[Diabetes-Talk] Dexcom compatibility

[ncbootman at gmail.com]

I'm glad to hear that updates do come in a timely way.

Greg

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Bridgit Kuenning-Pollpeter via Diabetes-Talk
Sent: Monday, June 22, 2020 12:35 PM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: Bridgit Kuenning-Pollpeter <bkpollpeter at gmail.com>
Subject: Re: [Diabetes-Talk] Dexcom compatibility

This morning though, I had a message when opening Dexcom about updates, and it asked if I wanted to do the setting updates or wait. I chose later for now, not sure what the updates would be like. I've never had a problem with Dexcom either after an IOS update, however, I've never seen a message about setting updates. I did the latest IOS update a few days ago, but it was just today that Dexcom gave me this message. I'm a little nervous to attempt the setting update, whatever it is.

Bridgit

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Jamie Gurganus via Diabetes-Talk
Sent: Monday, June 22, 2020 10:46 AM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Cc: Jamie Gurganus <jamielgurganus at gmail.com>
Subject: Re: [Diabetes-Talk] Dexcom compatibility

Greg,

I I am running 13.5 on my new iPhone SE, and my Dexcom works just fine. As with any version updates, I sometimes get messages from Dexcom that says they are currently testing the latest version and to continue to the app. Once continuing to the app, I sometimes have to open and close it several times before it works. It always does though.

    Jamie 

Sent from my iPhone

> On Jun 22, 2020, at 10:30 AM, ncbootman--- via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> Debbie,
> 
> I am to start with Dexcom as soon as it is shipped to me. Of course 
> I'm running 13.5.1 IOS because it is the latest update that gets 
> pushed automatically. So, what is Dexcom proposing we are to do? Yes.
> They definitely should be able to write code that is compatible with 
> changing versions or stay caught up!
> 
> Greg
> 
> -----Original Message-----
> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of 
> Debbie Wunder via Diabetes-Talk
> Sent: Monday, June 22, 2020 10:33 AM
> To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
> Cc: debbiewunder at charter.net
> Subject: [Diabetes-Talk] Dexcom compatibility
> 
> Gary uses Leibre and wrote a message on my account earlier. I use the 
> Dexcom. The first three months I loved it. Even the stomach stick 
> wasn't so bad, and I loved not having to do the finger sticks. I can't 
> say that I loved the low alarms, but let's say I appreciated and reacted to them.
> 
> But it has been several months since it has worked for me. We have 
> been in communication several times, them deciding to send me another 
> sensor, then another, and finally a new transmitter and yet another 
> transmitter and sensor. They asked if I had someone with sight to help 
> me, but I have been doing this successfully by myself for quite a while.
> 
> Now they tell me that the problem is that my iPhone is at 13.5 and 
> they only work on 13.4.1. Are any of you experiencing problems like 
> this? Am I mistaken in thinking they should stay current with iOS upgrades?
> 
> Debbie
> 
> 
> 
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> nus%40gmail.comGreg,


I am using 13.5 on a brand new SE, and my Dexcom works just fine. As with any IOS  update, Dexcom gives you an error message every now and then for several weeks. It just says that Dexcom is testing the latest version and to continue to the app. Sometimes, I have to open and close the Dexcom app several times to get it to work correctly, but it always does.


    Jamie
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