[Diabetes-Talk] pass word

[d m gina]

Do I understand you are not in this country?
That is interesting.
I hope to get my problem worked out tomorrow.
Wishing you the best.
Dar
Original message:
> My dexcom isn’t sending reading to my doctor… I am in the country. 
> Friends have a hard time using their iPhones in my area.

> Sent from my iPhone

>> On Mar 7, 2022, at 12:29 AM, Joy Stigile via Diabetes-Talk 
>> <diabetes-talk at nfbnet.org> wrote:

>> !Hi Dar,
>> I had the similar issue when I downloaded the Dexcom Ap to my new iPhone
>> Last November!  Very frustrating!  What I had to do was call Apple
>> Accessibility at:
>> 877.204.3930
>> They are open 24-7!  They had to walk me through deleting the old Dexcom Ap
>> from my old phone before I could download the new Ap onto my new iPhone.  I
>> felt the representative on the phone was my new best friend because he very
>> calmly walked me through all of the steps using the proper terminology that
>> a blind person uses to delete the old Ap.
>> Good luck!
>> Warmly, Joy

>> Joy Stigile
>> Treasurer, Diabetes Action Network
>> President, Diabetes Action Network of California

>> The National Federation of the Blind is a community of members and friends
>> who believe in the hopes and dreams of the nations Blind. Every day we work
>> together to help Blind people live the lives we want


>> -----Original Message-----
>> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of d m gina
>> via Diabetes-Talk
>> Sent: Sunday, March 6, 2022 8:51 AM
>> To: diabetes-talk at nfbnet.org
>> Cc: d m gina <dmgina at mysero.net>
>> Subject: [Diabetes-Talk] pass word

>> Hi again,
>> I still don't have my dexcom up and going.
>> I keep calling back to see if I can get help and we do the same thing over
>> and over again.
>> Until I asked for a supervisor to speak to.
>> No one came on the phone so I hung up.
>> I have been told so many things on behalf of the 13 mini I am over whelmed.
>> I do not have anyone sighted to come and see the problem, where they
>> wouldn't know how to fix it either.
>> It says error we don't have that information.
>> The problem is I was asked to change the pass word wich I did.
>> Why can't they change it there to match my request?
>> How did you folks get your information put in the phone with no problems.
>> Thanks,
>> Dar

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