 PM
To: diabetes-talk at nfbnet.org
Cc: d m gina <dmgina at mysero.net>
Subject: Re: [Diabetes-Talk] G6 issue

I use the radio with amazon.

Original message:
> Do people not use their phones as alarm clocks? Ha-ha! I haven't had a 
> real clock in my room since buying my first iPhone 8 years ago, grin.

> -----Original Message-----
> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of d 
> m gina via Diabetes-Talk
> Sent: Wednesday, December 4, 2019 1:53 PM
> To: diabetes-talk at nfbnet.org
> Cc: d m gina <dmgina at mysero.net>
> Subject: Re: [Diabetes-Talk] G6 issue

> Now how cool is that.
> I will have to get used to having the phone in the bedroom again.
> I usually leave it out in the living room.

> Original message:
>> This really messed up your Dexcom. Mine only wouldn’t let me dismiss 
>> the alerts and alarms. My sensor still worked just fine. My son 
>> showed me a really neat new feature that is one of the new apps in 
>> the latest IOS update. It is the shortcut app. He connected it with 
>> my Dexcom, so I just have to say “Hey Siri. What is my blood sugar?”. 
>> I don’t have to roll over in bed or touch my phone to open the app 
>> while doing my step aerobics to check my blood sugar now.

>>     Jamie

>> Sent from my iPhone

>>> On Dec 3, 2019, at 9:22 PM, Veronica Elsea via Diabetes-Talk 
>>> <diabetes-talk at nfbnet.org> wrote:

>>> I too had one of those middle of the night high alarms that I 
>>> couldn't shut up. I finally just turned my high alarm off. Happy to 
>>> see that the app is back to normal now.
>>> But I sure don't understand their feeble excuses about servers though.
>>> First, I deal with my own server and umm, scuse me? It has a backup.
>>> It has backup power. The company that manages it for me has 
>>> redunredundancies all around the world. Microsoft and Google? Sorry, 
>>> but no excuse for a server to be down for 5 days. Mine completely 
>>> died once and it was back up in less than an hour.
>>> I told them on the phone that since I had just put this sensor in, 
>>> if I ended up taking it out because Dexcom was such a mess, they 
>>> were going to replace it. The guy on the other end of the line, nice 
>>> as he was, ummm, really? Really? He tried to tell me that in order 
>>> to take advantage of their latest features, I should uninstall the 
>>> app and then reinstall it. Hello? No other app on my phone behaves that way.
>>> Then why do they put out updates? I suggested that he consult his 
>>> manuals and supervisors on that one. Not to mention, had I followed 
>>> his directions, I wouldn't have been able to get back in. I also 
>>> pointed out that I happened to remember my sensor code but I bet 
>>> many people wouldn't. Or didn't save that itty bitty piece of paper. 
>>> I do hope their customer service training catches up to reality soon. Sheesh!
>>> But hey, at least I will go in and turn my high alarm back on now.
>>> Veronica


>>> "Guide Dogs, First Hand", Veronica Elsea's classic album is now 
>>> available on iTunes, along with other music from her and from the 
>>> Guide Dog Glee Club.
>>> To learn more, visit:
>>> http://www.laurelcreekmusic.com
>>>                Veronica Elsea, Owner Laurel Creek Music Designs 
>>> Santa Cruz, California
>>> Phone: 831-429-6407



>>> -----Original Message-----
>>> From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On
>>> Behalf Of Diane via Diabetes-Talk
>>> Sent: Tuesday, December 03, 2019 4:11 PM
>>> To: Diabetes Talk for the Blind
>>> Cc: dianefilipe at comcast.net
>>> Subject: Re: [Diabetes-Talk] G6 issue

>>> I was on hold with them last night for 2 hours and 22 minutes before
>>> someone came on line to help me.
>>> Diane

>>> Sent from my iPhone

>>>> On Dec 3, 2019, at 12:06 PM, Jude DaShiell via Diabetes-Talk
>>>> <diabetes-talk at nfbnet.org> wrote:

>>>> From what I've read on facebook the dexcom follow service has been
>>>> down since Friday, November 29, 2019.  I have no clue as to why and
>>>> it has got lots of parents angry.

>>>>>> On Tue, 3 Dec 2019, Jamie Gurganus via Diabetes-Talk wrote:

>>>>> Date: Tue, 3 Dec 2019 11:45:59
>>>>> From: Jamie Gurganus via Diabetes-Talk <diabetes-talk at nfbnet.org>
>>>>> To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
>>>>> Cc: jamielgurganus at gmail.com
>>>>> Subject: [Diabetes-Talk] G6 issue

>>>>> Hi all!  As you may know, whenever there is an IOS update, Dexcom
>>>>> gives us that wonderful warning message for what seems like ages.
>>>>> Since the latest update, I am getting a different warning that
>>>>> states:  Dexcom Share/follow services are not fully functional.



>>>>> After clicking on "Continue to app", I can get my blood sugar
>>>>> value, but I can't dismiss any alerts.  When this occurred in the
>>>>> past, I would just close out the app, open it back up and the problem 
>>>>> would be resolved.  Not
>>>>> this time.   So, you all know what happens when you don't OK the urgent low
>>>>> alarm.  I was not a happy camper at 3 AM when I could not silence
>>>>> that blasting alarm.



>>>>> I could not find anything on Dexcom's web site about this, and I
>>>>> haven't called tech support yet.  I always fear that I will be
>>>>> turned in to the Medicare police for using my phone as my receiver.
>>>>> Anyway, I was just wondering if anyone else is experiencing this.




>>>>> Jamie



>>>>> _______________________________________________
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>>>>> Diabetes-Talk:
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>>>>> %40panix.com


>>>> --


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> --
> --Dar
> skype: dmgina23
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> every saint has a past
> every sinner has a future
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-- 
--Dar
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  FB: dmgina
www.twitter.com/dmgina
every saint has a past
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