[Diabetes-Talk] not connected

[Veronica Elsea]

The most common reason I used to see this message was the old transmitter still being listed in my phone’s blue tooth settings. I have also noticed that sometimes just turning the phone to face another direction fixed a problem. The other question I would have would be, where are you placing your sensor? I still just place mine on my belly, as Dexcom recommends. Obviously, I don’t know for sure, but I wonder if placement on an arm could make the blue tooth fussy. Just thinking out loud here. I can’t imagine what Dexcom could do to have any affect on how blue tooth on your device works. They can check your sensor’s serial number or your transmitter serial number, that I do know. But just in case this could be part of the problem, check your blue tooth settings, make sure you know the last few digits of your current transmitter serial number and kick that old one out if it’s still there.

Veronica

 

 

"Guide Dogs, First Hand", Veronica Elsea's classic album is now available on iTunes, along with other music from her and from the Guide Dog Glee Club. 

To learn more, visit:
 <http://www.laurelcreekmusic.com/> http://www.laurelcreekmusic.com
                Veronica Elsea, Owner
Laurel Creek Music Designs
Santa Cruz, California
Phone: 831-429-6407



 

From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Mary Davis via Diabetes-Talk
Sent: Thursday, September 23, 2021 1:53 PM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>; 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: Mary Davis <mdavisforalternatives at gmail.com>
Subject: Re: [Diabetes-Talk] not connected

 

It honestly makes me think Dexcom can talk with the unit via tandom on their side. I say this because once I called them regarding the same issue, and then after they looked at my serial numbers, it started reading just fine. 
Not for sure what goes on on their side, but I wouldn't doubt they would be able to talk with the devices via their technology. 
I just love the Dexcom, so more power to them, if this is what they are also capable of doing.
Take Care, 
Mary 




----- Original Message -----
From: Les Fitzpatrick via Diabetes-Talk 
To: 'Diabetes Talk for the Blind' 
Date: Wednesday, September 22, 2021 06:21 PM
Subject: Re: [Diabetes-Talk] not connected

I had that same problem a few months ago but now the only time I have a
connection problem is if I leave my phone at the other end of the house.

Les fitzpatrickPiano Technician
Ham call K5FPT

-----Original Message-----
From: Diabetes-Talk On Behalf Of d m gina
via Diabetes-Talk
Sent: Wednesday, September 22, 2021 6:29 PM
To: diabetes-talk at nfbnet.org <mailto:diabetes-talk at nfbnet.org> 
Cc: d m gina 
Subject: [Diabetes-Talk] not connected

This drives me crazy.
I will be moving around in the house or anywhere where checking my numbers I
am told not connected.
Jim says it is a blue tooth matter.
I have spoken with folks from dexcom where we go to try it again and it
gives me a number.
Makes a story teller from me loll.
Does anyone else have the same problem?
I don't change anything out when it goes back and forth all of the time.
Now that we have the upgrade with the cell phone, I was hoping this would
settle down.
Just wanted to share.
Dar

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