[Diabetes-Talk] G6 issue

Wed Dec 4 21:38:18 UTC 2019

I just canceled my DexCom G6 because of too many false readings.  Can't have that.

Michael

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of d m gina via Diabetes-Talk
Sent: Wednesday, December 4, 2019 2:52 PM
To: diabetes-talk at nfbnet.org
Cc: d m gina <dmgina at mysero.net>
Subject: Re: [Diabetes-Talk] G6 issue

Yes I am waiting for dex com to call me.
I got a message that said they would call after Thanksgiving, so waiting for that.
I can't wait to get started.

Original message:
> Do you mean an Amazon Echo? I do have one in my room; in fact, we have 
> one in about every room of the house, ha, but I prefer my phone for my 
> alarm. Plus, I often watch Netflix or Prime or Hulu or something in 
> bed from my phone. Plus, since I have Dexcom, I have to have my phone 
> close by, smile.

> -----Original Message-----
> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of d 
> m gina via Diabetes-Talk
> Sent: Wednesday, December 4, 2019 2:28 PM
> To: diabetes-talk at nfbnet.org
> Cc: d m gina <dmgina at mysero.net>
> Subject: Re: [Diabetes-Talk] G6 issue

> I use the radio with amazon.

> Original message:
>> Do people not use their phones as alarm clocks? Ha-ha! I haven't had 
>> a real clock in my room since buying my first iPhone 8 years ago, grin.

>> -----Original Message-----
>> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of d 
>> m gina via Diabetes-Talk
>> Sent: Wednesday, December 4, 2019 1:53 PM
>> To: diabetes-talk at nfbnet.org
>> Cc: d m gina <dmgina at mysero.net>
>> Subject: Re: [Diabetes-Talk] G6 issue

>> Now how cool is that.
>> I will have to get used to having the phone in the bedroom again.
>> I usually leave it out in the living room.

>> Original message:
>>> This really messed up your Dexcom. Mine only wouldn’t let me dismiss 
>>> the alerts and alarms. My sensor still worked just fine. My son 
>>> showed me a really neat new feature that is one of the new apps in 
>>> the latest IOS update. It is the shortcut app. He connected it with 
>>> my Dexcom, so I just have to say “Hey Siri. What is my blood sugar?”.
>>> I don’t have to roll over in bed or touch my phone to open the app 
>>> while doing my step aerobics to check my blood sugar now.

>>>     Jamie

>>> Sent from my iPhone

>>>> On Dec 3, 2019, at 9:22 PM, Veronica Elsea via Diabetes-Talk 
>>>> <diabetes-talk at nfbnet.org> wrote:

>>>> I too had one of those middle of the night high alarms that I 
>>>> couldn't shut up. I finally just turned my high alarm off. Happy to 
>>>> see that the app is back to normal now.
>>>> But I sure don't understand their feeble excuses about servers though.
>>>> First, I deal with my own server and umm, scuse me? It has a backup.
>>>> It has backup power. The company that manages it for me has 
>>>> redunredundancies all around the world. Microsoft and Google? 
>>>> Sorry, but no excuse for a server to be down for 5 days. Mine 
>>>> completely died once and it was back up in less than an hour.
>>>> I told them on the phone that since I had just put this sensor in, 
>>>> if I ended up taking it out because Dexcom was such a mess, they 
>>>> were going to replace it. The guy on the other end of the line, 
>>>> nice as he was, ummm, really? Really? He tried to tell me that in 
>>>> order to take advantage of their latest features, I should 
>>>> uninstall the app and then reinstall it. Hello? No other app on my phone behaves that way.
>>>> Then why do they put out updates? I suggested that he consult his 
>>>> manuals and supervisors on that one. Not to mention, had I followed 
>>>> his directions, I wouldn't have been able to get back in. I also 
>>>> pointed out that I happened to remember my sensor code but I bet 
>>>> many people wouldn't. Or didn't save that itty bitty piece of paper.
>>>> I do hope their customer service training catches up to reality soon. Sheesh!
>>>> But hey, at least I will go in and turn my high alarm back on now.
>>>> Veronica

>>>> "Guide Dogs, First Hand", Veronica Elsea's classic album is now 
>>>> available on iTunes, along with other music from her and from the 
>>>> Guide Dog Glee Club.
>>>> To learn more, visit:
>>>> http://www.laurelcreekmusic.com
>>>>                Veronica Elsea, Owner Laurel Creek Music Designs 
>>>> Santa Cruz, California
>>>> Phone: 831-429-6407

>>>> -----Original Message-----
>>>> From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On 
>>>> Behalf Of Diane via Diabetes-Talk
>>>> Sent: Tuesday, December 03, 2019 4:11 PM
>>>> To: Diabetes Talk for the Blind
>>>> Cc: dianefilipe at comcast.net
>>>> Subject: Re: [Diabetes-Talk] G6 issue

>>>> I was on hold with them last night for 2 hours and 22 minutes 
>>>> before someone came on line to help me.
>>>> Diane

>>>> Sent from my iPhone

>>>>> On Dec 3, 2019, at 12:06 PM, Jude DaShiell via Diabetes-Talk 
>>>>> <diabetes-talk at nfbnet.org> wrote:

>>>>> From what I've read on facebook the dexcom follow service has 
>>>>> been down since Friday, November 29, 2019.  I have no clue as to 
>>>>> why and it has got lots of parents angry.

>>>>>>> On Tue, 3 Dec 2019, Jamie Gurganus via Diabetes-Talk wrote:

>>>>>> Date: Tue, 3 Dec 2019 11:45:59
>>>>>> From: Jamie Gurganus via Diabetes-Talk <diabetes-talk at nfbnet.org>
>>>>>> To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
>>>>>> Cc: jamielgurganus at gmail.com
>>>>>> Subject: [Diabetes-Talk] G6 issue

>>>>>> Hi all!  As you may know, whenever there is an IOS update, Dexcom 
>>>>>> gives us that wonderful warning message for what seems like ages.
>>>>>> Since the latest update, I am getting a different warning that
>>>>>> states:  Dexcom Share/follow services are not fully functional.

>>>>>> After clicking on "Continue to app", I can get my blood sugar 
>>>>>> value, but I can't dismiss any alerts.  When this occurred in the 
>>>>>> past, I would just close out the app, open it back up and the 
>>>>>> problem would be resolved.  Not
>>>>>> this time.   So, you all know what happens when you don't OK the urgent low
>>>>>> alarm.  I was not a happy camper at 3 AM when I could not silence 
>>>>>> that blasting alarm.

>>>>>> I could not find anything on Dexcom's web site about this, and I 
>>>>>> haven't called tech support yet.  I always fear that I will be 
>>>>>> turned in to the Medicare police for using my phone as my receiver.
>>>>>> Anyway, I was just wondering if anyone else is experiencing this.

>>>>>> Jamie

>>>>>> _______________________________________________
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>>>>>> el
>>>>>> %40panix.com

>>>>> --

>>>>> _______________________________________________
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>>>>> li
>>>>> pe%40comcast.net

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>>> sero.net

>> --
>> --Dar
>> skype: dmgina23
>>   FB: dmgina
>> www.twitter.com/dmgina
>> every saint has a past
>> every sinner has a future
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>> ysero.net

> --
> --Dar
> skype: dmgina23
>   FB: dmgina
> www.twitter.com/dmgina
> every saint has a past
> every sinner has a future
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--
--Dar
skype: dmgina23
  FB: dmgina
www.twitter.com/dmgina
every saint has a past
every sinner has a future
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