[Diabetes-Talk] Accu Chek Guide.

Sat Jan 12 23:07:34 UTC 2019

The NFB needs to do that with a lot of products. It's not happening on any
level.

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Jude
DaShiell via Diabetes-Talk
Sent: Saturday, January 12, 2019 3:51 PM
To: Eileen Scrivani via Diabetes-Talk <diabetes-talk at nfbnet.org>
Cc: Jude DaShiell <jdashiel at panix.com>
Subject: Re: [Diabetes-Talk] Accu Chek Guide.

This meter needs to be acquired by the NFB technical lab and have one of
their lab workers set one of these meters up with an iphone or a range of
iphones to find out what kinds of phone and what versions of ios won't work
and then provide us a real accessibility review. I could get one of those
meters myself and try it with sighted assistance and write a review for this
list, but I think it would be better if something like this were done on an
official capacity. On Sat, 12 Jan 2019, Eileen Scrivani via Diabetes-Talk
wrote:

> Date: Sat, 12 Jan 2019 11:17:15
> From: Eileen Scrivani via Diabetes-Talk <diabetes-talk at nfbnet.org>
> To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
> Cc: Eileen Scrivani <etscrivani at verizon.net>
> Subject: Re: [Diabetes-Talk] Accu Chek Guide.
>
> Hi All,
>
> Just an update. I called Accu Chek customer service yesterday to ask about
the Guide glucose meter. It seems that in setting up the meter sighted
assistance is a requirement. During set up there is a code that would need
to be entered on your smart phone for pairing it through blue tooth. The
code displays on the meter and needs to be entered on the smart phone. Then
there is also the date and time that needs to be manually entered. If setup
was a one time item I suppose this would not be too difficult to get done,
but there seem to be other instances when items may need to be reset.
>
> Apparently, there are 2 apps that work with Accu Chek meters/devices. One
is called ?Accu Chek Connect? which is specifically for Accu Chek brand
products only. The second app is called Sugar which is some kind of generic
app that if I understood the rep correctly works with a variety of meters.
So depending on what app is being used accessibility may vary or be
non-existent. It was the Connect app I downloaded to my phone the other day
and at first glance seemed to work well, but that was without a meter being
paired to my phone.
>
> He also told me that while the meter sincs with the smart device, if the
blue tooth connection is lost or dropped then the date and time would need
to be re-entered. He could not wrap his head around the fact that there was
a talking option so I tried explaining that it is a function of the smart
phone, not their meters. I still have questions about how well it would work
with a smart phone just because in dealing with people who are inexperienced
in issues of blindness the facts get blurred and confused because the
sightlings get hung up on how we do work-arounds to getting tasks done
<LOL>.
>
> That?s it for now.
>
> Eileen
>
>
>
>
> From: Bridgit Kuenning-Pollpeter via Diabetes-Talk
> Sent: Friday, January 11, 2019 2:32 PM
> To: 'Diabetes Talk for the Blind'
> Cc: Bridgit Kuenning-Pollpeter
> Subject: Re: [Diabetes-Talk] Accu Chek Guide.
>
> Eileen,
>
> Yes, please let us know what you find out.
>
> Bridgit
>
> -----Original Message-----
> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of 
> Eileen Scrivani via Diabetes-Talk
> Sent: Friday, January 11, 2019 12:58 PM
> To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
> Cc: Eileen Scrivani <etscrivani at verizon.net>
> Subject: Re: [Diabetes-Talk] Accu Chek Guide.
>
> Hi Bridgett,
>
> I?m in the same boat as you. I live alone and even though there is family
that I can ask to come over, I hate having to take that course of action.
>
> If there is anyway I can do things on my own its always the preferred, and
faster way around things. Just remember I based my comments about the
glucose meter on the video from YouTube. it might be that the app would
allow us to do a setup and adjust date & times, but without having both the
meter & app to try out together with VoiceOver or whatever screen reader you
would use, there is no way of knowing with certainty. If I can locate a
customer service number for Roache I will try calling to ask more questions
about it.
>
> Eileen
> From: Bridgit Kuenning-Pollpeter via Diabetes-Talk
> Sent: Friday, January 11, 2019 1:09 PM
> To: 'Diabetes Talk for the Blind'
> Cc: Bridgit Kuenning-Pollpeter
> Subject: Re: [Diabetes-Talk] Accu Chek Guide.
>
> Eileen,
>
> Good to know. Thanks for sharing what you found. This is not a criticism,
but some of us don't want to have, or can't have, sighted assistance for
things, so, it's good to know what can and cannot be done completely
nonvisually. Both my husband and I are blind and don't see sighted people
like family who can help with daily stuff like this on a regular basis. So
for me, choosing a meter that requires some sighted assistance is probably
not the way to go. But it does seem like a potential option, which is good.
>
> Bridgit
>
> -----Original Message-----
> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of 
> Eileen Scrivani via Diabetes-Talk
> Sent: Friday, January 11, 2019 10:09 AM
> To: NFB Diabetes Talk <diabetes-talk at nfbnet.org>
> Cc: Eileen Scrivani <etscrivani at verizon.net>
> Subject: [Diabetes-Talk] Accu Chek Guide.
>
> Hi All,
>
> I looked up the Accu Chek Guide this morning and I am questioning if
someone with no vision would be able to use the meter. The item that is
making me question its usability is when asked for date & time in the setup.
I was watching a YouTube video and it showed the meter?s set up. However the
set up was not done with a blue tooth connection to a smart device. Its just
one of those small little details that could hang up the whole usability of
the meter by a person who is blind and who does not have sighted assistance
to help out. If it?s a matter of setting date once and then the meter would
retain the date & time values and account for day light savings changes that
could be worked around, but would become more of a issue if the date & time
values needed to be manually re-entered say with each battery change &/or
day light savings. The other question is also if these settings would be
adjustable through an app.
>
> I also looked in the app store and the only app I could locate for Accu
Chek was ?Accu Chek Connect?. I?m not sure if this is the same app that will
work with the Guide meter. I did download the Connect app to my IPhone and
the first 2 or so screens did seem to read, but without having a meter to
test it out thoroughly, its impossible for me to be 100% sure. If I can get
a free meter and sample test strips I?m willing to give it a try. I just
don?t want to have to purchase a large quantity of strips to findout it has
problems that can?t be worked around.
>
> Eileen
>
>
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