[Diabetes-Talk] Accu Chek Guide.

Sun Jan 13 15:54:21 UTC 2019

If the company hasn't had voiceover running on a phone and/or has no
clue what voiceover is, almost for sure they gave you misinformation.
If I get that meter and try it out and my results turn out to be better
and differ from your information, I'll update them and this list.

On Sat, 12 Jan 2019, Eileen Scrivani via Diabetes-Talk wrote:

> Date: Sat, 12 Jan 2019 23:21:45
> From: Eileen Scrivani via Diabetes-Talk <diabetes-talk at nfbnet.org>
> To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
> Cc: Eileen Scrivani <etscrivani at verizon.net>
> Subject: Re: [Diabetes-Talk] Accu Chek Guide.
>
> Unless, of course, the rep I spoke with just had it all wrong. Again without trying it out on a phone that is running VoiceOver its impossible to know for certain. I just don?t feel like spending the cash to play with something that in the end may not work at all for me.
>
> Eileen
>
>
> From: sandi via Diabetes-Talk
> Sent: Saturday, January 12, 2019 6:54 PM
> To: Diabetes Talk for the Blind
> Cc: sandi
> Subject: Re: [Diabetes-Talk] Accu Chek Guide.
>
> With most Bluetooth pairings on the iPhone, you put in the code once and from then on pairing is automatic. Sounds like they may be using very old Bluetooth for this? Or something.
>
> Sandi
>
>
> Sent from Mail for Windows 10
>
> From: Jude DaShiell via Diabetes-Talk
> Sent: Saturday, January 12, 2019 3:48 PM
> To: Eileen Scrivani via Diabetes-Talk
> Cc: Jude DaShiell
> Subject: Re: [Diabetes-Talk] Accu Chek Guide.
>
> If it's a conventional bluetooth pairing the code will come up on the
> phone but it's a little hard to read since Voiceover shows the code
> silently and you have to move a finger over the code to make the message
> read out.  That's normal for all of the older bluetooth devices that
> aren't nfc devices.  With the nfc devices if I have read correctly the
> two devices just pair without any need to enter a code.
>
> On Sat, 12 Jan 2019, Eileen Scrivani via Diabetes-Talk wrote:
>
> > Date: Sat, 12 Jan 2019 11:17:15
> > From: Eileen Scrivani via Diabetes-Talk <diabetes-talk at nfbnet.org>
> > To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
> > Cc: Eileen Scrivani <etscrivani at verizon.net>
> > Subject: Re: [Diabetes-Talk] Accu Chek Guide.
> >
> > Hi All,
> >
> > Just an update. I called Accu Chek customer service yesterday to ask about the Guide glucose meter. It seems that in setting up the meter sighted assistance is a requirement. During set up there is a code that would need to be entered on your smart phone for pairing it through blue tooth. The code displays on the meter and needs to be entered on the smart phone. Then there is also the date and time that needs to be manually entered. If setup was a one time item I suppose this would not be too difficult to get done, but there seem to be other instances when items may need to be reset.
> >
> > Apparently, there are 2 apps that work with Accu Chek meters/devices. One is called ?Accu Chek Connect? which is specifically for Accu Chek brand products only. The second app is called Sugar which is some kind of generic app that if I understood the rep correctly works with a variety of meters. So depending on what app is being used accessibility may vary or be non-existent. It was the Connect app I downloaded to my phone the other day and at first glance seemed to work well, but that was without a meter being paired to my phone.
> >
> > He also told me that while the meter sincs with the smart device, if the blue tooth connection is lost or dropped then the date and time would need to be re-entered. He could not wrap his head around the fact that there was a talking option so I tried explaining that it is a function of the smart phone, not their meters. I still have questions about how well it would work with a smart phone just because in dealing with people who are inexperienced in issues of blindness the facts get blurred and confused because the sightlings get hung up on how we do work-arounds to getting tasks done <LOL>.
> >
> > That?s it for now.
> >
> > Eileen
> >
> >
> >
> >
> > From: Bridgit Kuenning-Pollpeter via Diabetes-Talk
> > Sent: Friday, January 11, 2019 2:32 PM
> > To: 'Diabetes Talk for the Blind'
> > Cc: Bridgit Kuenning-Pollpeter
> > Subject: Re: [Diabetes-Talk] Accu Chek Guide.
> >
> > Eileen,
> >
> > Yes, please let us know what you find out.
> >
> > Bridgit
> >
> > -----Original Message-----
> > From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Eileen Scrivani via Diabetes-Talk
> > Sent: Friday, January 11, 2019 12:58 PM
> > To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
> > Cc: Eileen Scrivani <etscrivani at verizon.net>
> > Subject: Re: [Diabetes-Talk] Accu Chek Guide.
> >
> > Hi Bridgett,
> >
> > I?m in the same boat as you. I live alone and even though there is family that I can ask to come over, I hate having to take that course of action.
> >
> > If there is anyway I can do things on my own its always the preferred, and faster way around things. Just remember I based my comments about the glucose meter on the video from YouTube. it might be that the app would allow us to do a setup and adjust date & times, but without having both the meter & app to try out together with VoiceOver or whatever screen reader you would use, there is no way of knowing with certainty. If I can locate a customer service number for Roache I will try calling to ask more questions about it.
> >
> > Eileen
> > From: Bridgit Kuenning-Pollpeter via Diabetes-Talk
> > Sent: Friday, January 11, 2019 1:09 PM
> > To: 'Diabetes Talk for the Blind'
> > Cc: Bridgit Kuenning-Pollpeter
> > Subject: Re: [Diabetes-Talk] Accu Chek Guide.
> >
> > Eileen,
> >
> > Good to know. Thanks for sharing what you found. This is not a criticism, but some of us don't want to have, or can't have, sighted assistance for things, so, it's good to know what can and cannot be done completely nonvisually. Both my husband and I are blind and don't see sighted people like family who can help with daily stuff like this on a regular basis. So for me, choosing a meter that requires some sighted assistance is probably not the way to go. But it does seem like a potential option, which is good.
> >
> > Bridgit
> >
> > -----Original Message-----
> > From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Eileen Scrivani via Diabetes-Talk
> > Sent: Friday, January 11, 2019 10:09 AM
> > To: NFB Diabetes Talk <diabetes-talk at nfbnet.org>
> > Cc: Eileen Scrivani <etscrivani at verizon.net>
> > Subject: [Diabetes-Talk] Accu Chek Guide.
> >
> > Hi All,
> >
> > I looked up the Accu Chek Guide this morning and I am questioning if someone with no vision would be able to use the meter. The item that is making me question its usability is when asked for date & time in the setup. I was watching a YouTube video and it showed the meter?s set up. However the set up was not done with a blue tooth connection to a smart device. Its just one of those small little details that could hang up the whole usability of the meter by a person who is blind and who does not have sighted assistance to help out. If it?s a matter of setting date once and then the meter would retain the date & time values and account for day light savings changes that could be worked around, but would become more of a issue if the date & time values needed to be manually re-entered say with each battery change &/or day light savings. The other question is also if these settings would be adjustable through an app.
> >
> > I also looked in the app store and the only app I could locate for Accu Chek was ?Accu Chek Connect?. I?m not sure if this is the same app that will work with the Guide meter. I did download the Connect app to my IPhone and the first 2 or so screens did seem to read, but without having a meter to test it out thoroughly, its impossible for me to be 100% sure. If I can get a free meter and sample test strips I?m willing to give it a try. I just don?t want to have to purchase a large quantity of strips to findout it has problems that can?t be worked around.
> >
> > Eileen
> >
> >
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