[Diabetes-Talk] Question Re Dexcom G6 Notice on Iphone 10?

Fri Sep 10 19:14:19 UTC 2021

I haven't had any problems with Dexcom relating to updates so I will do the same. 

Les fitzpatrickPiano Technician
Ham call K5FPT

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Eileen Scrivani via Diabetes-Talk
Sent: Friday, September 10, 2021 11:37 AM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Cc: Eileen Scrivani <etscrivani at verizon.net>
Subject: Re: [Diabetes-Talk] Question Re Dexcom G6 Notice on Iphone 10?

Thanks Greg & all for the responses. I’ve always just gone ahead and updated my phone and have never had issues with Dexcom. This notice was a bit different from the usual Dexcom non-specific message about the app possibly not working correctly so it got my attention. I suspect that I more than likely will move forward when the next IOS update comes out and deal with any consequences. 

I will check my settings before updating and keep my fingers crossed.

Thanks.

Eileen

From: Greg Wocher via Diabetes-Talk 
Sent: Friday, September 10, 2021 1:08 PM
To: Diabetes Talk for the Blind 
Cc: Greg Wocher 
Subject: Re: [Diabetes-Talk] Question Re Dexcom G6 Notice on Iphone 10?

Hello,
I too got this notification when opening up the app today. I don’t think it is anything to worry about. There is a feature coming out in the next iOS that lets you delay your notifications until certain times. For example you could say I don’t want to see any of my notifications till 5PM on workdays. If you do that with the dexcom app you might miss low or high notifications. I also believe there will be a way to exclude apps if you choose to use this feature. Also if you don’t use the feature everything should work as normal.

Greg Wocher

> On Sep 10, 2021, at 11:55 AM, Bridgit Kuenning-Pollpeter via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> FYI, in my experience, with both JAWS and Voiceover, the Dexcom forms have not been accessible.
> 
> Bridgit
> 
> -----Original Message-----
> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Bernadette Jacobs via Diabetes-Talk
> Sent: Friday, September 10, 2021 10:48 AM
> To: mota1252 at gmail.com; Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
> Cc: Bernadette Jacobs <bernienfb75 at gmail.com>
> Subject: Re: [Diabetes-Talk] Question Re Dexcom G6 Notice on Iphone 10?
> 
> Hey gang,
> 
> Just got off with a tech-support guy from Dexcom. He told me that the best thing to do for the iOS 15 is:
> 
> 1. Go into settings and turn off your automatic updates.
> 
> 2. Unfortunately, this is a notice from Apple. I thought that it was from Dexcom. The guy told me that he got his on his iPhone one day last week. So, he said, we need to get on the Dexcom website and find the com pat ability section. He says there is a form there that we can fill out. But, they’re in the compatibility section, we can find out when the new Dexcom updates will catch up to the iOS 15. When it does, we can turn the automatic updates on and download the iOS 15 so that it’s caught up.  But he actually recommends leaving the automatic updates turned off.
> 
> Bern
> 
> 
> 
> Sent from my iPhone
> 
>> On Sep 10, 2021, at 10:45 AM, Milton via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
>> 
>> I, too, did receive the same notice.
>> 
>> If someone could call Dexcom and speak to tech support and get an explanation and post to the list it will help.
>> 
>> 
>> -----Original Message-----
>> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Jamie Gurganus via Diabetes-Talk
>> Sent: Friday, September 10, 2021 9:25 AM
>> To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
>> Cc: jamielgurganus at gmail.com
>> Subject: Re: [Diabetes-Talk] Question Re Dexcom G6 Notice on Iphone 10?
>> 
>> I just received it too and was wondering the same thing!
>> 
>>               Jamie
>> 
>> 
>> -----Original Message-----
>> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Eileen Scrivani via Diabetes-Talk
>> Sent: Friday, September 10, 2021 9:20 AM
>> To: NFB Diabetes Talk <diabetes-talk at nfbnet.org>
>> Cc: Eileen Scrivani <etscrivani at verizon.net>
>> Subject: [Diabetes-Talk] Question Re Dexcom G6 Notice on Iphone 10?
>> 
>> Hi Dexcom G6 users,
>> 
>> I just got a notice on my Iphone 10 running most recent IOS (not the new ios 15 that has yet to come out). The Dexcom G6 notification reads as follows & I’m not sure what this means. Has any one else gotten it and what exactly does it imply?
>> 
>> Here is exactly what is showing on my phone:
>> 
>> “NOTICE
>> Apple will release IOS 15 in Septemberwith a new scheduled summary feature. If turned on, this feature delays notifications from apps you choose to add to the summary. To avoid missing notifications from the G6 app,
>> * Do not add Dexcom G6 to scheduled summary
>> 
>> * Or do not use scheduled summary
>> for more information about recommended phone settings, tap more information below.
>> Continue to app button”
>> 
>> 
>> I did tap on the more info button which launched safari and apparently Dexcom G6 will need to be added or set to the always allow setting on the phone. Some of this was displayed as screen image so I could not determine exactly what needs to be done so the phone will continue working with Dexcom.
>> 
>> Eileen
>> 
>> 
>> 
>> 
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> 
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