[Diabetes-Talk] Dexcom compatibility

Veronica Elsea veronica at laurelcreekmusic.com
Mon Jun 22 22:35:52 UTC 2020


I've used Dexcom for four years without this kind of nonsense. But this past
month has made up for all of it and then some. Funny that tech support was
such a mess when I talked to them, they didn't even ask me which version of
the app I was using. And the chick told me that she knew more about the app
than she did the sensors. Good grief!
Stay tuned!
Veronica


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Phone: 831-429-6407



-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
Debbie Wunder via Diabetes-Talk
Sent: Monday, June 22, 2020 3:29 PM
To: 'Diabetes Talk for the Blind'
Cc: debbiewunder at charter.net
Subject: Re: [Diabetes-Talk] Dexcom compatibility

I must correct. Gary does have Libre, but he is having no problems. I use
Dexcom, and I am the one having the problem.



-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Bridgit
Kuenning-Pollpeter via Diabetes-Talk
Sent: Monday, June 22, 2020 11:38 AM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: Bridgit Kuenning-Pollpeter <bkpollpeter at gmail.com>
Subject: Re: [Diabetes-Talk] Dexcom compatibility

Debbie's message was actually one she posted on behalf of Gary, and it was
about the Libre CGM. I can't speak to Libre, but IOS updates have never been
an issue with Dexcom.

Bridgit

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of
ncbootman--- via Diabetes-Talk
Sent: Monday, June 22, 2020 10:31 AM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: ncbootman at gmail.com
Subject: Re: [Diabetes-Talk] Dexcom compatibility

Debbie,

I am to start with Dexcom as soon as it is shipped to me. Of course I'm
running 13.5.1 IOS because it is the latest update that gets pushed
automatically. So, what is Dexcom proposing we are to do? Yes. They
definitely should be able to write code that is compatible with changing
versions or stay caught up!

Greg

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Debbie
Wunder via Diabetes-Talk
Sent: Monday, June 22, 2020 10:33 AM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: debbiewunder at charter.net
Subject: [Diabetes-Talk] Dexcom compatibility

Gary uses Leibre and wrote a message on my account earlier. I use the
Dexcom. The first three months I loved it. Even the stomach stick wasn't so
bad, and I loved not having to do the finger sticks. I can't say that I
loved the low alarms, but let's say I appreciated and reacted to them.

But it has been several months since it has worked for me. We have been in
communication several times, them deciding to send me another sensor, then
another, and finally a new transmitter and yet another transmitter and
sensor. They asked if I had someone with sight to help me, but I have been
doing this successfully by myself for quite a while.

Now they tell me that the problem is that my iPhone is at 13.5 and they only
work on 13.4.1. Are any of you experiencing problems like this? Am I
mistaken in thinking they should stay current with iOS upgrades?

Debbie



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